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Bloom & Wild Reviews

4.9 Rating 82,050 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,050 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 28th April 2024

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have alway had a amazing experience with Bloom and wild flowers. However my last order was poor. I know the flowers are “asleep” so takes time to come to life however May last order this has not worked with some of the flowers wilting . I assume perhaps the temperature they where stored in was lower than normal?”

Posted 1 year ago

Hi Robert, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear that some of your flowers haven't perked up and understand this must be super disappointing. Of course, we'd love to put things right for you and have popped over an email to help. We hope to hear from you soon. Warmest wishes, Erin at Bloom & Wild

Posted 1 year ago

“Last year i bought valentine's day flowers and they were terrible. As i have used bloom and wild many times i thought it was maybe a one off. I tried mire flowers this year for valentine's and they were terrible again. Wilting badly, no flower protectors. 24 hours later and they are a state.”

Posted 1 year ago

Hi there Dean - thank you very much for leaving us a review. I am so sorry about the poor experiences you've had here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“£26 for a very small uni spring bunch of letter box flowers. Very disappointed.”

Posted 1 year ago

Hi there Julie - thank you very much for leaving us a review. I am so sorry about the disappointment caused here. I can see that one of our agents has already emailed you, but I have emailed you directly myself so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Valentines Day flowers were terrible quality. Wilted badly after 24 hours. My partner upset and I am angry.”

Posted 1 year ago

Hi there Jonathan - thank you very much for leaving us a review. I am so sorry about the disappointment and distress caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Appalling! The bulbs had not been planted , the roots were showing Asked for a replacement which was equally bad Very disappointing!”

Posted 1 year ago

Hi Jean. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear both the original and replacement plant weren't up to scratch and understand how disappointing this must have been. Of course, we only ever want the very best for our customers and their loved ones and will absolutely be looking into the matter for quality assurance. I can see you've been in touch via email as well and we've since replied to put things right! We look forward to hearing from you soon and finding a happy resolution. Kind regards, Erin at Bloom & Wild

Posted 1 year ago

“Very disappointed with selection and number of flowets, sopposed to be 32 pounds wirth with 10 pounds off.”

Posted 1 year ago

“Kirsty, thank you for asking me to do a review.... really cannot give one cause of the disappointment from your company, we ordered on the Thursday before the event that the flowers were to be sent and they arrived after the event being the Tuesday after we ordered. A big event for us as it was the anniversary of the death of our sons rainbow baby. So yes very unhappy.”

Posted 1 year ago

Hi Bob, thank you so much for taking the time to leave a review. We're so deeply sorry to hear of your disappointing experience and understand how unhappy you must be, especially as the flowers were for such an important occasion. Of course, we never want our customers to be left feeling so incredibly let down and would love the opportunity to make it to you and your family. Please do give us an email at support@bloomandwild.com, referencing case number 3612704, so we may look into the matter and put things right. Warmest regards, Erin at Bloom & Wild.

Posted 1 year ago

“Having used Bloom and Wild before and always been thoroughly impressed, I decided to order some flowers for my Mum’s 80th birthday. Unfortunately, to say I am disappointed is an understatement, the roses in her bouquet died within two days, she sent me pictures and I can honestly say that the flowers which she received are very poor. I used your portal to report the issue and cannot seem to get confirmation if replacements are being sent, I didn’t receive an email confirmation and when I go back into the portal, it confirms that my order number doesn’t exist. I have tried a number of times. Due to this, I would refrain from using Bloom and Wild again, a birthday gift for a special birthday has been such a let down. 😞”

Posted 1 year ago

Oh Lucy, I'm so sorry about this! I can tell from your review and from the picture this is not at all the experience or blooms we wish to provide - I'm so sincerely sorry that this has been the case, especially on such a special birthday! I can see we are currently in touch via email and hope to leave you and your mum feeling delighted soon. All the best, Lai

Posted 1 year ago

“Ordered £85 bouquet for my mothers 80th birthday as I couldn’t be with her in person on her very special day yesterday! I am so sad, angry, disappointed and upset that she still has not received them! Her special day was YESTERDAY!!!!!!! Not today/ tomorrow! If Bloom & Wild can not offer specific day delivery then do NOT offer it!!!!!!! Thank goodness other reliable flower delivery services exist and I will NEVER shop with BLOOM & WILD ever again! EVER! I advise any one who wishes to send birthday flowers to a loved one or special friend then do NOT choose BLOOM & WILD!”

