Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,337 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mine was a positive experience ordering from Audio Emotion. Good comms and a very well packaged Bluesound Node Icon for the best price I could find online.”

Helpful Report

Posted 8 hours ago

“We just had another successful purchase from Audio Emotion..with prompt service and very clear information about our item.. Will be back again !!!”

Helpful Report

Posted 13 hours ago

“An excellent store! They have items in stock that aren’t even available in their home country of Japan, the prices are as low as it gets, there’s an extra discount, and delivery is lightning-fast! Absolutely thrilled!”

Helpful Report

Posted 1 day ago

“Nothing but praise for Audio Emotion. Friendly, courteous helpful staff. My order was dealt with efficiently and promptly and I was kept updated throughout. Special thanks to Gordon.”

Helpful Report

Posted 3 days ago

“Great product, great price, instant delivery 100% cheers”

Helpful Report

Posted 3 days ago

“Excellent straight forward support and advice for Canadian customer.”

Helpful Report

Posted 5 days ago

“What a fantastic place and lovely staff. Great customer service and a totally relaxed experience. I made contact with Audio Emotion initially via email as it is a 6 hour round trip from my home. I was looking to listen to some ZMF headphones and as Audio Emotion are the only distributor in Scotland they were where I needed to be! Spoke to Gary over email and he was very helpful. Asked to let them know when I could make it down. A day opened up for me so dropped Gary and email and they would look out some headphones for me and would be looked after by Steve. Walking through the doors and you are entering a very clean and modern Aladdin's cave! Vinyls to browse, music playing, lots and lots of shiny things to look at. Probably looking like I was a child in a sweet shop, Steve came round the corner and greeted me by name without me even having to explain! Steve showed me into one of the large booth areas (there are several with lots of different audio setups). A counter top height shelf wrapped around 2 of the walls laid out with different amps, barstools to sit on and a comfy chair by the unshelved wall. Cool artwork and a cozy vibe in this booth. My eyes then settled on the row of ZMF headphones that had been setup ready for me to listen to! After a chat with Steve he left me to listen to the different headphones and was allowed to plug them into my own portable gear as well. Steve periodically passed by to make sure I was ok, even bringing out another headphone option for me to try. I spent 2 hours swapping and listening and swapping again until I made up my mind. Overall it was an incredibly worthwhile experience as no amount of reading online headphone reviews can take the place of physically listening to them. If you are after anything audio, I cannot recommend them highly enough. This should be a six star review!!!!”

Helpful Report

Posted 6 days ago

“Quick and efficient delivery, well priced, no complaints”

Helpful Report

Posted 1 week ago

“Absolute amazing company, always at the end of the phone or email for any advice and providing great options. I have made a couple of large purchases from them and couldn’t be happier.”

Helpful Report

Posted 1 week ago

“Merci à toute l’équipe de Audio Emotion, pour sa réactivité et son professionnalisme. J’ai commandé un superbe casque ZMF, qui ne se vend pas en France ; à un prix défiant toute concurrence. La commande a été honorée rapidement, malgré les procédures de livraison en Europe, nécessitant un dédouanement. J’ai découvert avec intérêt le site Audio Emotion, qui propose du matériel Hifi haut de gamme, à des prix imbattables pour certains modèles (cf. certains casques ZMF, ou ampli et DAC Heed…)”

Helpful Report

Posted 1 week ago

“Got repairs/service carried out on a turntable. Appreciated the advice given and the work carried out. A friendly, helpful service. Will visit again when looking for audio equipment.”

Helpful Report

Posted 1 week ago

“I have been a customer of Audio Emotional for many years, probably since just after they opened. If I am looking to change or upgrade any parts of my system I wouldn't think about going to any other supplier. Audio Emotion has a extensive range of equipment and Gary and the team always offer excellent advice and very fair part exchange terms. Quite simply, I think Audio Emotional for is the best Hi Fi retailer in the UK”

Helpful Report

Posted 2 weeks ago

“First class service from the owner and his staff, great experience after a very poor experience from Sevenoaks SAV. Great selection of used and new vinyl I will return, highly recommended”

Helpful Report

Posted 2 weeks ago

“Great to deal with very helpful 1st class service delivered very quickly very well packaged”

Helpful Report

Posted 2 weeks ago

“I have nothing but praise for Audio Emotion. I've purchased several products recently and the service has been exemplary. I also appreciated the sound advice (sic) from Gary who has helped me realise the best results that I have ever had from my system without breaking the bank. I should add that delivery was extremely rapid and the facilitation of an upgrade which I decided to do was extremely simple. I'm very happy and will definitely use Audio Emotion again. Best Audio dealer I have ever encountered and that's in more than 40 years of being an audiophile both in the USA and the UK!”

Helpful Report

Posted 2 weeks ago

“Audio Emotion were really nice, I changed my mind about what DAP I wanted and I also knocked them down £50 with their price match, and they were still really nice. Next day delivery on top of that, If I want anything Audio I now know where to go. Thank You Audio Emotion!”

Helpful Report

Posted 2 weeks ago

“Very helpful customer service (Amy) in answering my queries and in sorting out postage of items - one from supplier direct and the other from Audio Emotion.”

Helpful Report

Posted 3 weeks ago

“Good trade in value and easy transaction . As always handled well with no issues .”

Helpful Report

Posted 3 weeks ago

“The Moondrop Aria 2 IEM is on sales for good price via this vendor, but the extra charge £10 for express delivery is quite high and not so express. In the we got issue with delayed delivery. The product itself is good.”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback. We're glad to hear you're pleased with the Moondrop Aria 2. We aim to offer competitive pricing alongside quick dispatch - your order was placed Sunday evening and collected by the courier on Monday for an estimated Tuesday delivery. Unfortunately, a delay outside our control pushed arrival to Wednesday morning, and we completely understand the frustration when waiting on an express order. I'll refund the additional cost for the express shipping upgrade. Thank you again for your order.

Posted 3 weeks ago

“As usual first class service from Stevie and Gordon.”

Helpful Report

Posted 3 weeks ago

Audio Emotion Ltd is rated 4.9 based on 1,337 reviews