Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,357 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 21st September 2025

5226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers were delivered on time and my daughter thought they were beautiful so we’re both very happy!”

Helpful Report

Posted 9 months ago

Good morning, thank you for taking the time to leave your feedback. We are so pleased to hear that the bouquet was delivered on time and the blooms are being enjoyed by your Daughter! We noticed that your review came through as a 1 star rating, if you have the opportunity to update this, we would be super grateful! Warm wishes, Grace at Bloom & Wild

Posted 9 months ago

“Delivered on time and fresh so the flowers lasted well”

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Posted 10 months ago

“1st class service from beginning to end, as always. The recipient was over the moon with the flowers. I will definitely use Bloom and Wild again.”

Helpful Report

Posted 10 months ago

Catherine, Thank you for your kind words, we appreciate you taking the time to share that with us. Please just let us know how we can make your next Bloom & Wild experience 5 stars! If you have any further feedback that you'd like us to respond to, please feel free to email us at support@bloomandwild.com Best wishes, Cris.

Posted 10 months ago

“I was really upset - I paid extra for the delivery to arrive Weds for a particular Reason and it was delivered on Thursday”

Helpful Report

Posted 10 months ago

Dear Benaifer, thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be. I'd love to help put this right, so if possible could you pop an email to support@bloomandwild.com with your order number so I can look further into why this delivery was delayed? Hope to hear from you soon! All the best,

Posted 10 months ago

“To place an order very easy but sadly for two consecutive orders they arrived late even though order was placed three days before and when it is to wish someone a happy birthday it was disappointing”

Helpful Report

Posted 10 months ago

“I sent flowers to my daughter in law to congratulate her on the birth of our 7th grandchild. We arrived in London to see her the day after they were delivered and I have to say I was very disappointed with the bouquet. I spent £35 and they look like a £12 bunch from a supermarket.”

Helpful Report

Posted 10 months ago

Hi Zofia, We really appreciate you taking the time to leave us this review; congratulations on the new arrival in the family! I'm truly sorry to hear that you were disappointed with the blooms you so kindly sent to celebrate this special occasion, and we would love to make this right for you. Please don't hesitate to pop us an email at support@bloomandwild.com with your order number, and we can look into this. I look forward to hearing from you soon. Best wishes, Courteney at Bloom & Wild

Posted 10 months ago

“Absolutely wonderful my Suster was thrilled”

Helpful Report

Posted 10 months ago

Dear Sue, Thank you for your kind words, we really appreciate you taking the time to share that with us. Please just let us know how we can make your next Bloom & Wild experience 5 stars! If you have any further feedback that you'd like us to respond to, please feel free to email us on support@bloomandwild.com Best wishes,

Posted 10 months ago

“I ordered the flowers and had them delivered to my friend for her birthday. They arrived on the correct day, even thought quite late in the evening. My friend was very pleased with them.”

Helpful Report

Posted 10 months ago

Hi Sue, thank you so much for taking the time to leave us a review! We’re glad to hear that you had a positive experience overall, though I'm so sorry to hear that the blooms arrived quite late in the day. Our free delivery service can arrive from 8am - 9pm, so I would not expect the blooms to arrive after this time, and I'm ever so sorry if they did. It sounds as though you had an overall good experience, however, we noticed the 1-star rating and would love to understand more about what could have made your experience even better. Your satisfaction is important to us, and we’d appreciate the opportunity to address any concerns. Please feel free to reach out directly with any feedback you may have—your feedback truly helps us improve! Hope to hear from you soon, Kelly 💐

Posted 10 months ago

“Flowers for the 31st of month were dispatched at 5.32 am on 26th. They didnt arrive until afternoon of 1st Nov. One of the 6% very disappointed.”

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Posted 10 months ago

“Everything went wrong - shame”

Helpful Report

Posted 10 months ago

Good morning, thank you so much for taking the time to leave a review, however, I'm so sorry to hear that you did not have a great experience with us. Please accept my sincerest apologies for the dismay in your order. I'd love to help put this right, so if possible could you pop an email to support@bloomandwild.com with your order number and the delivery postcode so I can look further into why this? Hope to hear from you soon!

