Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,596 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have had flowers from you a few times. Which my son sends to me and I actually think the amount of flowers you now get seems not be getting less quite disappointed Hi”

Helpful Report

Posted 1 year ago

Hello Viv, We're so sorry to hear you've been disappointed by the amount of stems you've been receiving from us. Please never hesitate to send us some pictures, so we can double check if everything is as expected, if the blooms are still in buds or if some of them are sadly missing. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Flowers delivered yesterday, by today the flowers and drooping and discoloured. Folage loos specled. Also look spare compared to pictures on website”

Helpful Report

Posted 1 year ago

Hi Jenna, We are ever so sorry about the condition of your flowers - thank you for flagging this to us and so sorry for any disappointment caused here. I can see a full refund has been issued as a token of our sincere apologies for this experience. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Didn't arrive on the day, Friday, nor over the weekend! Finally arrived Monday. flowers fine.”

Helpful Report

Posted 1 year ago

Hello Jane, Thank you for flagging this delivery delay to us, we are so sorry about this. Please never hesitate to get in touch with our Customer Delight Team straight away, so we can put things right for you. We would love to send a replacement, but the occasion might have passed now? If you could send us an email at supprt@bloomandwild.com, quoting number 4085426, and we will be happy to help. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“You did not say who they were from again.”

Helpful Report

Posted 1 year ago

Hi there Carol - thank you for leaving us a review. I am so sorry about this! I have emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Flowers arrived 3 days late”

Helpful Report

Posted 1 year ago

Hello Rochelle - thank you for your review. I am so sorry to see that the blooms arrived much later than expected, this is so disappointing to hear, please accept my sincerest apologies. I have popped you an email as we'd love the opportunity to make things right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“I ordered a bouquet I ended up with a small bouquet that was droppy and Hardly any flowers or foliage. For thr price I payed. Wasn’t happy as it was for someone’s birthday”

Helpful Report

Posted 1 year ago

Hi there - thank you so much for leaving us a review. I am so sorry that your bouquet ended up being so disappointing! I have emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I like the website and the range. I ordered for a birthday. It mentioned you could guarantee delivery if you chose a more expensive option I would have done that but the only button available was standard delivery. However you said 91% common time My wife’s birthday came and went and no plant. I contacted you and you apologised but didn’t respond to any of the above points - including when it was coming. You offered a refund which I took as her birthday had passed - I asked what happened to the plant (ie was it in transit) . No response . Despite the fact that your persons job title had the word delight in it (she was perfectly nice but that wasn’t enough. It arrived yesterday (instead of 21st) and all the soil was out of the pot and all over the box - it spilled all over the floor If I had chosen M&S I would have got it on the day I asked and I’ve never had spilled soil. I tried you because I chose an independent small company this time. Disappointing customer experience”

Helpful Report

Posted 1 year ago

Hello Larry, I am so sorry about this disappointing experience you have had with us and the delivery delay on your wife's birthday. I would love to send a replacement plant as a token of our sincere apologies, if this would still be appropriate? Could you please send us an email at support@bloomandwild.com, quoting number 4030440, and we will be happy to put this right for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Nice flowers in the pictures. But poor delivery service, they got lost and when to Chelmsford sorting centre TWICE. When you did arrive they were dead. Left outside on the floor with no note though the letterbox to say where they were. Poor customer service.”

Helpful Report

Posted 1 year ago

Hi there - thank you so much for leaving a review. I am so sorry for the poor deliveries you've experienced - I have emailed you directly in the hope that we can fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Very easy to order though disappointing the flowers arrived late”

Helpful Report

Posted 1 year ago

Hello Louise - thank you for your review. I am so sorry to hear that the blooms arrived later than expected. I completely understand the disappointment caused here, please accept my sincerest apologies. I have gone ahead and popped you an email as we are truly so sorry for the disappointment caused. All the best, Grace at Bloom & Wild.

Posted 1 year ago

“The flowers arrived well presented and in excellent condition my mum was very happy. However, 2 days later when I called she was extremely disappointed as the roses had begun to die and looked awful. I would of expected them to last a tad longer. I hope the remainder of the subscription flowers are better quality.”

Helpful Report

Posted 1 year ago

Hi there Joanne - thank you so much for leaving us a review! I am so sorry that the flowers didn't last as long as we would expect. I wanted to let you know that I've emailed you directly to try and fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Prompt delivery. I wouldn't pay a tenner for the flowers. Over priced but you are paying for the delivery and the convenience. Definitely overpriced goods.”

Helpful Report

Posted 1 year ago

Hello Khaldoun, thank you for your review. Whilst I am delighted to learn that the blooms arrived promptly, I am ever so sorry to hear that you feel they were overpriced. I have gone ahead and popped you an email so we're able to take a further look into this with our Flower Studio. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Unfortunately I was not impressed with my letterbox flowers. Although they have bloomed a little bit since arriving, I think a few small tulips and small carnations (which I wouldn't buy) plus a small amount of something else, are not worth the price of £37. I won this in a competition, otherwise I would have been asking for my money back I think.”

