Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,404 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 3rd July 2025

5203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery was meant to be delivered on Saturday so far on Wednesday it has still not arrived This is not acceptable they will probably be dead or in poor condition. Can you please let me know what you are going to do about this poor service. We are very disappointed that the flowers did not arrive on the correct day.”

Helpful Report

Posted 1 year ago

Hi there Beverley - thank you so much for leaving us a review. I am so sorry that your flowers didn't arrive as expected! I wanted to let you know that I have emailed you directly so we can fully rectify this for you - I look forward to hearing back from you! Warmest regards, David at Bloom & Wild

Posted 1 year ago

“If I could give 0 stars I would. I ordered 4 days in advance, for my flowers only to be delivered a day late. The flowers themselves are smaller than what I ordered, with weathered tired old roses! Absolutely horrible bunch of flowers with a rubbish service. Save your money and go elsewhere.”

Helpful Report

Posted 1 year ago

Hi there, We are so sorry about this delivery delay - we try and make clear on our website that our free delivery service can take 1 to 2 days to arrive. We're also very sorry to hear your disappointment with the flowers. Please don't hesitate to send us a few pictures at support@bloomandwild.com, quoting number 3905993, so we can help. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“I ordered flowers for my daughter to be delivered on Saturday. That didn't happen and to my knowledge they have still not arrived.”

Helpful Report

Posted 1 year ago

Hello Moira, We are so sorry about this delivery issue - it seems like our parcel is having trouble progressing through the Royal Mail network, which we are incredibly sorry about. I have sent you an email to offer you a resolution so I hope this can be sorted soon for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“The flowers didn’t turn up. I did get my money back and they were helpful about this.”

Helpful Report

Posted 1 year ago

Hi Alix, Thank you for taking the time to leave your review! I'm so sorry to hear the blooms didn't arrive and I can completely understand why this would leave you disappointed. I'm glad we've since spoken to resolve this for you, We've left you a little something extra in your inbox as we'd never want to leave you feeling anything but delighted or your recipient without your thoughtful gesture! All our best, Lai

Posted 1 year ago

“When flowers arrived there was only actually 3 flower heads in the arrangement, the rest of the box was foliage. Not at all what is depicted in the photos and a very sad and lonely looking arrangement to send out. Stunned that anyone would actually send that out.”

Helpful Report

Posted 1 year ago

Hi there Jonathan - thank you so much for leaving us a review. I am so sorry that there was too much foliage in your bouquet - I have emailed you directly in an effort to fully rectify this for you. I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 1 year ago

“The order went smooth but they had been squashed and some of the flowers had snapped . Arrived on time but won’t be using again , they have already gone in the bin sadly only lasted 3 days”

Helpful Report

Posted 1 year ago

Good morning Yasmin, thank you for your review. I am so sorry to hear that the blooms have arrived in this way and only lasted for 3 days. This is most definitely not the quality that we would expect or ever strive for, I will ensure that this is reported to our Flower Studio. I understand the disappointment that may have been caused upon unboxing the blooms to find them in this way, please accept my sincerest apologies. We absolutely want to make things right so I have gone ahead and popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 1 year ago

“I have had a few deliveries as gifts over the past years.unfortunately they do not improve as the flowers are mainly foliage.will definitely never recommend Bloom and Wild for value.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review, however I am so sorry to hear of your disappointment over the past few years, and that you feel our bouquets do not offer fair value for money. We would really like to follow up on this further with you, so if you can please pop us over an email to support@bloomandwild.com along with reference #3848862, and stating your delivery postcode so we can find you in the system, we'd love to put this right for you. Kind regards, Claire at Bloom & Wild

Posted 1 year ago

“The flowers I ordered for Molly arrived a day late and were all dead inside the box - she was very upset and I was so annoyed and embarrassed I complained by email and had no response Very poor service £40 for dead sunflowers shocking. Jenny-wren Price”

