“I toyed with the idea of buying a barbecue for ages, but after finding BBQ World on a search engine, I found the one I fancied for nearly £100 less than anywhere else, and my mind was made up.
Delivery was within two days of ordering and the driver was really helpful.
Assembly was straightfoward. In fact, it took me longer to break down the wooden pallet it arrived on, than it did to put my barbecue together.
I'm now the proud owner of a Weber Spirit E-310 and can't wait to get cooking.”
“Good product at a good price in the sale. Comms good but let down by email from the courier that kept showing a "404 page not found" and so I had to phone BBQ World who confirmed that the courier was due to deliver in the dy I requested and that they would ring 1 hour in advance. I got an email on the day due for delivery saying the driver was en-route but again the tracking link didn't work. Driver duly did ring but due the size of his lorry, he was unable to negotiate the track up to our property. Interestingly, the huge lorry was virtually empty when it arrived - so perhaps an option for smaller lorries when loads are not full ? Driver was very helpful though and managed to use his electric pallet carrier to get up to the house and also, with my help, place it into my car port where I built the bbq.”
“The smoker arrived in good time and was a really good price in the sale. Nothing went wrong and the only communication I had with BBQ World was placing the order.
The delivery company were good. Called me to arrange a convenient day. As others have said, they do deliver on a pallet, which they don’t take away, so might be inconvenient for some.”
“Delivery was efficient but two days after expected. This comes on a half pallet whoch wyou will need to dispose of. All arrived in perfect order very well packed”
“Very efficient service, and the chepest price anywhere I could find. The only issue is with their courier.
The TPC - the Pallet Company ETA system doesn't work. All the delivery staff know it. I waited in from the initial ETA of 8.30 to 9.30 until the actual delivery just after 12pm. If you want an accurate delivery time you have to phone the TPC office, who track where the driver is. The ETA on the system updates to the next hour whenever you log on: don't believe it as it's likely to be wrong.”
“I bought a Weber Spirit EP-325 gas barbecue online from BBQ World and 2 separate orders for a Weber cover and related Weber tools and cleaning items. My experience was mostly very good - prompt dispatch and suitable packaging. My only concern is that 3 of website descriptions of items purchased had errors - most significant was website description that both side tables on the EP-325 barbecue can be folded down, but in fact only the LH table folds down. Only discovered that after assembling the barbecue after receipt. The non-folding table means more storage space needed for the barbecue, which is inconvenient but decided to live with it - otherwise it is an excellent barbecue for our needs. BBQ World apologised, but merely said they were using Weber’s description - feel BBQ World could have been more proactive to ensure I was satisfied.”
“I ordered a three pack of Weber gas canisters
I'm very pleased with the product received.
Ordering through the BBQ World was easy and the delivery very swift.”
“Lovely quality BBQ. However the assembly was not so straightforward. Getting the screws and brackets fixed to attach the side trays was difficult 😕. We are people of a certain age admittedly but I do think it could be easier.
We've yet to use it but it looks impressive !”
“Good service, timely dispatch and delivery which is good. However the item I received is not the item pictured on the website. It is the updated S2 version of the cover not the S1 which is is the one pictured on the website, not a major issue, just a surprise.
Overall I am impressed and very happy.”
“I bought a bbq from BBQ world. A good price and delivered on the designated day and time. Well built and extremely well packaged. Exceeded expectation.”
