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BBQ World Reviews

4.8 Rating 4,414 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,414 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
Best price I could find for the BBQ I wanted. There was quite a delay between order and delivery, and when it was delivered I had no choice of time or day. BBQ from Weber really good but takes quite a time to put together.
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Posted 4 years ago
Good price, fast delivery. Haven’t installed the rotisserie yet but it looks good, and looking forward to cooking with it.
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Posted 4 years ago
Delivery arrived as planned and am very pleased with the product. Unfortunately I ordered a grey top but a black one arrived!! Not ideal but it still looks very smart!
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Posted 4 years ago
Easy to use website with order placement straight forward. My only issue is that payment was taken immediately even though the BBQ was out of stock. Payment should be taken on dispatch, not before.
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Posted 4 years ago
Zum bestellten Grill können wir leider noch nichts sagen - er ist noch nicht angekommen! Bestellt Ende Februar mit zugesagtem Liefertermin Mitte März. Am 26.03. Mitteilung, dass Versand erfolgt ist und Lieferung am nächsten Tag erfolgt. Grill ist bis zum 31.03. nicht eingetroffen. Keine weitere Kommunikation zu Gründen oder zu erwartetem Liefertermin. Service und Kundenfreundlichkeit sehen anders aus.. Update 02.04.: nach einigen Telefonaten doch noch hilfsbereite Mitarbeiter ans Telefon bekommen, die sich gekümmert habrn. Grill ist inzwischen angekommen und aufgebaut. Super Produkt zu fairem Preis
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Posted 4 years ago
Arrived very quickly and very easy to put together
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Posted 4 years ago
Very good service
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Posted 4 years ago
Good service with no problems
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Posted 4 years ago
I ordered wrong item returned awaiting refund so can buy correct model over a week now ,damsons not been in touch
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Posted 4 years ago
Online ordering and delivery efficient. Website suggested possible to telephone to place order, but on doing so person answering not hugely helpful and said only possible to order online. Did not feel valued as a customer, more like nuisance for wanting to speak with a human being.
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Posted 4 years ago
Good selection, though prices have gone up recently. Great service, next-day delivery
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Posted 4 years ago
Very helpful with delivery problems as we are at the end of a steep, narrow and twisty farm Lane. Prompt service. The BBG itself is assembled and waiting for some decent weather to christen, but looks good. John Coles
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Posted 4 years ago
Got a bbq from them. It’s a Webber so obviously excellent quality. COVID delays on delivery but otherwise good service.
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Posted 4 years ago
Customer service from BBQ World was very good, prompt delivery of Broil King Monarch followed and after about 3 hours the BBQ was assembled. The BBQ is generally well-made and robust and all functions work well. However, the aluminium trim and the flame diffusers also in polished aluminium have ultra sharp edges. While these pieces are not handled frequently, it is far too easy to slice your fingers on the cut edges. These really need to be rounded off by emery paper to make them safe. Clearly a manufacturer's failing that should be fixed.
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Posted 4 years ago
Easy to find exactly what I was looking for. Arrived on time ...all is well. Just waiting for weather to improve to try it out !
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Posted 4 years ago
Good service and at a discounted price
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Posted 4 years ago
Very good service, small problem with parts missing but hopefully will be sorted asap.
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Posted 4 years ago
The replacement part arrived very quickly (before original target date), seems to fit and work perfectly. Half the price of a similar part advertised elsewhere
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Posted 4 years ago
I took deliver a few days ago and have only just unapt and checked the inventory in terms of large prices to assemble, not a nut and bolt check just yet. All I can say is that I was impressed by the Weber packing inside the substantial box, which of course was weighty at around 75 KGs, plus the box had been plastic wrapped onto a wooden pallet for transport. not easy to move around! I am going to start assembly later today and will comment again once that has commenced. I have downloaded bill app in readiness so lets hope that is worthwhile.
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Posted 4 years ago
Great cheers
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Posted 4 years ago
BBQ World is rated 4.8 based on 4,414 reviews