Helpful Report

Posted 1 year ago

Hi Jo, thank you for taking the time to leave your review, however we are so sorry to hear that you were disappointed with your blooms. We have emailed you directly regrading this issue, so we can ensure we put it right for you! Best wishes, Claire

Posted 1 year ago

“I got the seasonal 12m flower subscription for my wife as a Christmas present. During the ordering process it was very frustrating that you couldn't apply the 25% off code advertised on the website. When the flowers arrived they were very limp, but did perk up a bit when put in water. My main gripe is the quantity received. The bouquet seamed a lot smaller than previous £25 flowers that I have bought and does not seem good value for money, especially as you have to arrange them yourself. My advice would be to forget about Wild and Bloom and just order flowers monthly from your local florist.”

Helpful Report

Posted 1 year ago

Good morning Stephen, thank you for your review. I am so sorry to hear of the frustration and disappointment caused by both the ordering process, and quantity of blooms on arrival. We want nothing but the very best for our customers and we absolutely want to help put things right, so I have gone ahead and popped you an email across so we can take a look into this. Hope to hear from you soon, Grace at Bloom & Wild

Posted 1 year ago

“Overpriced rubbish and arrangement is nothing like the picture on the website after 3 days.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave your review. I'm ever so sorry to hear the blooms have left you feeling disappointed and not representative of what's displayed on our site - that's not at all what we'd want! Please do get in touch with us at support@bloomandwild.com with the delivery postcode and reference 4001195 - we'd love to look into this further and make sure we've done everything we can to put things right. All our best 💐

Posted 1 year ago

“Awful. Ordered for next day delivery. Purposely did NOT select Amazon delivery. Received an email stating they’d be sent via Amazon delivery. They didn’t arrive. My mum (the recipient) then got a Royal Mail delivery failure notice stating there would be a £7 charge and she had to go to the collection office. Royal Mail advised her the £7 was because the label suggested ama on delivery but they’d incorrectly been sent via Royal Mail. By the time she got them half the flowers were ruined. First and last time I will use this company.”

Helpful Report

Posted 1 year ago

“I'm afraid my experience wasn't great. I know I put the recipient's name but when I checked out it had substituted my name for the recipient. I tried to change this immediately but as my email wasn't checked until 5 hours later I was told nothing could be done. I have not heard from the recipient so have no idea how nice the flowers were or even if they arrived. This is concerning because the recipient is the sort of person who would always send thanks, as this is a surprise gift it would be rude to ask. I was given a voucher in my account but as my experience was not great I doubt I will be using it. I am now inundated with emails encouraging me to order more, I do wish companies would not automatically add you to a mailing list without asking permission first. I have unsubscribed and yet they still keep coming.”

Helpful Report

Posted 1 year ago

Hi there Caroline - thank you so much for leaving us a review. I am so sorry you've had such a frustrating experience so far - I wanted to let you know that I've emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Lovely idea, and very quick delivery. But when it arrived the tree was very misshaped, and no matter how much ‘zuzshing’ couldn’t get out. And also the main root has been cut, so no chance of us being able to replant it after Christmas”

Helpful Report

Posted 1 year ago

Hi there Emily - thank you so much for leaving us a review. I am so sorry your tree wasn't quite what was expected - I wanted to let you know that I've emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Very disappointed after paying extra for early delivery ( before noon) as we were going out to lunch for my partner’s birthday. They never arrived and we had to cancel lunch. They didn’t Arrive until the next day. Very disappointing.”

Helpful Report

Posted 1 year ago

Dear Colin, Oh no! I'm so sorry to hear about this poor delivery experience and the impact this has had on a very special day. Please do drop us an email at support@bloomandwild.com, quoting number 3965409, so we can put this right for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“The fee was much smaller than I thought with too many oversized decorations. The lights and star on top redeemed it. Very disappointing and overpriced.”

Helpful Report

Posted 1 year ago

Hi there - thank you so much for leaving a review! I'm so sorry for the disappointment caused - I wanted to let you know that I have emailed you directly in an effort to fully rectify this for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I’ve ordered a few times in the past and have always been happy with the bouquets but my most recent order has been really disappointing. I ordered the flowers for myself and they arrived on time and in bud as usual - good start. I then followed the instructions to trim stems and remove roses guard petals, used the flower food etc but by day 2 or 3 the small purple flowers were already so dry they were crumbling off and now on day 7 the roses have still never fully opened and have just looked a bit sad. It certainly doesn’t look like a £50 bouquet unfortunately and makes me think twice about ordering again - particularly if I was sending to someone else.”

Helpful Report

Posted 1 year ago

Dear Georgie, We're so sorry to see that your bouquet has not lasted as long as we'd have hoped. If not done already, could you please contact our Customer Delight team who will be happy to put this right for you. Please send us an email at support@bloomandwild.com and we'll take a look into this for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

Bloom & Wild is rated 4.9 based on 87,596 reviews

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What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.