Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,199 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ho acuistato settimana scorsa il vostro EAR PHONOBOX. Sono soddisfatto dell'acquisto e dei tempi di consegna rapidi. Purtroppo l'apparecchio non è stato consegnato nella scatola originale come previsto dall'annuncio; elemento importante per un apparecchio di questo prestigio e valore. Il pacco utilizzato non è assolutamente professionale.”

Helpful Report

Posted 3 weeks ago

Ciao Sergio, Thank you very much for your feedback here. We have looked into this, and can confirm that you are quite correct - the original box and packing was indeed listed on the advert, but when coming to process the order for shipping, the box used was a standard box - apologies for this not meeting your expectations, and we are taking steps to ensure we improve the accuracy regarding this part of our listings. With this in mind , and as a good will gesture we would like to offer you a £50 refund. We are here at your disposal and would be dleighted to assist you again in the future. Assuring you of our best attentions at all times. Un cordiale saluto, Team Audio Emotion Ltd

Posted 2 weeks ago

“The staff were helpful when I first phoned but the Moon Sound Stage product doesn’t seem to make any difference to the sound of my turntable”

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Posted 1 year ago

“First time purchase from Audio Emotion, the order for a stylus took much longer than expected for something that was labelled in stock. Some communication from ae would have been good relating to progress. It was a week before getting shipping notification from DPD, then it was 3 days before they received the item. The item was as described and we'll packed front transit.”

Helpful Report

Posted 2 years ago

“I did not expect the cable I bought at a deep discount to be brand new. But it was a section cut from a longer cable and the connection to the plugs (one of them being damaged) was messy and amateurish. To summarize, not a bad deal but...”

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Posted 3 years ago

Audio Emotion Ltd is rated 4.9 based on 1,199 reviews