Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,166 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“From first speaking to Audio Emotion to receiving my order i can not fault them. Placed my order on Monday morning and received my order Tuesday morning. I would not hesitate to recommend them”

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Posted 2 years ago

“Above and beyond! Not only were Audio Emotion the only stockist left with any DMP A6's, as far as I could find, they held one back whilst organising some finance options for me. I received the streamer within 24hrs and it is utterly brilliant. I have, and will continue to recommended everybody that wants one to Audio Emotion.”

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Posted 2 years ago

“Great audio shop with a wide variety of products and helpful a staff. Communication in general is good, although sometimes they miss some emails or forget to answer all the questions in an email.”

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Posted 2 years ago

“Brilliant service by offered by Audio Emotion. Bought Eversolo Streamer DMP A6 on pre-order. The unit arrived the day after they had received their shipment, so no additional waiting. I'm enjoying the streamer so far. User interface is intuitive to use and sound is fabulous. Using with an external dac at present so I can't comment on the devices internal dac. Sounds great through headphones HD600's, but haven't tried through Hifi and speakers yet. I'm looking forward to this.”

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Posted 2 years ago

“From the outset it was made clear that the item was not in stock but would be available shortly, when I emailed to get an update I got an instant response telling me the exact date the item would arrive. All in all an excellent experience, delighted with the product and wouldn't hesitate to use Audio Emotion again in the future.”

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Posted 2 years ago

“I was most impressed with getting a home demo of the Graham LS5/5 loudspeakers. Unless I'd heard these loudspeakers in my own home, I would NOT have believed that any loudspeakers costing less than £50k, would have sounded better than my current speakers. But, the LS5/5s did! I should also add, that Ian Harrison's involvement in this whole process has proved priceless. Because, if I had not contacted him in the first instance, I would never have encountered Audio Emotion. The oak stands that I had made have just arrived and so, I will get to hear the 5/5s this weekend. My only regret, is that I did not get to visit your hifi emporium.”

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Posted 2 years ago

“Very fast delivery”

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Posted 2 years ago

“Fantastic service from both Gary and Marion. Great communication, delivered on their promise. Very happy with my purchase.”

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Posted 2 years ago

“I purchased an Eversolo DMP A6, online from Audio Emotion. The transaction was completed at around 2.45pm, but surprisingly, I received delivery the very next day. The product is first class and so was the service. I thoroughly recommend the seller and the product.”

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Posted 2 years ago

“I am not a HiFi enthusiast, my setup is speakers JBL Control One which I have had for 10 years, I had Novafidelity X12 and I upgraded to the Novafidelity X14. I wish the EverSolo DMP-A6 Streaming DAC was out then and I would not have wasted my money. I sent an email to audio emotion to ask if EverSolo DMP-A6 needed amplifier it did. Gary was quick with a reply and he advised me the Carot One which would be no good for me because of the valve on top. Gary advised me instead of the Carot One he had an Open Box Keces Audio E40 Integrated Amplifier - 2023 Model. We have set it up and all I can say is that I was blown away by the sound.”

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Posted 2 years ago

“Well satisfied with delivery time and the product”

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Posted 2 years ago

“Audio Emotion Ltd was an unknown to me , so spending a considerable amout of money was a little worrying, but I need not have been concerned, excellent service from the start to the delivery.....many thanks. R Olliver.”

Audio Emotion Ltd 5 star review on 18th July 2023

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Posted 2 years ago

“Very impressive service from pre purchase advice to post purchase help when I couldn’t get the unit to turn on. (Due to volume/power knob being pushed on too far at the factory) Thank you.”

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Posted 2 years ago

“This is my first custom with Audio Emotion with the purchase of an Eversolo streamer. Communication and assistance through email was quick. The item came 2.5 weeks after the order was placed due to high demand and back order. Nevertheless, I received a notice of shipment as expected and the item came in 2 days. Great first time experience. Keep up the good work AE team.”

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Posted 2 years ago

“Good comms and and easy and quick transaction”

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Posted 2 years ago

“Easy online ordering and fantastic free next day shipping I was kept informed every step of the way”

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Posted 2 years ago

“A pleasure to deal with. A first class, no fuss service combined with solid advice.”

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Posted 2 years ago

“Great prompt service Highly recommend”

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Posted 2 years ago

“I just wanted to state that this has to be the best ONLINE buying experience I have ever had. I was researching to trade in my existing Digital to Analogue converter (DAC) and purchase an "Eversolo DMP-A6", a google search took me to the Audioemotion website. I was sceptical at first as I had never come across this site before but decided to take the plunge. A plunge taken with no regrets, Gary@AE was brilliant and super efficient with his responses to email queries. The new equipment was delivered and the trade in collected the same day as well. Thanks for a great experience.”

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Posted 2 years ago

“Great service, lovely people, I’m not sure they could’ve been more helpful if they tried.”

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Posted 2 years ago

Audio Emotion Ltd is rated 4.9 based on 1,166 reviews