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Bloom & Wild Reviews

4.9 Rating 82,050 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,050 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 28th April 2024

Bloom & Wild 5 star review on 25th April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 23rd April 2024

Bloom & Wild 5 star review on 21st April 2024

Bloom & Wild 5 star review on 21st April 2024

4972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery”

Posted 1 year ago

Hello Ciaran, thank you for leaving your feedback with us. I am very sorry to hear that your delivery was late. Please pop us an email to support@bloomandwild.com and quote #3704038. We would love to make this right for you

Posted 1 year ago

“These are not good value for money. For £27 the bunches are really small - you need to buy a whole other bunch from somewhere else to even fill out a vase. I've tried bloom and wild a few times and they always die very quickly (within 2-3 days they start dying) so they clearly have a freshness issue. Disappointing - I recommend the other providers much more”

Posted 1 year ago

Hi there. Thank you so much for taking the time to leave a review and share your feedback with us. We're deeply sorry to hear you've been disappointed with our blooms and feel they are not good value for money. We always want to make our customers, and their loved ones, happy by sending utterly amazing floral arrangements, at an equally amazing price. Of course, we do sincerely apologise if this has not been your experience and would love to show you how lovely, and long lasting, our blooms should be. We've popped you over an email to put things right and hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Flowers we're delivered a day late and chocolates never arrived at all ☹️”

Posted 1 year ago

Hello Seetha, thank you for your review. I am so sorry to hear that the blooms arrived a day later than expected and the chocolate was missing from this gift. I completely understand the disappointment that may have been caused, this is most definitely not the experience that we strive for. Please accept my sincerest apologies. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“A huge disappointment. Flowers sent by me to my stepmother for her 94th birthday were wilted and sad-looking. I appreciate they arrive in bud but this was 2 days later. I was embarrassed to have sent them. Very poor experience.”

Posted 1 year ago

Hello Marilyn, thank you for your review. I am so sorry to see that the flowers didn't perk up and bloom beautifully as we would've expected. I completely understand the disappointment caused, especially as the blooms were so thoughtfully selected to celebrate your Stepmother's 94th Birthday, I am so sorry. Please accept my sincerest apologies, we absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Sent flowers for Mother's day, they didn't look great when they arrived and had a brown powdery mildew on. Mum wiped them down and put them in water, hoping they would "pick up" but the roses just died, the rest of the flowers followed after 3 days. I complained and another bouquet was sent out, but they arrived in the same substandard condition. I won't be using Bloom & Wild again.”

Posted 1 year ago

Hi there! Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear that both the original and replacement bouquet were not in the best condition and did not last as expected. We understand this must have been deeply upsetting, especially as it happened twice and the flowers were such an important and heartfelt gift for Mother's Day. Of course, this is definitely not the experience we want for our customers, nor is it up to our usual high standards. We would really love to make it up to you and show you just how beautiful our bouquets should be. Please send an email to support@bloomandwild.com, referencing case number 3692777, so we can look into the matter and find a happy resolution for you. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Hugely disappointed in the tiny bouquet my friend received. THIS size & blooms??? £47!!! Abysmal. First & last time use of B&W. And what a surprise, this portal is rejecting my evidence Photos.”

Posted 1 year ago

“Despite being letterbox flowers They were sent to the post office and are now dead so the recipient cannot enjoy them. Refund required”

Posted 1 year ago

Hi there, We are so sorry to hear about this failed delivery. I will get back to your email shortly so we can put this right for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Used before with no problems but based on this purchase I am extremely disappointed and personally embarrassed. Flowers arrived, a third of them wilted. This was a present for a close cousin who needed cheering up and half dead flowers did not do the trick.”

Posted 1 year ago

Hi Richard, Thank you so much for taking the time to leave your review. I'm so sorry to hear the blooms you so thoughtfully sent to cheer up your cousin didn't bring the delight they should have. They can be quite wilted/sleepy on arrival but we'd expect for them to perk up after a good drink! We'd never want to make you feel embarrassed or for your cousin to be left without a gift that will bring them delight - We've popped you an email over to hopefully make this right for you both. Speak soon, Lai🌻

Posted 1 year ago

“Received today from my son, dreadful condition, probably been in the cardboard box for days, not even attractive flowers”

Posted 1 year ago

Hi there, Thank you for taking the time to leave your review though I am ever so sorry to hear your flowers did not bring delight when they arrived - That's not at all what we'd want! Please can you pop us over an email to support@bloomandwild.com with reference #3680015. We can then investigate further and most importantly put things right here. Hope to speak soon, Lai 🌻

Posted 1 year ago

“They always look so dismal when first opened. Too many weed flowers. They perk up a bit after a couple of days …… but never look as good as flowers bought directly from a supermarket. If they actually cost more than £1 50 I’d be surprised!!”

