Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,232 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and knowledgeable staff, a good range of equipment in stock (I was after a music streamer) at a great price. I wouldn't hesitate to buy from Audio Emotion again, or recommend them.”

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Posted 5 days ago

“Top class servicies”

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Posted 6 days ago

“Execlent service with fast delivery, well recommended ***”

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Posted 1 week ago

“I used Audio Emotion for the first time and can honestly say that they are excellent. I had an issue with the item I ordered, of my own making, I may add, and they quickly solved the problem. I will definitely be using them in the future mainly due to the great customer service but also because of the 'pay over extended terms' with PayPal. All in all an excellent company.”

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Posted 3 weeks ago

“Perfect service .. I was a pain the first time I made an order . It wasn't going to arrive before I left to travel for a month for work .. so I cancelled it .. the staff were super nice about it and I promised to reorder when I was back . So I did just that item arrived quickly well packaged and as I wasn't disappointed. Thank you so much I just wish the store was closer to home so I could visit in person . I will be back when I need anything else HIFI 💗”

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Posted 3 weeks ago

“Excellent response to communication and speedy delivery (ahead of schedule!). Chord Dave arrived safely and as described. 🙂”

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Posted 4 weeks ago

“Excellent service at a good price.... can ask for no more...”

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Posted 1 month ago

“Big thanks to Gary, all the staff at Audio Emotion, and especially Steven and Gordon at front of house. A great place to visit ( for me it's barely a 10 minute drive away ), one is never put under any pressure of a hard sell, etc. Great trade-in prices. Large selection of LPs. I have bought a fair amount from Audio Emotion and it's always friendly, professional service. Audio Emotion is Top-Class. The best audio dealer I've dealt with. See you soon.”

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Posted 1 month ago

“Excellent service. The product was received promptly within the timelines specified when ordering!”

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Posted 1 month ago

“Proves that it pays to visit a physical dealership. Great selection of equipment, demos and relevant advice. No pushing the most expensive options either. Ended up with nice DAC and suitable cabling.”

Audio Emotion Ltd 5 star review on 9th January 2026

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Posted 1 month ago

“Fantastic service ,great communication ,packaging and invoice Highly recommended Hopefully order again soon Thankyou”

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Posted 1 month ago

“Fantastic experience from first visit to shop to final purchase, no pressure to spend, just sound advice and allow you to listen to many different options with friendly advice, support & coffee 😀 will be back”

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Posted 1 month ago

“Product arrived promptly and well packaged. No problems, happy customer.”

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Posted 1 month ago

“Great seller, thanks!”

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Posted 1 month ago

“Highly recommend, great service, arrived next day.”

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Posted 1 month ago

“Ordered a pre owned REL TX5 and it's immaculate like new. Excellent price - excellent quick delivery. Would highly recommend. Was a little apprehensive about the TX5 thinking it might not be powerful enough. Its absolutely brilliant. Very easy to set up and sounds very dynamic.”

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Posted 1 month ago

“Fantastic service, indeed!”

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Posted 1 month ago

“I've dealt with Audio Emotion over the years and i've always found Gary and his staffs professionalism second to none. Clear communication always giving a fair trade in price , and in my experience the price remains what's quoted , the delivery of item purchased and item collected seamless”

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Posted 1 month ago

“Great people to deal with! This is the second time I’ve bought from them using their part exchange scheme on both occasions. There was a problem with the second purchase which was dealt with and put right within 24hours! Very attentive to customer requirements and great customer care. All handling costs were met by the dealer. My 1st choice dealer when looking to replace my equipment.”

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Posted 1 month ago

“Have purchased a few items from AE this year.Gary& his team have always given me great advice and been very helpful.The trade in option is great and very fair prices paid if kit is in good order.My impression is that AE want their customers to enjoy the best listening experience possible for their budget in the knowledge they will return again.Can't ask for anymore.”

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,232 reviews