BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.83

4.8 Rating 4,414 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,414 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 19th April 2025

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BBQ delivered well packed up but on a timber pallet, which seems an incredible waste of resource, and requires the customer to get rid of it somehow.”

Helpful Report

Posted 3 years ago

“The first sear grate arrived broken. I phoned up and a replacement was sent without fuss which I received within 48 hrs. Great service but they might like to add extra protection to brittle items like grates!”

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Posted 3 years ago

“My order was processed quickly and arrived as promised. The packaging looked as if it had been resealed raising my concern that it may have been opened before or even re-sold having been returned. However, the contents were all in order with no items missing or any signs of use. I have not been able to use the barbecue as yet, but have no reason to believe it will not perform as advertised.”

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Posted 3 years ago

“very happy with the product, very well made. The only downside was that it arrived with a dent in the hood. So we are now waiting for a reply to the email and photo I sent, to rectify the issue.”

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Posted 3 years ago

“Good selection of goods well priced and speedy delivery”

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Posted 3 years ago

“Excellent, delivery was quick just in time for our BBQ products great as ever. Only gave 4 stars as bags were split”

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Posted 3 years ago

“Ordered a BBQ and a cover. Both were dispatched that day as promised. However, despite both packages arriving at the local DPD depot together, DPD decided only to deliver one, and we had to wait another day for the BBQ itself to arrive. Having said all that the BBQ and cover arrived in perfect condition, and have been extensively used since then”

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Posted 3 years ago

“Superb service”

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Posted 3 years ago

“Staff were very friendly & knowledgeable especially Alison & Ryan. My order was not standard as I live in Northern Ireland & they currently don't deliver outside of Mainland UK but Alison & Ryan went above & beyond to aid me with courier collection (Only small criticism would be the fact I could not collect directly from their warehouse which made things more complicated than they needed to be). My CADAC BBQ is exactly what I wanted & well worth the added complications.”

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Posted 3 years ago

“The BBQ itself looks fabulous and you can tell it's real quality although I haven't cooked on it yet (weather!) But when you spend over £1,000 on a BBQ you don't expect the delivery man to leave it on the pavement outside your house on a pallet. I broke my back last year and am now having aches and pains again. I also have a "blue" pallet that the local tip will not take!”

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Posted 3 years ago

“Very good service and very good communication. Very satisfied overall!”

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Posted 3 years ago

“Arrived before the allotted time so I was not home but left it with neighbours. Not the easiest to assemble, but once it was done it is very sturdy and just what I was hoping for. BBQ cover arrived separately (in the allotted time slot) and fits snugly.”

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Posted 3 years ago

“Good service & the cover is a described.”

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Posted 3 years ago

“Excellent store and prompt delivery service. However, rather slow at resolving issue with brand new cover for Citi Chef 50 that does not fit.”

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Posted 3 years ago

“Pleased with purchase but unable to use yet due to the weather.”

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Posted 3 years ago

“We had a bit of trouble connecting the gas canister to the bbq using the separately-purchased gas regulator because it is not explained well. After lots of online research, we finally understood that we had to remove a component on the Grillo Chef (which was difficult to remove) in order to be able to connect it properly to the gas canister. Once the bbq was all setup, the BBQ worked great. It is easy to mount and dismount and easy to store and carry.”

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Posted 3 years ago

“Ordered as a gift for somebody.”

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Posted 3 years ago

“Good price and responsive service - I asked for an accessory to be removed from the order and they did that straight away, over the weekend. Delivery by Palletwise was poor though - they failed to show up on the day and then gave me hardly any notice the next day. No apology, no way to contact customer service to reschedule...”

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Posted 3 years ago

“good quality does the job”

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Posted 3 years ago

“delivered next day”

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Posted 3 years ago

BBQ World is rated 4.8 based on 4,414 reviews