Helpful Report

Posted 1 year ago

Hello Jenny-Wren, Thank you for taking the time to leave a review on your recent delivery and I am so sorry for any disappointment this may have caused. For some reasons I couldn't find any previous email from you in our inbox and I am so sorry about this. I can see the flowers were delivered on the 1st of August, as requested, but I'm very sorry if they looked a bit dehydrated on arrival. After a good trim and some time in water, the sunflowers should certainly have perked up. If this is not the case, please don't hesitate to send us a picture at support@bloomandwild.com, quoting number 3848331, so we can put this right for you. Kind regards, Florie at Bloom & Wild

Posted 1 year ago

“Really disappointed in the quality, have used Bloom&Wild before and the flowers were OK, but this bunch are terrible. Cheap looking daisies that look more like weeds, and they've started to brown and die before the gladioli have opened. By the time the other flowers have opened, the filler flowers will be dead and need to be removed, leaving a sad bunch of lonely gladioli. These were a gift and the recipient is disappointed, and I'm embarrassed to have sent such a poor gift. 0/10, definitely won't be a repeat customer.”

Helpful Report

Posted 1 year ago

Hi there! Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms were not looking their very best, with many stems wilting before the gladioli had even flowered, and understand this must have been so deeply disappointing - especially as they were such an important and heartfelt gift. Of course, this is definitely not what we want for our wonderful customers and we'd really love to make it up to you and your recipient. We've since popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Flowers arrived 3 days late and were quite simply dead. Customer service was good with a no quibble refund, but I’d changed allegiance from my normal supplier to order with Bloom & Wild for the first time as I’d heard good things, so I was disappointed, particularly as it was for a very special occasion.”

Helpful Report

Posted 1 year ago

Hi Dawn. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms arrived late and in less-than-perfect condition. We understand this must have been extremely upsetting, especially as they were for such an important occasion, and we'd really love to make it up to you fully - showing you just how beautiful our blooms should be! Please do send us an email at support@bloomandwild.com, confirming the delivery postcode and referencing case number 3830722, so we may look into the matter and find the most joyful resolution for you. Best wishes, Erin at Bloom & Wild.

Posted 1 year ago

“The website says; "Happiness guaranteed." Sadly that's just not the case. I placed an order on the 11th of July to arrive on the 17th, my daughter's birthday. That wasn't possible, nor was the 16th. The earliest was the 15th. They arrived on the 14th, three days before her special day. I also ordered the Cocktails for two. I was informed that was discontinued after the 16th. But as the flowers wouldn't arrive til the 15th at the earliest, I assumed this add on would be included. Alas it wasn't. I was offered some chocolates with the order as a consolation gift. The company blamed Royal Mail. If your special occasion is on a Sunday or Monday, and the postcode starts with IV, you can forget it. Such a shame as the flowers are beautiful. The whole process was beset with so many problems, I'll be reluctant to use them again.”

Helpful Report

Posted 1 year ago

Hi Iain. Thank you so much for taking the time to leave a review. We're so incredibly sorry to hear you haven't had the happiest experience with us, and that we were unable to deliver your blooms and the 'Cocktails for Two' on the special day. We understand this must have been extremely disappointing, especially given the occasion, and would really love to make it up to you. We've since popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Sending dead flowers to a sick relative was not what I intended!! I would not recommend your company to anyone…”

Helpful Report

Posted 1 year ago

Hi Kathleen. Thank you so much for taking the time to leave a review and share your recent experience with us. We're deeply sorry to hear your blooms were not in the best condition and understand this must have been incredibly upsetting, especially as they were such an important and heartfelt gift for a sick relative. Of course, this is definitely not what we intended either and we'd really love to make it up to you both. We've popped you over an email in the hopes of putting things right and look forward to hearing from you soon. Warmest wishes, Erin at Bloom & Wild.

Posted 1 year ago

“Disappointed in most recent order. Should have arrived on Saturday, but actually arrived on Monday. Weren’t put through letter box but instead left outside in an already opened box that ended up getting covered with ants. Once box properly opens, found four stems were damaged. Some flowers are yet to properly open whilst others are already dying, I assume because of the two extra days they were left in the box. Appreciate most of the issue is down to Royal Mail, but perhaps Bloom and Wild should consider an alternative courier if their current one can’t fulfil the 24 hour supposed delivery guarantee. Ultimately ended up being a very poor birthday gift for my wife and supermarket flowers purchased by other people look far nicer.”

