Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,321 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Very helpful customer service (Amy) in answering my queries and in sorting out postage of items - one from supplier direct and the other from Audio Emotion.”

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Posted 56 minutes ago

“Good trade in value and easy transaction . As always handled well with no issues .”

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Posted 3 hours ago

“The Moondrop Aria 2 IEM is on sales for good price via this vendor, but the extra charge £10 for express delivery is quite high and not so express. In the we got issue with delayed delivery. The product itself is good.”

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Posted 4 days ago

Thank you for the feedback. We're glad to hear you're pleased with the Moondrop Aria 2. We aim to offer competitive pricing alongside quick dispatch - your order was placed Sunday evening and collected by the courier on Monday for an estimated Tuesday delivery. Unfortunately, a delay outside our control pushed arrival to Wednesday morning, and we completely understand the frustration when waiting on an express order. I'll refund the additional cost for the express shipping upgrade. Thank you again for your order.

Posted 1 day ago

“As usual first class service from Stevie and Gordon.”

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Posted 6 days ago

“Dear Audio Emotion crew , I want to thank Gary , Marion and Sandy for there great support regarding my recent purchase of the 505. Especially Gary who supported me through the knowledge he has regarding analogue equipment. The nagotiations went smoothly as also the shipping issieus. Many thanks for everything you guys and I will certainly recomment Audio Emotions to my friends. I also want to thank mister George Polychronidis for the nice contact I could have with him regarding the 505. Best regards, Franz”

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Posted 1 week ago

“Ordered a pair of Spendor A1 speakers refurbished by manufacturer. They were delivered promptly and were in perfect as new condition. Excellent closed box design so work very well near to wall. Quality of vocals for daily radio 3 listening is superb - they benefit from quality amplification and Rel T zero subs. Exceptional value!”

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Posted 2 weeks ago

“Had a problem with my Eversolo unit. Contacted Audio Emotion for a solution and they came back very quickly. My unit was repaired and sent back to me in a short time and, I thought, at a very reasonable cost.”

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Posted 2 weeks ago

“Audio Emotion - I have always found that they have been extremely exemplary in there service. Gordon has been so very helpful with regards to ZMF headphones , leads , pads and filter mesh ,nothing is to much trouble, including loaning headphones for evaluation. It is so rare to find an establishment that provides this kind of service .”

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Posted 2 weeks ago

“Friendly and helpful with the trade in and purchase for the Gustard DAC. I've used these guys previously and will certainly do so again without hesitation. Highly recommend dealership.”

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Posted 2 weeks ago

“I have purchased items from Audio Emotion om a nunber of occasions the value if transactions has varied but what has been consistent is the very favourable pricing, prompt and professional servce and rapid delivery. Great choice, great prices, professional service one cannot ask for more.”

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Posted 2 weeks ago

“I am a long-term European mainland customer of Audio Emotion. During this period, I have experienced nothing but positve experiences. To start with, they have a very professional and attentive staff. The products I bought, were swiftly ordered and processed. Thank you very much.”

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Posted 2 weeks ago

“Very pleased with the service at audio emotion, thanks to gordon and marion for all their help, love the headphones, 5*”

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Posted 2 weeks ago

“We have always found Audio Emotion a pleasure to deal with. A fine retailer always ready to help. Hughie Day Emporiumhifi”

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Posted 2 weeks ago

“I've received excellent service each time I have ordered an item from them. Recommended!”

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Posted 2 weeks ago

“Very helpful liasing between the manufacturer and myself. I will certainly use again”

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Posted 2 weeks ago

“I find Auto Emotion's customer service outstanding. They offer competitive online prices but with the personal attention a small specialist retailer can give. Communction is exceptional and on a recent order they even ugpraded the delivery at no cost to myself so I received it in time for the weekend. They have been very obliging in customising orders to my own exact requirements (for example with terminations on Puritan cables). I won't hesitate to use them again in future.”

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Posted 2 weeks ago

“I purchased my eversolo DMP A6 a couple of years ago and recently purchased the DMP A8 gen2. Both times everything ran smoothly, delivered on time, was kept up to date. I would have no hesitation in purchasing from audioemotion again. Would recommend. Thanks”

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Posted 2 weeks ago

“I'm incredibly grateful for the constant communication, fast delivery, and discount. I'm very happy with everything. I'll only order from AudioEmotion.”

Audio Emotion Ltd 5 star review on 16th August 2026

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Posted 1 month ago

“Excellent service super condition used nad amplifier and delivery next day 👏.”

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Posted 1 month ago

“I wouldn't buy anywhere else , whrher it's Gary, Marion or Gordon nothing is too much of a problem, any minor issue that is worrying me is dealt with quickly and preffesionaly . I have total faith in the company and they will be my first port of call when I win the Euromillions!”

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Posted 2 months ago

Audio Emotion Ltd is rated 4.9 based on 1,321 reviews