BBQ World Reviews

4.8 Rating 3,810 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 3,810 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
Very good service and very good communication. Very satisfied overall!
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Posted 2 years ago
Arrived before the allotted time so I was not home but left it with neighbours. Not the easiest to assemble, but once it was done it is very sturdy and just what I was hoping for. BBQ cover arrived separately (in the allotted time slot) and fits snugly.
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Posted 2 years ago
Good service & the cover is a described.
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Posted 2 years ago
Excellent store and prompt delivery service. However, rather slow at resolving issue with brand new cover for Citi Chef 50 that does not fit.
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Posted 2 years ago
Pleased with purchase but unable to use yet due to the weather.
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Posted 2 years ago
We had a bit of trouble connecting the gas canister to the bbq using the separately-purchased gas regulator because it is not explained well. After lots of online research, we finally understood that we had to remove a component on the Grillo Chef (which was difficult to remove) in order to be able to connect it properly to the gas canister. Once the bbq was all setup, the BBQ worked great. It is easy to mount and dismount and easy to store and carry.
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Posted 2 years ago
Ordered as a gift for somebody.
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Posted 2 years ago
Good price and responsive service - I asked for an accessory to be removed from the order and they did that straight away, over the weekend. Delivery by Palletwise was poor though - they failed to show up on the day and then gave me hardly any notice the next day. No apology, no way to contact customer service to reschedule...
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Posted 2 years ago
good quality does the job
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Posted 2 years ago
delivered next day
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Posted 2 years ago
Excellent polite service and my charcoal grates arrived very quickly.
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Posted 2 years ago
Great product and super speedy delivery
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Posted 2 years ago
I bought a Char Broil BBQ from BBQ World. The item was not in stock but was anticipated to arrive in early April. The company made me aware of this prior to purchase. The item still hadn't arrived by the due date. The company kept in contact with me and advised that the item would be slightly late. Communication was good and I didn't have to chase them. Once they had received the item it was delivered to me very quickly and efficiently. The price was very competitive, almost one hundred pounds cheaper than the nearest competitor. Service, delivery and customer contact were impeccable. The only negative related to some minor damage to the bbq. This has not affected its performance. Would buy again from this company.
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Posted 2 years ago
Good price for the bbq and promptly dispatched. Delivery is a bit weird - on a big wooden pallet that isnt taken away, which is all a bit annoying.
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Posted 3 years ago
Good communication via phone and email as item was large and needed pallet delivery.
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Posted 3 years ago
The items arrived in a quick and timely manner.
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Posted 3 years ago
I was looking for a Weber Pulse 1000 BBQ. The company had this product in stock, competitively priced and available for delivery. Product arrived with 48hrs of placing the order via DPD. Great product too, so easy to use
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Posted 3 years ago
I cannot fault BBQ World but was disappointed with their delivery contractor
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Posted 3 years ago
Great fast service but postage was a little expensive compared to the mainland prices.
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Posted 3 years ago
Very good quality product, would of been 5 stars but delivery company was a day late and only gave three hours notice that they were coming on the day of the delivery via email, it was lucky I was there at the time as I don't check my emails hourly. Requires setting up (2hrs) but clear instructions. BBq is great though, my brother has this product, the ease of gas start up but with the Smokey flavour from the coals/wood.
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Posted 3 years ago
BBQ World is rated 4.8 based on 3,810 reviews