Posted 1 year ago

Thank you so much for taking the time to leave a review and share your feedback with us. We're so incredibly sorry to hear you've been disappointed with the first impressions of our bouquets. We do send all of our blooms in bud so they last longer - giving you, or your lucky recipient, plenty of time to enjoy their beauty! Due to this, and how they are packaged, we'd completely expect them to look a little 'sleepy' or flat upon arrival. However once the stems have been cut (as per our handy guide) and placed in water for 24 - 48 hours, you should see your blooms burst to life and look as lovely as you'd expect. But, with that being said, we do still want our blooms to bring immediate joy and would like to make sure everything is as it should be with your bouquet. Could you please send an email to support@bloomandwild.com, referencing case number 3677698 and providing photos if possible, so we're able to look into the matter and assist you further. We hope to hear from you soon! All the best, Erin at Bloom & Wild

Posted 1 year ago

“Very disappointed. Gift from family flowers looked very sad and half dead. Not worth the money spent on them”

Posted 1 year ago

Hi Anne. Thank you so much for your review and for bringing this to our attention. We're so deeply sorry to hear that the flowers, so kindly gifted to you by family, aren't looking as lovely as expected. This is definitely not up to our usual high standards and we'd really love to make it up to you. Please could you pop us over an email at support@bloomandwild.com, referencing case number 3672458, so we're able to look into this and put things right. We look forward to hearing back soon and getting things happily resolved for you. Best wishes, Erin at Bloom & Wild.

Posted 1 year ago

“Delivery arrived two days late for a special occasion. 5 roses included, only one opened properly, others flower head droopy.”

Posted 1 year ago

Hi Jean, We are so sorry to hear that the quality of your flowers got impacted by the delivery delay! As stated on our website, Royal Mail is a free delivery service and is not guaranteed for the selected date. When flowers have to arrive on a specific occasion, we always recommend paying a bit extra by selecting DPD. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Didn’t receive”

Posted 1 year ago

Good morning Herbie, thank you for your review. I am so sorry to hear that the blooms were not received. This is definitely disappointing to hear and certainly not the delivery experience that we strive for. I can see that the tracking details state that the blooms have been delivered, so I have popped you an email so we can make this right. Please accept my sincerest apologies, we absolutely want to make this right. Grace at Bloom & Wild.

Posted 1 year ago

“First order for my I'll daughter just droopy stems would have been better goin to tesco. Can I have refund”

Posted 1 year ago

Hello Shirley, We are so sorry to hear about your daughter. Please could you email us at support@bloomandwild.com, quoting number 3646847, so we can put this right for you and your daughter? If you have the possibility to send us a few pictures, that would help us a lot. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Sadly I tried B&W again and again I have been disappointed and overshadowed by flowers from Tesco / Asda and a local shop . 70gbp of nursed weeds that were wilting from day 1”

Posted 1 year ago

Hi there Ewan - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I spent over 30 pounds on these flowers. 2 days after the delivery of this meagre offering, the few roses that were included are dying. I'm not very impressed. By the way, the page won't allow me to upload a photo.”

Posted 1 year ago

Hi Tony. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms aren't in the best condition or lasting as long as we'd usually expect. This definitely isn't right and would really love to make it up to you. Could you please give us an email at support@bloomandwild.com, referencing case number 3635359 and providing any photos if you can, so we may look into the matter and get this happily resolved for you. Warmest wishes, Erin at Bloom & Wild

Posted 1 year ago

“Flowers arrived all broken and had to make an complaint and still have not received my refund”

Posted 1 year ago

Hi Jackie. Thank you so much for taking the time to share your recent experience with us. We're so deeply sorry to hear your blooms arrived broken and understand how disappointing this must have been. We're also really sorry that you're yet to receive your refund and would love to get the matter resolved for you as quickly as possible. We've sent over an email and hope to hear back from you soon! We'd love to make it right. Kind regards, Erin at Bloom & Wild

Posted 1 year ago

“Delivered to wro g address”

Posted 1 year ago

Hi Kevin. Thank you so much for your review and for bringing this to our attention. We're so sorry to hear your blooms were delivered to the wrong address and understand this must have been super upsetting, especially as our flowers are often sent as special gifts. We'd love to make things right and have since popped you an email. We hope to hear back from you soon! All the best, Erin at Bloom & Wild

Posted 1 year ago

“Just a few weeds all perished”

Posted 1 year ago

Hi Shirley, thank you so much for your review and for bringing this to our attention. We're so sorry to hear your blooms did not arrive in the best condition; this definitely isn't right and we'd love to help. Please do send an email to support@bloomandwild.com, referencing case number 3633634, so we're able to look into the matter and assist you further. Many thanks, Erin at Bloom & Wild

Posted 1 year ago

“Extremely disappointed. Two heads had fallen off when opened box. Looks like £20 supermarket bunch at best. Thought would be something special for £65. Just cheap standard flowers available everywhere else at much cheaper. Will not buy again.”

Posted 1 year ago

Hi Matthew. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so deeply sorry to hear you're disappointed with your bloom; we only ever want to spread utter delight and would love to put things right. Please know, we've now sent you an email so we may assist and find a happy resolution for you. We do hope to hear back from you soon. All the best, Erin at Bloom & Wild

Posted 1 year ago

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Bloom & Wild is rated 4.9 based on 82,050 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.