Helpful Report

Posted 1 year ago

Hi Mike. Thank you so much for taking the time to leave a review and share your feedback with us. We're so incredibly sorry to hear your blooms arrived late and in less-than-perfect condition, especially as they were such an important and heartfelt gift for your wife's Birthday. We'd really love to make it up to you both and have since popped you over an email in the hopes of putting things right. We look forward to hearing from you soon. All the best, Erin at Bloom & Wild.

Posted 1 year ago

“Really disappointed with the quality of flowers that were delivered. As you can see what I ordered was nothing like the photo. Hardly any flowers. Do not use this company a complete rip off.”

Helpful Report

Posted 2 years ago

Hello Lisa, Thank you for taking the time to leave a review, although we are so sorry to hear your disappointment. Most of the stems (alstromerias and carnations) seems to be still in buds, which explains why the bouquet doesn't look like the website picture just yet. The buds should bloom in a couple of days , which will give a much fuller aspect to the bouquet. If you're still disappointed, please don't hesitate to get in touch with our Customer Delight team who will be happy to help! Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Would have had a zero rating due to the tone of a reply to my complaint on non delivery. My last two orders have either been delivered to the wrong address or not delivered the day after due date. Won't be ordering again.”

Helpful Report

Posted 2 years ago

Hi Ian. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear of all the issues you've experienced with delivery and understand how deeply disappointing this must be. Of course, this is definitely not the stellar service we aim to provide and we'd really love to make it up to you. We've popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Really disappointed with the flowers you sent, didn’t look anything like your picture of The Millie very sparse and some bent and dead foliage. I have had your flowers before and mine was very beautiful. The flowers was delivered on sat 3rd June and I saw them on Mon 5th would like to speak with a member of your team I tried to call but very busy thank you Mrs Taylor”

Helpful Report

Posted 2 years ago

Hi there - thank you so much for your review. I am so sorry about the poor quality of your flowers. I wanted to let you know that I have emailed you directly so we can fully rectify this for you - I look forward to hearing from you! Warmest regards, David at Bloom & Wild

Posted 2 years ago

“Flowers died 2 days later this is the first time I've had a problem, it's sad as the lady I sent them too had just had to deliver her daughter sleeping. I am so dissapointed as I recieved flowers from you a few days earlier and there still beautiful. Hope you can look into this for me I would be very grateful. Thank you .”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms aren't in the best condition and haven't perked up as expected. This definitely isn't right, or up to our usual high standards, and we'd really love to make it up to you and your recipient. Please do send an email to support@bloomandwild.com, confirming the delivery postcode and referencing case number 3784154, so we may look into the matter and find a happy resolution for you. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“I recently had placed an order for a work colleague birthday flower, unfortunately the flowers were extremly dull + there was no birthday card attached to let ger know that it was dent by her work colleagues, despite of mentinong it on the order. Extremely disappointed with yhe service.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you for your review. I am so sorry to hear that the blooms appeared dull and the gift card was missing from this bouquet. I completely understand the disappointment caused, especially as this bouquet was so thoughtfully selected to celebrate your colleagues Birthday. I have popped you an email as we absolutely want to make this right for yourself and your colleague. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Hi, very disappointed with your service. It took a week for flowers to arrive and condition of the flowers were very bad. Recipient send me photo of the flowers. I would like to know how you will correct it. Thanks, Živile”

Helpful Report

Posted 2 years ago

Hi Zivile, thanks for taking the time to leave your review. I'm so sorry to see this. Please could you pop us a message to support@bloomandwild.com with the reference 3776646 so we can look into this for you? George

Posted 2 years ago

“The flowers arrived for my friends birthday and did not look like the flowers that were promoted on the website. Less flowers and now after a few days the flowers have already started to wilt a petals are already falling off. I’ve contacted customer services on the 24th and am still waiting for a response.”

Helpful Report

Posted 2 years ago

Hi Scott, thanks for getting in touch. I'm really sorry to see this. Please could you pop us a message to support@bloomandwild.com with the reference 18577312 so we can take a look into this for you? George

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,404 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.