Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,140 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I bought a Cayin N7 music player from Audio Emotion and Gary was very helpful with great communication. It was a perfect experience overall and wouldn't hesitate to recommend them. Thanks again Gary!”

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Posted 2 years ago

“This is the first time I have purchased something from Audio Emotion and can honestly say that I would be very happy to do so again in future. I received thoroughly professional service from the staff, primarily Josue who always kept me fully informed as to the progress of my order. Add to that the great product and everything arriving safely I could not be happier. I highly recommend that if you are looking for good quality audio equipment you should check out Audio Emotion as an option, you won't be disappointed with the service.”

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Posted 2 years ago

“GREAT SERVICE, QUICK DELIVERY AND KEPT ME INFORMED.”

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Posted 2 years ago

“Great service and super quick delivery. Thanks again. Highly recommended!”

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Posted 2 years ago

“Fast Delivery and well packaged. The only complaint is that a £20 cable costs £9.99 to deliver. More delivery options for small items would be an advantage.”

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Posted 2 years ago

Hi Mr Hall, delighted to hear that you have received your cable safe and sound - thanks also for your feedback on the shipping options, and indeed we have now added a lower cost Royal Mail option for this item. Thank you again for your order and enjoy your new cable. The Audio Emotion Team.

Posted 2 years ago

“I ordered some specialist cables from Audio Emotion which were not readily available. They were promptly supplied and the customer service was pleasant and well informed. I can highly recommend Audio Emotion.”

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Posted 2 years ago

“Ordered an Ortofon Blue stylus to upgrade from a red. After an initial concern that the delivery was late, they arranged one direct from the supplier which duly arrived.”

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Posted 2 years ago

“First time customer of Audio Emotion and happy to say they have been great - easy to talk to on the phone, prompt delivery, no issues whatsoever. Recommended!”

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Posted 2 years ago

“First time purchase from Audio Emotion, the order for a stylus took much longer than expected for something that was labelled in stock. Some communication from ae would have been good relating to progress. It was a week before getting shipping notification from DPD, then it was 3 days before they received the item. The item was as described and we'll packed front transit.”

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Posted 2 years ago

“Excellent service from Audio Emotion. Great communication with Gary Cargill who was extremely helpful - thank you! Audio Emotion now has me as a new overseas customer.”

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Posted 2 years ago

“Never any issues great company and people to deal with”

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Posted 2 years ago

“I have always found Audio Emotion very helpful,also obliging and friendly to deal with.”

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Posted 2 years ago

“Top service 👌 👏 👍”

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Posted 2 years ago

“Good to deal with on both sales and service - have dealt with my post sales issues without any difficulties. The last thing you need is a difficult dealer after the transaction has been completed.”

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Posted 2 years ago

“I have received top notch customer service and support from Audio Emotion, very quick response and delivery times, highly Recommended:- Alan Alberry”

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Posted 2 years ago

“I bought Sennheiser IE600 model headsets from here. All my questions before the order were answered in detail and I can say that they are very happy to help. It is a product sold in many online stores in the United Kingdom, but I preferred auido emotion with both customer reviews here and strict competitive prices. The product was very well packaged and I received it 1 day later. I also send my thanks and appreciation to dear Gary again here. (10% discount was defined for my next purchases on my post-sales invoice.) It was a shopping that I was satisfied with every detail.”

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Posted 2 years ago

“One of the best friendly dealers you will find in the HiFi world.”

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Posted 2 years ago

“Great advice, fantastic products and after sales help”

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Posted 2 years ago

“Great advice, fantastic products and after sales help”

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Posted 2 years ago

“Ordered amplifier at weekend and twelve days later it rolled up courtesy DPD courier, after having being imported from Austria. When I asked for a progress report got an email response in a few tens of minutes, followed up a bit later. So, Audio Emotion's team are good and responsive. The kit arrived safe and sound, and I soon had it all plugged in and running nicely.”

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Posted 2 years ago

Audio Emotion Ltd is rated 4.9 based on 1,140 reviews