BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.83

4.8 Rating 4,412 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 19th April 2025

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The outback onyx excel bbq is well built and works a treat. Only complaint is that the packaging could be a bit better. Some of the thinner metal parts were slightly bent in transport but could easily be bent back. Perhaps a little more care in packing.”

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Posted 9 months ago

“Arrived on time for birthday. Recipient delighted with the product”

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Posted 10 months ago

“Everything arrived within 1 week of ordering, exactly as described - very pleased. Thank you”

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Posted 10 months ago

“Delighted with with our bbq 4 burner Cadac , , just what we were looking for. Delivery was on time too I would certainly use this company again.”

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Posted 10 months ago

“Purchased 3 bags of Kamado Joe lumpwood charcoal from them as they had a good price & free delivery. Everything is fine with the charcoal but the delivery experience was poor due to the delivery being left at the bottom of the garden by an open gate right next to the main road!. The delivery driver does not appear to have tried to bring it to the house, luckily I was in & got a notification showing where they had left it. Which meant I had to carry it from the roadside to the house. Purchase experience good, Product good, Delivery experience poor. Might be worth BBQworld looking at a different courier?.”

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Posted 10 months ago

“Xxxxxxxx8p”

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Posted 11 months ago

“When I placed the order there was an option to have it delivered to a place of my choice. I asked for it to be placed behind a large pot by the front door. This is a secure place as it cannot be seen from anywhere unless you are actually at the door and has been used many times for deliveries. But the delivery people leave me a card, no explanation, then I have to go to a pickup point. If my option for delivery is no good why not say so. The rest of the service from BBQ world was great. Regards Ian”

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Posted 11 months ago

“Really good, quick delivery. We love our bbq”

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Posted 11 months ago

“The price was good. The product was good. Delivery was good. The support to get damaged parts replaced was good. The five emails nagging me to leave a review wasn't good. Perhaps wait until the customer has received their goods before you start asking for a review?”

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Posted 11 months ago

“As it said on the tin really - bit of to-ing and fro-ing with the freight company (nothing major), hence the 4, but the product is absolutely great - very happy with it!”

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Posted 11 months ago

“The item I purchased was advertised as being delivered 2 - 3 working days but actually took 5 days. I needed the item for a specific date and had relied on getting it within the timescale advertised. Fortunately it arrived just in time with a few hours to spare but I was slightly panicking.”

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Posted 11 months ago

“Very quick turnaround. I highly recommend BBQ World”

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Posted 1 year ago

“Ordering and delivery were seemless and on time. Unfortunately part of of the BBQ was missing in the box which has meant I now am in email conversation with Weber to try and get the missing piece. Cant really Blame BBQWorld for this though. Did take the shine off what was a big purchase for me.”

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Posted 1 year ago

“Very quick delivery, purchased some pecan and Oak wood, with Kamado Joe lump charcoal. Process went well although I dropped down to 4 stars on the review. I did the order originally, thought it was complete and saw money movement, but I missed a confirm my order step, my own fault but a frustration to flag.”

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Posted 1 year ago

“Received very quickly, was bought as a gift..the box wasn't within another box when it arrived so no surprises for the birthday boy...looks like a great bbq...might invest in the temperature control lid next ... only scoring 4 stars as haven't used it yet”

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Posted 1 year ago

“I would have given 5 stars had it not taken so long to put together, but we're very pleased with our Broil King bbq”

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Posted 1 year ago

“Very pleased with the price compared to other suppliers, but..... The tracking is not accurate. It started at 11:17 to 12:17 delivery and steadily moved through the day. I went out at 12.30 based on the estimated delivery of 14:50 to 15:50. I then received a call around 13:15 to say that the driver was outside my house.”

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Posted 1 year ago

“Haven’t assembled the BBQ yet. The driver who delivered the pallet on your behalf was absolutely excellent. He was a credit to his company.”

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Posted 1 year ago

“V good service. Only downer was the pallett was too wide to get through the gate under cover, it was pooring with rain and only wrapped in enough cling wrap to fix the box to the pallett. The top was exposed and the box got soaked.”

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Posted 1 year ago

“Good price for quality Weber bbq however delivery let the service side down the box was just dumped outside my front door after me requesting it to be put around the back so as seen on BBC morning anyone could have come along and lifted it thankfully my neighbor did”

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Posted 1 year ago

BBQ World is rated 4.8 based on 4,412 reviews