Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,258 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Excellent service, brilliant payment options and quick delivery, the perfect online shopping experience, thank you.”

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Posted 1 week ago

“Great product and service Very fast shipping and service Recommended”

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Posted 1 week ago

“I bought a previously owned Quad Artera Power amplifier from AE and very pleased with my purchase. Great service and Support.”

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Posted 1 week ago

“Great service would recommend to others. Discount code works fine.Fast 24hr courier.”

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Posted 1 week ago

“Brilliant customer service customer for life”

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Posted 1 week ago

“Great variety of products at very competitive prices and free next day delivery. Next time I’m buying audio gear I’ll definitely start my search here. I would highly recommend the site to anyone.”

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Posted 1 week ago

“All good - communication, delivery and goods all worked well”

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Posted 1 week ago

“Fantastic service , would buy from them again thanks a lot”

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Posted 1 week ago

“Top audio equipment. Have bought from them a couple of times. Reliable company and good service.”

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Posted 1 week ago

“This was my first time buying from audio emotion and it was a great experience. I was constantly kept updated about progress of my order and when it was all in, they sent it via next day delivery. The parcel was very well packed and my LP records arrived in perfect condition. Thanks very much. I will happily use your shop again.”

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Posted 3 weeks ago

“All OK,Very Willing to Negotiate .Thank.”

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Posted 1 month ago

“Audio Emotion have been helpful in providing advise on any product enquiries I have had, and where necessary always replied promptly answering continued questions without bias, I would not hesitate in recommending them to anyone looking for both quality of service and product, you will not be disappointed.”

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Posted 1 month ago

“Kept me in the loop and was very helpful, would use again”

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Posted 1 month ago

“First time I have ordered from Audio Emotion and hopefully it won't be my last. Extremely pleased with the service. Had been waiting for the release of the new Luxsin X8 DAC/AMP and had email communications with AE a few weeks leading up to the release, patiently waiting, I emailed AE again the week I heard that units had begun to arrive at dealers in the UK. Audio Emotion were one of the first to have stock and I ordered on a Friday afternoon via their website. Checked out my order and received a shipping notification from DPD within an hour. I hadn't paid any extra for shipping so was expecting the order to arrive Monday. I was pleasently surprised when the goods arrived at my door the next morning (saturday) usually you'd pay at least £10 extra for this service. This made my weekend for sure and was excited to get down to listening with my headphones before the new week begun. Many thanks AE - great service.”

Audio Emotion Ltd 5 star review on 6th March 2026

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Posted 1 month ago

“Best seller I have ever met, fantastic service+++”

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Posted 1 month ago

“Having dealt with Gary and the AE team for quite a few years now, I've always had the best service and advice - answering all my, sometimes really nerdy, questions. Gary's hifi knowledge is second to none - and I've never felt any sales pressure. Highly recommended for new, pre-loved and part exchange deals.”

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Posted 1 month ago

“I have always been very pleased with dealing with Audio Emotion. I have purchased most of my equipment from them and they have delivered great service everytime. My recent purchase of Chord Signature speaker cables was another great buying experience. No issues at all and the item was delivered quickly. The Signature Xl sounds fantastic too. Many thanks.”

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Posted 1 month ago

“Amazing customer service 10/10! The Luxsin X8 is truly outstanding A*”

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Posted 1 month ago

“Dealt with Gary and Marion for years and have always had first class friendly service. Wouldn't think of going anywhere else.”

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Posted 1 month ago

“Staff replied very quickly to my stock inquiry. I placed my order and it arrived promptly the next day :-)”

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,258 reviews