Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.95

5.0 Rating 964 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

5.0

Based on 964 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m sure they are great for high end hi-fi in store but I just wanted an essential accessory for an install - chose next day delivery as they made a big deal about it on their site - what they should have said was next day delivery after we’ve sorted out the order which in my case is a week and still no item. They did call after 4 days and advise that it would be another 4 days but it’s misleading at best. The fact they are asking for a review before the item has even shipped should tell you something about how organised they are. Needless to say turntable still isn’t installed.”

Helpful Report

Posted 4 years ago

Hello Mark and thank you for your review. Apologies for the delay you have experienced on this occasion. We aim to be able to fulfill and dispatch our orders as quickly as possible and as advertised. Unfortunately we experienced an unexpected issue with availability from the manufacturer. Prior to contacting you with an update about this we were working to communicate with them to find a solution. The manufacturer advised that they have stopped production of the item however we were successful in negotiating a one off piece to be produced for you. We see the item has now been delivered, please accept our apologies again for the inconvenience this has caused with your install.

Posted 4 years ago

“I'm a little disappointed, the cable came to me without its original packaging. for a cable purchased as new is not good. I'm a little disappointed, the cable came to me without its original packaging. for a cable purchased as new is not good.”

Helpful Report

Posted 4 years ago

Hi Cristian, Sorry to hear you are disappointed with your purchase from us. The packaging supplied is how we received the item from the manufacturer. If you send us an image of what you received we can forward it to the manufacturer for their feedback. Thanks, Steve

Posted 4 years ago

Audio Emotion Ltd is rated 5.0 based on 964 reviews