Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,309 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 16th September 2025

5221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“When the flowers turned up some of the leaves were dead and the flowers seem dry. Really disappointed as they were an anniversary gift.”

Helpful Report

Posted 1 year ago

Hello Joe, thank you for your review. I am so sorry to hear of the disappointment caused by the blooms that were so thoughtfully selected as an anniversary gift. We have popped you an email as we'd love the opportunity to take a further look into this for you. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“I ordered 'The Jeanie' bouquet as a gift and was extremely disappointed, the bouquet that arrived was nothing like the pictures advertised. On complaining to Bloom and Wild they did deliver a replacement bouquet, 'The Scottie', but unfortunately the roses wilted the next day. Overall, I definitely wouldn't order again from here, use a local florist instead.”

Helpful Report

Posted 1 year ago

Hi there, We are so sorry to hear the roses in the Scottie have not lasted as much as we'd hope. If possible, could you please send us some pictures at support@bloomandwild.com, quoting number 4113978, so we can put this right for you? Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Very disappointed! Sent to my cousin on the death of her husband, they didn’t even last a week!!”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you so much for taking the time to leave a review with us today! I'm really sorry to hear that your thoughtful blooms did not last a week, especially at such a sad time. I have sent an email to the address on your account to follow up with you about this. I hope to hear from you soon! All the best, Kelly

Posted 1 year ago

“Flowers did not arrive on time despite bold claims on website, missing the recipients birthday. Patronising response when I complained about this.”

Helpful Report

Posted 1 year ago

Hello Scott, Once again we are ever so sorry about this poor delivery experience. I can confirm a compensation has been issued, as a token of our sincere apologies. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Just tried to make a very large order, the person could not take payment as he couldn’t access the procedure, transferred me to another rep who was worse, then had a recorded message to ring back. This happened twice and made me feel insecure that the system was not safe. It used to be a pleasure ordering from you but this has been s nightmare and very disappointing.”

Helpful Report

Posted 1 year ago

Hi Loraine, Thank you for taking the time to leave a review! I'm really sorry for the disappointment caused by our system playing up and not allowing you to make your payment over the phone. It looks as though we were able to help you with payment for this order eventually. I'm sorry again for this and hope your thoughtful blooms are well received! All the best, Kelly

Posted 1 year ago

“The flowers which were Fiona looked absolutely nothing like the photo on the website so disappointed also delivered on the wrong day When I complained Kieron just said give them 24 hours how he expected them to look like the website photo is unbelievable £36 wasted sadly will never use Bloom and Wild again”

Helpful Report

Posted 1 year ago

Hi there Jo - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I picked this company as it came up when I searched for 'local deliveries' but it turned out not to be local to me. I booked a flower delivery date (for my friend's 'birthday') a number of days ahead of her special day - but after payment completed received the message saying that the delivery is likely to be on time but could arrive the next day :-/ - which was the case for me, the flowers were a day late and missed the birthday. When they arrived - though the website warns they may be buds and just need water to spring to life, having been an extra 24 hours in transit, the flowers were really squashed, mishapen and looked very tatty. Overall, very disappointed with the service and found it particularly poor value for money. Would not recommend.”

Helpful Report

Posted 1 year ago

Hi there Amanda - thank you for leaving us a review. I am so sorry that your experience with our service hasn't been what we would have expected! I have emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“I received some flowers recently which were very sparse and cheap roses were used that did not open, this isn’t the first time this has happened. I ordered some flowers for my daughter for Valentine’s Day which again very sparse, broken filler flower and foliage and flowers over in a few days. I will not use again. Your flower are not cheap either!!”

Helpful Report

Posted 1 year ago

Hello Gail, Thank you for taking the time to let us know, although we are so sorry to hear. If you have the opportunity, could you please send us some pictures at support@bloomandwild.com, quoting number 4060084, so we can best help you and put this right? Kind regards, Florie at Bloom & Wild 🌿

Posted 1 year ago

“We recently purchased some flowers for my mother’s birthday. The photo online was very far from what was received. The photo included berries within the bouquet and multiple variation of flowers, however when we received the bunch it was sparse and terrible value for money. The quality of the flowers was very poor and not a replication of the photo shown on the website. We have purchased from your website before and have been thrilled with what was received, however this time it was incredibly disappointing.”

Helpful Report

Posted 1 year ago

Hello Simon, We are ever so sorry to hear Our Florist's Pick bouquet has arrived looking rather disappointing. That's not what we wanted at all! If you have the opportunity to send us an email at support@bloomandwild.com, quoting number 4053654 and including some pictures of the flowers, that would be very helpful for us. We would love to understand the issue and put things right for you and your mother. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“I had a surprise Letterbox delivery in December the flowers were literally wilted and followed instructions place in water with flower feed they will bounce back no they didn't !! Didn't have the heart to tell the sender how bad they were.I would not recommend Bloom and wild so dissatisfied!”

