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Audio Emotion Ltd Reviews

4.9 Rating 1,302 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,302 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

I wouldn't buy anywhere else , whrher it's Gary, Marion or Gordon nothing is too much of a problem, any minor issue that is worrying me is dealt with quickly and preffesionaly . I have total faith in the company and they will be my first port of call when I win the Euromillions!
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Posted 1 day ago
I’ve used Audio Emotion several times over the years and always had a great experience. I also sold my record collection through them and got a fair price. They are great to deal with and very informative with a fantastic range of products and service. Highly recommend them Bill.
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Posted 1 day ago
Friendly, knowledgeable and helpful staff. Good choice of equipment at good prices. Have bought from them twice, will likely buy from them again.
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Posted 2 days ago
Excellent service and price good communication and fast dispatch highly recommended
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Posted 2 days ago
Good range of products at reasonable prices
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Posted 2 days ago
First time using Audio Emotion & found the customer service communication excellent Many thanks
Audio Emotion Ltd 5 star review on 11th August 2026
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Posted 3 days ago
Have to commend audio emotion for employing a lovely knowledgeable lady who answers the phone immediately and not a frustrating Ai bot. However I would have liked a couple of emails communicating my orders progress other than the initial order and processing emails. Will most definitely use audio emotion in the future.
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Posted 3 days ago
Extremely friendly, efficient and knowledgeable service, highly recommended.
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Posted 3 days ago
Very Knowledgeable and easy to contact. Recieved a very quick and accurate response to my query . Overall very good company to deal with .
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Posted 3 days ago
Turntable arrived as promised and as advertised. Couldn’t ask for more: Greet service call round.!
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Posted 3 days ago
From initial email enquiry to final purchase Audio Emotion have been exemplary. Although my purchases have been small, Gary and team have provided a wonderful and caring service. My future custom is guaranteed.
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Posted 3 days ago
An absolute pleasure to deal with. Genuinely exceptional customer service-helpful, accommodating, and willing to go beyond your expectations to make the whole experience reassuring and enjoyable. It certainly leaves you feeling you made the right choice. I’d happily return for a future purchase. Highly recommended.
Audio Emotion Ltd 5 star review on 10th August 2026 Audio Emotion Ltd 5 star review on 10th August 2026
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Posted 3 days ago
After trying and failing to find a pair of dali opticon6 mk2 speakets i went to audio emotion .spike tp gordon and he secured a pair and they arrived 2 days later.thanks audio emotion will use again ,highly recommended.james.
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Posted 3 days ago
I was looking on line to see if anyone by chance had a Focal Arche amp/dac for sale as its now out of production. So luckily Audio Emotion had a used one available. So I ordered it and it arrived the next day! Very good service from them. It was in mint condition with all the kit and boxes from new. So really you would think it was new! It now pairs beautifully with my Focal Stellia headphones with a dedicated channel for them, hence why I wanted the Arche. Fantastic sound so thanks very much Audio Emotion . You scratched my itch!! Cheers Howard Platt another satisfied customer.
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Posted 3 days ago
Always had exemplarary service from Gary and Marion. 100% top rate. Never think of using any other dealer.
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Posted 3 days ago
Dealing with Gary was excellent in all matters.
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Posted 3 days ago
I have purchased a number of items from Audio Emotion. They have always been helpful and professional, alongside speedy service, I have to recommend them.
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Posted 3 days ago
audio emotion responded to my emails swiftly. im very pleased with my order.
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Posted 1 month ago
A good company. Dealt with my queries efficiently. All as described at a great price. Neil.
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Posted 1 month ago
Recently I bought a ZMF Bokeh Closed headphones, waiting time was resonable (they were waiting for a new shipment from USA) and it was worth to wait because headphones I got are upgraded with a new chassis. Also I found online a 10% off discount code which was a nice touch indeed. I highly recommend Audio Emotion!
Audio Emotion Ltd 5 star review on 18th June 2026
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Posted 1 month ago
Audio Emotion Ltd is rated 4.9 based on 1,302 reviews