Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,211 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“A very friendly and knowledgeable service. Great at giving me options, didn't feel I was getting pushed into choosing something. I'd definitely go back. In fact I will be going back to have a proper look through their 2nd hand vinyl offerings.”

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Posted 3 days ago

“Good Comunication and good price. Will be a returning Customer !”

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Posted 3 days ago

“Common sense tells us that it's probably risky buying audio gear without sitting in a demo room for a week. Incredibly, it isn't. Not at all. I've bought CD players, servers, streamers, loud speakers, cabling and interconnects. Every recommendation from Audio Emotion has worked: any query is dealt with rapidly. They listen and they don't push the highest cost object down your throat. This, I think, defines the concept of superior value. Thoroughly and wholeheartedly recommended.”

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Posted 3 days ago

“Audio Emotion is a first class retailer for anyone who appreciates the best in hi-fi equipment, values the best deals available, plus great payment options. Highly recommended!”

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Posted 1 week ago

“Prompt response on my query, price matched an expensive DAC i wanted to buy, and shipped and delivered extremely well. Definitely recommend!!”

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Posted 1 week ago

“I found Audio Emotion to be knowledgeable & professional, with great customer service. I will use their services again. Highly recommended”

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Posted 1 week ago

“I have used Audio Emotion several times over the past 5 years, most recently in November this year. None of my purchases were high value- they were fixing niggles with my turntable. Quite time consuming and of little financial interest to them. Each time Marion was absolutely brilliant. She contacted the manufacturer and got information which I could not get from them myself and solved my problem. More recently she ordered a spare part for me and again, the whole thing was very straightforward as Marion simply took care of it. I did visit the shop once, accompanying a friend who was having a demo of some expensive gear. Gary was the perfect host and the whole experience was an absolute pleasure. I recommend these people and this business wholeheartedly.”

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Posted 1 week ago

“Very good service.”

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Posted 1 week ago

“Audio Emotion are a great company to deal with, i am a repeat customer and wholeheartedly recommend them. They have great facilities for demonstrating equipment with no sales pressure. Good trade in terms are offered and an extensive range of used equipment is available. Always worth a visit to see what they have available and to browse their new and used vinyl and trade-ins.”

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Posted 1 week ago

“Hi , This is one big thank you to everyone at Audio Emotion. Gordon was and is very helpful with my order Reference the ZMF Atrium Open Headphones. It is so unusual to find a company that is so Committed to customers. I would recommend them to anyone who is thinking of purchasing any of there equipment that they have on offer. ( I would recommend ZMF Atrium Open I have only been listening for a few days so early days . I use Luxman D150 and a Manley Absolute Headphone Amp so plenty to play with you can tweak to your harts content. Happy listening, Music is the best .”

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Posted 1 week ago

“Purchased a used item from Audio Emotion, arrived quickly and very well packaged. Item was in great condition as described and works perfectly. Great service from start to finish.”

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Posted 1 week ago

“Good product range, great advice, very friendly service. Thanks”

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Posted 2 weeks ago

“Excellent service, Audio Emotion were the most competitive for my Moondrop Aria 2s, they shipped promptly and the earphones arrived within two days. Great service, recommended.”

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Posted 1 month ago

“Great, professional, personal service.”

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Posted 1 month ago

“I’ve been a customer of Audio Emotion for a few years now. They provide a helpful and friendly service. Their prices are usually very competitive and they offer really good part exchange rates.”

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Posted 1 month ago

“My Eversolo dmp-a6 master edition gen 2 had a power supply failure. Audio Emotion aranged prompt collection repaired & returned within 10 days. I also ordered a Eversolo set up mic which was delivered promptly. This set up mic is a must it has made a big difference to the sound in my room for the better. Bass is much tighter more controlled. Music is much clearer natural sounding.”

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Posted 1 month ago

“I received a very well-packaged box. Everything is in order. Used product looks like new.”

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Posted 1 month ago

“Audio Emotion gad the Sennheiser IE 900 at a great price, the purchase transaction was flawless and delivery was fast, just what you want as a consumer.”

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Posted 1 month ago

“Ho acuistato settimana scorsa il vostro EAR PHONOBOX. Sono soddisfatto dell'acquisto e dei tempi di consegna rapidi. Purtroppo l'apparecchio non è stato consegnato nella scatola originale come previsto dall'annuncio; elemento importante per un apparecchio di questo prestigio e valore. Il pacco utilizzato non è assolutamente professionale.”

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Posted 1 month ago

Ciao Sergio, Thank you very much for your feedback here. We have looked into this, and can confirm that you are quite correct - the original box and packing was indeed listed on the advert, but when coming to process the order for shipping, the box used was a standard box - apologies for this not meeting your expectations, and we are taking steps to ensure we improve the accuracy regarding this part of our listings. With this in mind , and as a good will gesture we would like to offer you a £50 refund. We are here at your disposal and would be dleighted to assist you again in the future. Assuring you of our best attentions at all times. Un cordiale saluto, Team Audio Emotion Ltd

Posted 1 month ago

“Hi. Item was delivered fast and exactly as described, nothing else to say tbh. Price was fair.”

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,211 reviews