Posted 1 year ago

Good morning, thank you for your review. I am so sorry to hear that the blooms did not arrive on the expected delivery date. I completely understand the disappointment caused, especially as the blooms were selected to arrive with our premium courier to celebrate your Mother's 80th Birthday. This is certainly not the delivery experience that we expect from our premium couriers, we will be investigating this right away. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“I ordered flowers for a friend recuperating from an operation, states flowers delivered but she didnt receive them, in process of contacting customer service”

Posted 1 year ago

Good morning Sharon, thank you for your review. I am so sorry to hear that the blooms have not been located. I completely understand the disappointment that may have been caused, especially as the blooms were so thoughtfully selected for your friend whilst recovering from an operation. I have just popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Flowers didn’t arrive in time for important birthday. Mid afternoon the day after. You said allow extra day if strike action. There was no strike action. Someone took pictures for me reciepiient , my 85 yr old Mumbai said they were awful stems broken and floppy I should have kept with interflora.”

Posted 1 year ago

Hi there Andrea Thank you so much for your review - I am so sorry your flowers were in such poor condition, and arrived late. I just wanted to let you know that I've emailed you directly, and hopefully we can rectify this fully for you! I look forward to hearing from you, Warmest regards David

Posted 1 year ago

“Ordered flowers on a Monday - chose a Sat delivery slot allowing 5 days to ensure they arrived at weekend. Flowers never arrived on special day . Very unreliable - 2nd time this has happened. This company can not depend on deliveries arriving on time- refund is no good to the recipient who never received the sentiment behind sending flowers.”

Posted 1 year ago

Hi there, thank you so much for your review. I am so sorry your delivery was not reliable, and arrived late for a special day. I just wanted to let you know that I've emailed you directly, and hopefully we can rectify this fully for you! I look forward to hearing from you, Warmest regards David

Posted 1 year ago

“Wrong order delivered sent an email no response.”

Posted 1 year ago

Good morning Lorna, thank you for your review. I am so sorry to hear that the wrong bouquet has been received and you have not received a response from us. This is definitely disappointing to hear and certainly not what we would expect. We absolutely want to make things right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“I had to rectify an order that was delivered to a completely wrong address and dumped infront of a bin . I was offered 10£ credit and a premium delivery a few days later but wasnt sent an email so had a palaver knowing whether it had arrived. Then the flowers didnt look as expected. My daughter hates pink and they were sposed to have purple with yellow but were punk with yellow.Arrived 4 days after that which they were meant for. Oh dear!!!”

Posted 1 year ago

“Ordered the Sophia letterbox flowers for my mams birthday and must say absolutely disappointed nothing like the picture won't be ordering any more again😡😡😡😡”

Posted 1 year ago

Hi Gary, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear that you're disappointed with your blooms. Of course, we only ever want the very best for our customer, and their nearest and dearest, and would love to make things right. Please send an email to support@bloomandwild.com, referencing customer number 3567487, so we may look into the matter and find a happy resolution for you. Many thanks, Erin at Bloom & Wild.

Posted 1 year ago

“I ordered some flowers to be delivered on the 17th December but there was a postal strike. When I eventually got them they would not revive and I had to put them in the bin.”

Posted 1 year ago

Good morning, thank you so much for taking the time to leave your review. We are so sorry to hear this! Could you kindly pop us an email to support@bloomandwild.com. We absolutely want to put things right for you. Best wishes, Liane

Posted 1 year ago

“This is the second time I have ordered flowers to be sent to the Isle of Wight, and both times the delivery date that was stated is wrong. The Christmas arrangement I sent as a gift arrived two days after the recipient went on holiday. The money was refunded, thankyou, with an excuse about the royal mail strike...use another courier then, the strike was not a surprise!”

Posted 1 year ago

“2 trees disappeared..at last one Xmas tree was delivered but not the write one. The last time I order xmas trees. Not much of a apology never mentioned why the wrong tree was sent..poor show.”

Posted 1 year ago

Hi Carol, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear of your recent experience with us; we only ever want to delight our customers and would love to make things right. Please do send an email to support@bloomandwild.com so we can look into the matter and find a happy resolution for you. Warmest wishes, Erin at Bloom & Wild.

Posted 1 year ago

“Not for the first time the flowers are battered and the eucalyptus is looking mouldy and diseased so went in the bin.sad looking gift when someone has taken time and thought to send something and it feels awful to complain.”

Posted 1 year ago

Good afternoon, thank you for your review. I am so so sorry to hear that the blooms arrived in this way, this is so disappointing to hear. If you could please pop us an email to support@bloomandwild.com quoting 3550214, we can take a look into this right away and work on making this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Flowers arrived a day later than planned despite being asked to choose date for delivery, complained but the 'strikes' were blamed despite the strike days being over for that week. The blooms have not recovered as you would be led to believe, they have had their food and given 48hrs now and are not doing well, the greenery has all dried up. I have said never again before, but this time I must stick to it”

Posted 1 year ago

Hello Lynnette, thank you for your review. I am so sorry to hear that the blooms arrived later than expected and have not perked up. We want nothing but the very best for our customers, so we would hate for you to be left feeling disappointed. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

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Bloom & Wild is rated 4.9 based on 82,050 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.