Helpful Report

Posted 1 year ago

Hi there Julie - thank you so much for leaving us a review. I am so sorry that your bouquet didn't revive at all! I have emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“The flowers were left on the ground outside at my elderly, very poorly and frail Mother's house. It was a very heavy frost and they were left in the dark to die. Instead of cheering my Mum up (she had just got out of hospital), it made her cry. I told customer services who offered a replacement which has yet to appear. My Mum has been watching out for them for four days and asked her carer to place her by the cold window all day.”

Helpful Report

Posted 1 year ago

Good Morning Claire. Thank you for taking the time to leave us your review. I am so sorry to hear that your Mother's flowers were not left in a suitable place, especially as these were sent to cheer her up as she has not been well - I understand how disappointing this must have been! I am also so sorry that there seemed to be an issue with the replacement bouquet, but I just wanted to let you know that I can see you have contacted us directly this morning and so I will follow up on this directly to ensure we can fully rectify this for you. Warm regards, Claire at Bloom & Wild

Posted 1 year ago

“Ordering and delivery excellent but I’m sorry to say the flowers were very very disappointing. Quite honestly a waste of £25 and has definitely put me off ordering in future”

Helpful Report

Posted 1 year ago

Hi there Lesley - thank you so much for leaving us a review. I am so sorry that your flowers were so disappointing! I wanted to let you know that I've sent you an email directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“Received box, ok. Was very disappointed when I started to try to put it together. What a job, sounded so easy on the instructions. There was a plastic tube inside, no mention what todo with it, as it was not round but oval. The instructions said the bowl should be round, there was no way the 'bowl was going to be round. Sorry, but gave up. Never again.,”

Helpful Report

Posted 1 year ago

“Flowers were wilting on arrival and didn’t last the week.”

Helpful Report

Posted 1 year ago

Hello Belinda, thank you for taking the time to leave your review. I am so sorry to hear that the blooms did not last for a week as expected, this is certainly not the quality that we would expect, please accept my sincerest apologies. We absolutely want to make things right so I have gone ahead and popped you an email. Hope to hear from you soon, Grace at Bloom & Wild

Posted 1 year ago

“Very disappointing two days late and no communication”

Helpful Report

Posted 1 year ago

Good afternoon, thank you for your review. I am so sorry to hear that your thoughtful gift didn't arrive on the expected delivery date. This is so disappointing to see and certainly not the delivery experience that we would expect. We absolutely want to make things right so I have gone ahead and popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“Flowers not delivered when requested and we’re all wilted and dead when opened”

Helpful Report

Posted 1 year ago

Hello Roland, We're so sorry to hear that your blooms didn't arrive on time and this affected their freshness. If not done already, could you please send us some pictures of the flowers after they've had a bit of time to rehydrate and revive, at support@bloomandwild.com, quoting number 3969873. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Absolute rip off. Cheaper to buy in supermarket. I have always used bloom and wild but won’t be in the future. The quality of this product was exceptionally poor - certainly not worth the £35 price tag. SHOCKING !!!”

Helpful Report

Posted 1 year ago

Hi Lisa, We're so sorry to hear you've been disappointed by one of our Tiny Trees - this is absolutely not what we wanted. Could you please send us some pictures of the product at support@bloomandwild.com, quoting number 3965833, so we can take a look into this for you and help? Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Sadly the flowers arrived followed instructions but 4 of the flower stems failed to open also one stem had no flowers just the stem Extremely disappointed”

Helpful Report

Posted 1 year ago

Dear Mary, This is indeed very disappointing to read - this is not at all what we wanted! Could you please send us some pictures at support@bloomandwild.com, quoting number 3965735, and we'll be happy to provide a replacement if suitable. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“I specifically needed those flowers to arrive on the Monday and they didn’t arrive until Wednesday night, no refund offered even though I needed them for the Monday. Not happy with the service at all and wouldn’t use again.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for taking the time to leave your review. I'm really sorry to hear about your delivery experience and that your blooms did not arrive when expected especially as you needed for them to arrive on a particular date. Out free delivery can be a day late, however, I can see this has exceeded the time it should've - I'm ever so sorry about this! I'd also like to apologise also that this has not yet been resolved for you and you've been left feeling unhappy - that's not what we want! Please could you get in touch with us at support@bloomandwild.com with reference number #3956281 - we'd love to make sure we've done everything we can to put this right for you. All our best, Lai 🌼

Posted 1 year ago

“Terrible service Beautiful pink vase arrived cracked asked for a replacement several times with no reply. Result was flowers that were dead as water had leaked from the vase”

Helpful Report

Posted 1 year ago

Hello Patricia, We are so sorry about this issue with your vase and the fact that we were no longer able to send a replacement one, as it was a limited edition. I can confirm a refund as been issued to apologise for this disappointing experience. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

Bloom & Wild is rated 4.9 based on 87,309 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.