Audio Emotion Ltd Reviews

4.94 Rating 443 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
Visit Website


01333 425999



Unit 2 Banbeath CourtBanbeath

Audio Emotion Ltd 5 star review on 27th March 2021
Petru A
Audio Emotion Ltd 5 star review on 22nd March 2021
Paul D
Audio Emotion Ltd 5 star review on 25th November 2020
Kuei-Hsin K
Audio Emotion Ltd 5 star review on 14th January 2020
Audio Emotion Ltd 5 star review on 10th October 2017
Keith N
Audio Emotion Ltd 5 star review on 20th September 2017
Robert H
Audio Emotion Ltd 5 star review on 19th September 2017
Phill R
Anonymous  // 01/01/2019
Brought pre-loved gear. Very helpful, informative and next day delivery. Will buy again.
Posted 1 day ago
Fantastic service from start to finish. Excellent communication from purchase to delivery. Fast delivery and a great product. In an age where you are unsurprised by poor quality service Audioemotion are a shining light of how it should be done. Keep up the great work!
Posted 1 day ago
Excellent service, both professional and polite. Very knowledgeable and I would recommend AE as a trusted business.
Posted 3 days ago
Excellent service, second to none.
Posted 4 days ago
I love the selection of products on offer, including in the Used section! This is my first actual purchase (I think). The experience was very good! & then receiving my purchase so quickly was the cherry & icing on a particularly delicious cake! :-)
Posted 4 days ago
Thank you for my speaker I love them every thing went very smoothly
Posted 4 days ago
Outstanding customer service.Thank you
Posted 1 week ago
Posted 1 week ago
Audioemotion went above and beyond for my purchase. Extremely helpful and courteous too. Other companies should take note. Would definitely buy from again....thank you
Posted 1 week ago
Always excellent - quick order processing, delivery and informative on hifi options. Never regret buying from AE
Posted 1 week ago
Excellent service, thank you !
Posted 2 weeks ago
I was looking to upgrade/overhaul an existing hifi separates system. I had spent a fair amount of time researching my new system but I wanted to get guidance and views from experts and that was why I reached out to Audio Emotion as well as aiming to support local businesses. I submitted my query via email and this was responded to by Gordon with a phone call where we talked through the setup I was considering which he was able to provide great additional insight and reassurance on. I trusted in his knowledge and sought out his view on other key components. Following this a quote was provided which I confirmed and I had the system the next day which was unbelievable. Fantastic service, great pricing and I now have a system which I am so happy with!
Posted 2 weeks ago
I was looking to replace one streamer with another. Audio Emotion offered a decent exchange price. Delivery to them of the new component was delayed, repeatedly, by Brexit but they kept me informed. They also allowed a two week “cooling off” for any reason as I had not been able to audition the new component (Limetree Bridge) due to Covid, which has turned out well.
Posted 2 weeks ago
I recently purchased 2 items from Audio Emotion, the second one over the telephone. The service was very good knowledgeable and friendly and the items arrive the following day. The only issue was that there was some delay in receiving the receipted invoice for the second item. I would however have no hesitation in purchasing from them in the future.
Posted 2 weeks ago
Thank you for the perfect job. I received the delivery and I believe that the emotion of listening to music will be even more pleasant ... Ludmil Milatchkov
Posted 3 weeks ago
Great service, nothings too much trouble. Gary is a very knowledgeable guy who knows the business inside out. Easy to part exchange and a fair price , beware of some hifi dealers who will give you a low price on your gear. Would certainly trade with them again .
Posted 3 weeks ago
Always happy to advise and help with a good range of audio and next day delivery
Posted 4 weeks ago
I am happy that Audio Emotion allowed me to get this product. Ordering in the UK is more expensive due to the import tax, but my local supplier cancelled my order after ONE day, mentioning an order lead time of 4 months. Audio Emotion delivered with an acceptable delay, though. Communication about order status can be improved a bit, but the tone was nice. Overall a very good experience, thank you.
Posted 4 weeks ago
Fantastic customer service and Gary's invaluable knowledge are the reasons why doing business with AE is pure pleasure. From amateur to audiophile, you will find what you are looking for, no matter what your budget is. Highly recommended shop.
Posted 1 month ago
Dear. Audio Emotion, thanks so much, for your time, care, and attention. I'm very pleased with my purchase from you. And how professionally everything was handled. That also includes the delivery. I will definitely be doing business with you again in the future. Thankfully yours! Mr.Lanier,
Posted 1 month ago
Audio Emotion Ltd is rated 4.94 based on 443 reviews