Posted 10 months ago

“Recipient delighted with flowers which were speedily delivered. Only problem, I found negotiating ordering on line v difficult and when I got to pay, the system locked and I could not continue. However, I managed to succeed later in the day”

Helpful Report

Posted 10 months ago

“Send letterbox flowers to ensure they were delivered to the correct house which they were extremely disappointed in the flowers very few and two broken. Nothing like the picture I saw which had made me choose that particular bunch”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your review, I hope you're well. I'm so sorry to see the condition that the flowers you so kindly sent have arrived in, this is absolutely not what we expect! I have sent you an email so that we can figure out how to best resolve this for you. Best wishes, Courteney at Bloom & Wild

Posted 11 months ago

“Many thanks for prompt delivery to my sons partner.She was delighted with the window sill tray.Will use again.”

Helpful Report

Posted 11 months ago

Hi there, I'm so thrilled to hear that your lovely gift was well received and that you were pleased with our service! Have a lovely weekend. Best, Courteney at Bloom & Wild

Posted 11 months ago

“Wild and Bloom are excellent. When my sent flowers were mistakenly not accepted at the given address they sent a new bunch a few days later to correct the delivery. No further expense to me. Not their fault. Delighted receiver!”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your kind review, we're so pleased to have been able to resolve this successfully for you and your recpient! Have a lovely day. Best wishes, Gemma at Bloom & Wild

Posted 11 months ago

“1 del. on time but not your usual standard second del. 3days late and dying had many from you before and always excellent. standard now unacceptable.”

Helpful Report

Posted 11 months ago

Hello there, I hope you're well! We are so sorry to hear about the quality and delivery issues you have encountered in your recent orders. I have sent you an email to discuss this further and hopefully resolve the situation for you. Best wishes, Gemma at Bloom & Wild

Posted 11 months ago

“DO NOT USE THIS COMPANY . I have had 6 subscription bunches and never received such terrible flowers - mostly dead looking ( they do NOT revive after 24 or 48 hours or at all .) Sometimes the petals have already fallen off before they arrive . They look like half a bunch of the worst garage flowers you could buy . The last bunch was under half the size of the accompanying picture . The number of flowers they send is pitiful , it is so few that you could not call it a bunch and the choice is awful , they looked dreadful. Go to a decent florist or good supermarket ,. A complete waste of money . Disgraceful ! I do not wish to give the order number as I do not wish any contact , nor do I want this company to contact me by email .”

Helpful Report

Posted 11 months ago

“Another box of dead flowers, so depressing! Not surprised the photo option won’t let me add a picture, obviously only excepts good reviews 🤷‍♀️”

Helpful Report

Posted 11 months ago

Hi Julie, thank you for your feedback. I'm so sorry to hear that your blooms have not lived up to expectations. If you could pop us an email to support@bloomandwild.com along with your order number or delivery postcode so we can find you in the system, we'd love to put this right for you. Best wishes, Gemma

Posted 11 months ago

“Still waiting for promised phone call from customer service on 20th August. Two out of six blooms were extremely poor quality.”

Helpful Report

Posted 1 year ago

Hello there, We are so sorry about the way your request was handled at the time and I'd really love to put this right for you if this is still appropriate. I have sent you an email to discuss this further and hopefully resolve the situation. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“I ordered for my mother's birthday and when delivered the flowers were half dead.”

Helpful Report

Posted 1 year ago

Hello Terri, We're so sorry to hear this. We hope the replacement bouquet was enjoyed and made up for any initial disappointment. Kind regards, Florie at Bloom & Wild 🌿

Posted 1 year ago

“Ordered for sister's birthday. The brownies were past use by date and melted - very disappointing”

Helpful Report

Posted 1 year ago

Hello Jim, We're so sorry to hear about this. Would you be able to send us an email with a picture if possible, at support@bloomandwild.com, quoting number 4119207, so we can put this right for you? Kind regards, Florie at Bloom & Wild

Posted 1 year ago

Bloom & Wild is rated 4.9 based on 87,357 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.