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Audio Emotion Ltd Reviews

4.9 Rating 1,343 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,343 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

“Brilliant Prices and Brilliant Service! Seems to all come as standard at Audio Emotion.! I e-mailed Gary with a question about a pair of used Yamaha YH-5000 SE headphones that I subsequently bought and he came straight back with a reply. The phones were just as described and at a fantastic prices. I could not more throughly recommend Audio Emotion. I'm sure I will be buying more gear from them in the future. Paul Binswanger (A very happy Customer)”
Helpful Report
Posted 17 hours ago
“Excellent and efficient service. I purchased a Chord Company M6 power block, and the service was exceptional. I received my item as planned and will look to purchase additional items from the team at Audio Emotions in the future without hesitation.”
Helpful Report
Posted 1 day ago
“I was a bit worried when I first heard them then I turned the bass down. Suits classical sound more than heavy dance I think they would need a pair of subwoofers running along side for certain music up loud at the same time a don't know what they're like up loud cos in trying brake them in gently an I run a multi amp setup so rather than run the amp hard I just turn on another amp so overall I am very happy they suit my setup crystal clear sound thank you I would recommend these.”
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Posted 2 days ago
“Good price and delivery costs. Posted promptly. The microphone is good quality and great sound and headphone connectivity.”
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Posted 2 days ago
“First class service, very quick delivery Happy with purchase”
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Posted 3 days ago
“What an fantastic experience shopping with Audio emotion. Bought a used Arcam A25 for an absolute bargain price. The unit was "as new" condition. Fully boxed with all paperwork and accessories. Delivery arrived the very next day via DPD. The whole process was a joy. I was kept up to date via tracking emails throughout. I had never heard of this company before but I will definitely be using them again. I can't recommend them highly enough.”
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Posted 4 days ago
“Mine was a positive experience ordering from Audio Emotion. Good comms and a very well packaged Bluesound Node Icon for the best price I could find online.”
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Posted 6 days ago
“We just had another successful purchase from Audio Emotion..with prompt service and very clear information about our item.. Will be back again !!!”
Helpful Report
Posted 6 days ago
“An excellent store! They have items in stock that aren’t even available in their home country of Japan, the prices are as low as it gets, there’s an extra discount, and delivery is lightning-fast! Absolutely thrilled!”
Helpful Report
Posted 1 week ago
“Nothing but praise for Audio Emotion. Friendly, courteous helpful staff. My order was dealt with efficiently and promptly and I was kept updated throughout. Special thanks to Gordon.”
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Posted 1 week ago
“Great product, great price, instant delivery 100% cheers”
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Posted 1 week ago
“Excellent straight forward support and advice for Canadian customer.”
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Posted 1 week ago
“What a fantastic place and lovely staff. Great customer service and a totally relaxed experience. I made contact with Audio Emotion initially via email as it is a 6 hour round trip from my home. I was looking to listen to some ZMF headphones and as Audio Emotion are the only distributor in Scotland they were where I needed to be! Spoke to Gary over email and he was very helpful. Asked to let them know when I could make it down. A day opened up for me so dropped Gary and email and they would look out some headphones for me and would be looked after by Steve. Walking through the doors and you are entering a very clean and modern Aladdin's cave! Vinyls to browse, music playing, lots and lots of shiny things to look at. Probably looking like I was a child in a sweet shop, Steve came round the corner and greeted me by name without me even having to explain! Steve showed me into one of the large booth areas (there are several with lots of different audio setups). A counter top height shelf wrapped around 2 of the walls laid out with different amps, barstools to sit on and a comfy chair by the unshelved wall. Cool artwork and a cozy vibe in this booth. My eyes then settled on the row of ZMF headphones that had been setup ready for me to listen to! After a chat with Steve he left me to listen to the different headphones and was allowed to plug them into my own portable gear as well. Steve periodically passed by to make sure I was ok, even bringing out another headphone option for me to try. I spent 2 hours swapping and listening and swapping again until I made up my mind. Overall it was an incredibly worthwhile experience as no amount of reading online headphone reviews can take the place of physically listening to them. If you are after anything audio, I cannot recommend them highly enough. This should be a six star review!!!!”
Helpful Report
Posted 1 week ago
“Quick and efficient delivery, well priced, no complaints”
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Posted 2 weeks ago
“Absolute amazing company, always at the end of the phone or email for any advice and providing great options. I have made a couple of large purchases from them and couldn’t be happier.”
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Posted 2 weeks ago
“Merci à toute l’équipe de Audio Emotion, pour sa réactivité et son professionnalisme. J’ai commandé un superbe casque ZMF, qui ne se vend pas en France ; à un prix défiant toute concurrence. La commande a été honorée rapidement, malgré les procédures de livraison en Europe, nécessitant un dédouanement. J’ai découvert avec intérêt le site Audio Emotion, qui propose du matériel Hifi haut de gamme, à des prix imbattables pour certains modèles (cf. certains casques ZMF, ou ampli et DAC Heed…)”
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Posted 2 weeks ago
“Got repairs/service carried out on a turntable. Appreciated the advice given and the work carried out. A friendly, helpful service. Will visit again when looking for audio equipment.”
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Posted 2 weeks ago
“I have been a customer of Audio Emotional for many years, probably since just after they opened. If I am looking to change or upgrade any parts of my system I wouldn't think about going to any other supplier. Audio Emotion has a extensive range of equipment and Gary and the team always offer excellent advice and very fair part exchange terms. Quite simply, I think Audio Emotional for is the best Hi Fi retailer in the UK”
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Posted 2 weeks ago
“First class service from the owner and his staff, great experience after a very poor experience from Sevenoaks SAV. Great selection of used and new vinyl I will return, highly recommended”
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Posted 2 weeks ago
“Great to deal with very helpful 1st class service delivered very quickly very well packaged”
Helpful Report
Posted 3 weeks ago
Audio Emotion Ltd is rated 4.9 based on 1,343 reviews