Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,346 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, great prices, and genuine attention to detail I recently purchased a Denafrips Pontus 15th DAC along with the optional DN-Y3 remote control from Audio Emotion, taking advantage of their 12-month interest-free credit option via PayPal. What really stood out to me was their attention to detail. Shortly after placing my order, Marion telephoned me because she noticed I had ordered the DAC in black, while selecting the silver finish for the remote. Although this was an intentional choice on my part (as silver tends to hide fingerprints and light wear better over time), I was genuinely impressed that she took the time to double-check in case it had been a mistake. When the equipment arrived, it came in its original, highly protective, manufacturer-sealed Denafrips packaging, which was very reassuring. Between the competitive pricing, seamless PayPal finance, and proactive customer care, this was a first-class buying experience. I am already planning to return for a Puritan Audio PSM136 mains conditioner in the near future!”

Helpful Report

Posted 2 hours ago

“Looking for an interconnect cable , AE had the cable at great price , ordering and delivery was easy.”

Helpful Report

Posted 2 days ago

“Great service and good selection of quality products.”

Helpful Report

Posted 2 days ago

“Brilliant Prices and Brilliant Service! Seems to all come as standard at Audio Emotion.! I e-mailed Gary with a question about a pair of used Yamaha YH-5000 SE headphones that I subsequently bought and he came straight back with a reply. The phones were just as described and at a fantastic prices. I could not more throughly recommend Audio Emotion. I'm sure I will be buying more gear from them in the future. Paul Binswanger (A very happy Customer)”

Helpful Report

Posted 3 days ago

“Excellent and efficient service. I purchased a Chord Company M6 power block, and the service was exceptional. I received my item as planned and will look to purchase additional items from the team at Audio Emotions in the future without hesitation.”

Helpful Report

Posted 4 days ago

“I was a bit worried when I first heard them then I turned the bass down. Suits classical sound more than heavy dance I think they would need a pair of subwoofers running along side for certain music up loud at the same time a don't know what they're like up loud cos in trying brake them in gently an I run a multi amp setup so rather than run the amp hard I just turn on another amp so overall I am very happy they suit my setup crystal clear sound thank you I would recommend these.”

Helpful Report

Posted 5 days ago

“Good price and delivery costs. Posted promptly. The microphone is good quality and great sound and headphone connectivity.”

Helpful Report

Posted 5 days ago

“First class service, very quick delivery Happy with purchase”

Helpful Report

Posted 6 days ago

“What an fantastic experience shopping with Audio emotion. Bought a used Arcam A25 for an absolute bargain price. The unit was "as new" condition. Fully boxed with all paperwork and accessories. Delivery arrived the very next day via DPD. The whole process was a joy. I was kept up to date via tracking emails throughout. I had never heard of this company before but I will definitely be using them again. I can't recommend them highly enough.”

Helpful Report

Posted 1 week ago

“Mine was a positive experience ordering from Audio Emotion. Good comms and a very well packaged Bluesound Node Icon for the best price I could find online.”

Helpful Report

Posted 1 week ago

“We just had another successful purchase from Audio Emotion..with prompt service and very clear information about our item.. Will be back again !!!”

Helpful Report

Posted 1 week ago

“An excellent store! They have items in stock that aren’t even available in their home country of Japan, the prices are as low as it gets, there’s an extra discount, and delivery is lightning-fast! Absolutely thrilled!”

Helpful Report

Posted 1 week ago

“Nothing but praise for Audio Emotion. Friendly, courteous helpful staff. My order was dealt with efficiently and promptly and I was kept updated throughout. Special thanks to Gordon.”

Helpful Report

Posted 1 week ago

“Great product, great price, instant delivery 100% cheers”

Helpful Report

Posted 1 week ago

“Excellent straight forward support and advice for Canadian customer.”

Helpful Report

Posted 2 weeks ago

“What a fantastic place and lovely staff. Great customer service and a totally relaxed experience. I made contact with Audio Emotion initially via email as it is a 6 hour round trip from my home. I was looking to listen to some ZMF headphones and as Audio Emotion are the only distributor in Scotland they were where I needed to be! Spoke to Gary over email and he was very helpful. Asked to let them know when I could make it down. A day opened up for me so dropped Gary and email and they would look out some headphones for me and would be looked after by Steve. Walking through the doors and you are entering a very clean and modern Aladdin's cave! Vinyls to browse, music playing, lots and lots of shiny things to look at. Probably looking like I was a child in a sweet shop, Steve came round the corner and greeted me by name without me even having to explain! Steve showed me into one of the large booth areas (there are several with lots of different audio setups). A counter top height shelf wrapped around 2 of the walls laid out with different amps, barstools to sit on and a comfy chair by the unshelved wall. Cool artwork and a cozy vibe in this booth. My eyes then settled on the row of ZMF headphones that had been setup ready for me to listen to! After a chat with Steve he left me to listen to the different headphones and was allowed to plug them into my own portable gear as well. Steve periodically passed by to make sure I was ok, even bringing out another headphone option for me to try. I spent 2 hours swapping and listening and swapping again until I made up my mind. Overall it was an incredibly worthwhile experience as no amount of reading online headphone reviews can take the place of physically listening to them. If you are after anything audio, I cannot recommend them highly enough. This should be a six star review!!!!”

Helpful Report

Posted 2 weeks ago

“Quick and efficient delivery, well priced, no complaints”

Helpful Report

Posted 2 weeks ago

“Absolute amazing company, always at the end of the phone or email for any advice and providing great options. I have made a couple of large purchases from them and couldn’t be happier.”

Helpful Report

Posted 2 weeks ago

“Merci à toute l’équipe de Audio Emotion, pour sa réactivité et son professionnalisme. J’ai commandé un superbe casque ZMF, qui ne se vend pas en France ; à un prix défiant toute concurrence. La commande a été honorée rapidement, malgré les procédures de livraison en Europe, nécessitant un dédouanement. J’ai découvert avec intérêt le site Audio Emotion, qui propose du matériel Hifi haut de gamme, à des prix imbattables pour certains modèles (cf. certains casques ZMF, ou ampli et DAC Heed…)”

Helpful Report

Posted 2 weeks ago

“Got repairs/service carried out on a turntable. Appreciated the advice given and the work carried out. A friendly, helpful service. Will visit again when looking for audio equipment.”

Helpful Report

Posted 3 weeks ago

Audio Emotion Ltd is rated 4.9 based on 1,346 reviews