Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,249 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“This was my first time buying from audio emotion and it was a great experience. I was constantly kept updated about progress of my order and when it was all in, they sent it via next day delivery. The parcel was very well packed and my LP records arrived in perfect condition. Thanks very much. I will happily use your shop again.”

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Posted 1 week ago

“All OK,Very Willing to Negotiate .Thank.”

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Posted 3 weeks ago

“Audio Emotion have been helpful in providing advise on any product enquiries I have had, and where necessary always replied promptly answering continued questions without bias, I would not hesitate in recommending them to anyone looking for both quality of service and product, you will not be disappointed.”

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Posted 3 weeks ago

“Kept me in the loop and was very helpful, would use again”

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Posted 3 weeks ago

“First time I have ordered from Audio Emotion and hopefully it won't be my last. Extremely pleased with the service. Had been waiting for the release of the new Luxsin X8 DAC/AMP and had email communications with AE a few weeks leading up to the release, patiently waiting, I emailed AE again the week I heard that units had begun to arrive at dealers in the UK. Audio Emotion were one of the first to have stock and I ordered on a Friday afternoon via their website. Checked out my order and received a shipping notification from DPD within an hour. I hadn't paid any extra for shipping so was expecting the order to arrive Monday. I was pleasently surprised when the goods arrived at my door the next morning (saturday) usually you'd pay at least £10 extra for this service. This made my weekend for sure and was excited to get down to listening with my headphones before the new week begun. Many thanks AE - great service.”

Audio Emotion Ltd 5 star review on 6th March 2026

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Posted 3 weeks ago

“Best seller I have ever met, fantastic service+++”

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Posted 3 weeks ago

“Having dealt with Gary and the AE team for quite a few years now, I've always had the best service and advice - answering all my, sometimes really nerdy, questions. Gary's hifi knowledge is second to none - and I've never felt any sales pressure. Highly recommended for new, pre-loved and part exchange deals.”

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Posted 3 weeks ago

“I have always been very pleased with dealing with Audio Emotion. I have purchased most of my equipment from them and they have delivered great service everytime. My recent purchase of Chord Signature speaker cables was another great buying experience. No issues at all and the item was delivered quickly. The Signature Xl sounds fantastic too. Many thanks.”

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Posted 3 weeks ago

“Amazing customer service 10/10! The Luxsin X8 is truly outstanding A*”

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Posted 3 weeks ago

“Dealt with Gary and Marion for years and have always had first class friendly service. Wouldn't think of going anywhere else.”

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Posted 3 weeks ago

“Staff replied very quickly to my stock inquiry. I placed my order and it arrived promptly the next day :-)”

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Posted 3 weeks ago

“Over the last couple of years I've bought three items from audio emotion never had any issues whatsoever. There was a slight delay on one item that wasn't down to their fault and they kept me in the loop of what was happening all of the time. I really have no complaints whatsoever thank you. Keep doing what you're doing.”

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Posted 3 weeks ago

“My first purchase with Audio Emotion, item arrived the next day well packed.”

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Posted 3 weeks ago

“Great prices and service. knowledgeable and helpfull staff.”

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Posted 3 weeks ago

“Great experience. Gary and the team were very pleasant and my new phono stage arrived very quickly.”

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Posted 3 weeks ago

“The Eversolo remote turned up on time and well packed. The price point was spot on. All good, no bad.”

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Posted 3 weeks ago

“Very friendly and helpful staff. Highly recommendef”

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Posted 3 weeks ago

“Friendly, helpful and knowledgeable staff, a good range of equipment in stock (I was after a music streamer) at a great price. I wouldn't hesitate to buy from Audio Emotion again, or recommend them.”

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Posted 1 month ago

“Top class servicies”

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Posted 1 month ago

“Execlent service with fast delivery, well recommended ***”

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,249 reviews