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Audio Emotion Ltd Reviews

4.9 Rating 1,327 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,327 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

“Got repairs/service carried out on a turntable. Appreciated the advice given and the work carried out. A friendly, helpful service. Will visit again when looking for audio equipment.”
Helpful Report
Posted 1 day ago
“I have been a customer of Audio Emotional for many years, probably since just after they opened. If I am looking to change or upgrade any parts of my system I wouldn't think about going to any other supplier. Audio Emotion has a extensive range of equipment and Gary and the team always offer excellent advice and very fair part exchange terms. Quite simply, I think Audio Emotional for is the best Hi Fi retailer in the UK”
Helpful Report
Posted 2 days ago
“First class service from the owner and his staff, great experience after a very poor experience from Sevenoaks SAV. Great selection of used and new vinyl I will return, highly recommended”
Helpful Report
Posted 2 days ago
“Great to deal with very helpful 1st class service delivered very quickly very well packaged”
Helpful Report
Posted 5 days ago
“I have nothing but praise for Audio Emotion. I've purchased several products recently and the service has been exemplary. I also appreciated the sound advice (sic) from Gary who has helped me realise the best results that I have ever had from my system without breaking the bank. I should add that delivery was extremely rapid and the facilitation of an upgrade which I decided to do was extremely simple. I'm very happy and will definitely use Audio Emotion again. Best Audio dealer I have ever encountered and that's in more than 40 years of being an audiophile both in the USA and the UK!”
Helpful Report
Posted 5 days ago
“Audio Emotion were really nice, I changed my mind about what DAP I wanted and I also knocked them down £50 with their price match, and they were still really nice. Next day delivery on top of that, If I want anything Audio I now know where to go. Thank You Audio Emotion!”
Helpful Report
Posted 6 days ago
“Very helpful customer service (Amy) in answering my queries and in sorting out postage of items - one from supplier direct and the other from Audio Emotion.”
Helpful Report
Posted 1 week ago
“Good trade in value and easy transaction . As always handled well with no issues .”
Helpful Report
Posted 1 week ago
“The Moondrop Aria 2 IEM is on sales for good price via this vendor, but the extra charge £10 for express delivery is quite high and not so express. In the we got issue with delayed delivery. The product itself is good.”
Helpful Report
Posted 1 week ago
Thank you for the feedback. We're glad to hear you're pleased with the Moondrop Aria 2. We aim to offer competitive pricing alongside quick dispatch - your order was placed Sunday evening and collected by the courier on Monday for an estimated Tuesday delivery. Unfortunately, a delay outside our control pushed arrival to Wednesday morning, and we completely understand the frustration when waiting on an express order. I'll refund the additional cost for the express shipping upgrade. Thank you again for your order.
Posted 1 week ago
“As usual first class service from Stevie and Gordon.”
Helpful Report
Posted 2 weeks ago
“Dear Audio Emotion crew , I want to thank Gary , Marion and Sandy for there great support regarding my recent purchase of the 505. Especially Gary who supported me through the knowledge he has regarding analogue equipment. The nagotiations went smoothly as also the shipping issieus. Many thanks for everything you guys and I will certainly recomment Audio Emotions to my friends. I also want to thank mister George Polychronidis for the nice contact I could have with him regarding the 505. Best regards, Franz”
Helpful Report
Posted 2 weeks ago
“Ordered a pair of Spendor A1 speakers refurbished by manufacturer. They were delivered promptly and were in perfect as new condition. Excellent closed box design so work very well near to wall. Quality of vocals for daily radio 3 listening is superb - they benefit from quality amplification and Rel T zero subs. Exceptional value!”
Helpful Report
Posted 3 weeks ago
“Had a problem with my Eversolo unit. Contacted Audio Emotion for a solution and they came back very quickly. My unit was repaired and sent back to me in a short time and, I thought, at a very reasonable cost.”
Helpful Report
Posted 3 weeks ago
“Audio Emotion - I have always found that they have been extremely exemplary in there service. Gordon has been so very helpful with regards to ZMF headphones , leads , pads and filter mesh ,nothing is to much trouble, including loaning headphones for evaluation. It is so rare to find an establishment that provides this kind of service .”
Helpful Report
Posted 4 weeks ago
“Friendly and helpful with the trade in and purchase for the Gustard DAC. I've used these guys previously and will certainly do so again without hesitation. Highly recommend dealership.”
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Posted 4 weeks ago
“I have purchased items from Audio Emotion om a nunber of occasions the value if transactions has varied but what has been consistent is the very favourable pricing, prompt and professional servce and rapid delivery. Great choice, great prices, professional service one cannot ask for more.”
Helpful Report
Posted 4 weeks ago
“I am a long-term European mainland customer of Audio Emotion. During this period, I have experienced nothing but positve experiences. To start with, they have a very professional and attentive staff. The products I bought, were swiftly ordered and processed. Thank you very much.”
Helpful Report
Posted 4 weeks ago
“Very pleased with the service at audio emotion, thanks to gordon and marion for all their help, love the headphones, 5*”
Helpful Report
Posted 4 weeks ago
“We have always found Audio Emotion a pleasure to deal with. A fine retailer always ready to help. Hughie Day Emporiumhifi”
Helpful Report
Posted 4 weeks ago
“I've received excellent service each time I have ordered an item from them. Recommended!”
Helpful Report
Posted 4 weeks ago
Audio Emotion Ltd is rated 4.9 based on 1,327 reviews