The website says; "Happiness guaranteed." Sadly that's just not the case. I placed an order on the 11th of July to arrive on the 17th, my daughter's birthday. That wasn't possible, nor was the 16th. The earliest was the 15th. They arrived on the 14th, three days before her special day. I also ordered the Cocktails for two. I was informed that was discontinued after the 16th. But as the flowers wouldn't arrive til the 15th at the earliest, I assumed this add on would be included. Alas it wasn't. I was offered some chocolates with the order as a consolation gift. The company blamed Royal Mail. If your special occasion is on a Sunday or Monday, and the postcode starts with IV, you can forget it. Such a shame as the flowers are beautiful. The whole process was beset with so many problems, I'll be reluctant to use them again.