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Audio Emotion Ltd Reviews

4.9 Rating 1,183 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,183 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

I've dealt with Gary for years and always had excellent service. The latest item I purchased is great value for money, some Cardas speaker cable. I particularly like to get value for money on second hand gear and regularly check Audio Emotions used section. Another happy customer.
Helpful Report
Posted 1 day ago
I e-mailed the team with a question and had a response within the hour. i ordered the item in question and it was in stock. As i had ordered it before 1pm it arrived promptly the following day. A great company to do buy from. I would recommend to anyone.
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Posted 5 days ago
I bought my system (for vinyl and CD) from Audio Emotion some years ago and found both service and products excellent. I had a full day in their listening lounge playing familiar records and CDs to check the arranged set-up and it was great. They delivered everything in person and assisted with set-up in my home, and took away my part exchange system. The back up support has been good, too. My pre-amp recently gave up the ghost and the upgraded replacement has slotted in very nicely - and all conducted via email and postal delivery. All in all, a positive outfit, which I routinely tell others about should they be seeking a top notch audio experience.
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Posted 6 days ago
Great communication. Fast shipping Posh invoice!
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Posted 1 week ago
I will definitely recommended Audio motion and the team. Thank you .
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Posted 1 week ago
Hi, very pleased with the service. Item arrived promptly and item was as described (used item). Many thanks Ian.
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Posted 2 weeks ago
Excellent range and Well priced offerings. very efficient logistics have used on a number of occasions and always a very positive experience. Highly recommended.
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Posted 2 weeks ago
Prompt postage and easy purchase
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Posted 2 weeks ago
I contacted Audio Emotion because another leading online retailer had claimed they had stock of the item I wanted, but after placing an order and paying for it, I found they didn't. Audio Emotion explained they didn't currently have stock, but stock was in the country awaiting customs clearance. I placed my order and, long story short, Audio Emotion had received stock and expedited my order. I was and am delighted - just 2 days after speaking to them, I had my new amplifier/streamer. Faultless customer service.
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Posted 2 weeks ago
Another 5 star review from me .. I keep coming back to AE because of the support and advice I get. Thanks, Bob
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Posted 3 weeks ago
Best audio company I have dealt with by far ...super fast secure delivery...5 stars all the way guys ...thanks
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Posted 3 weeks ago
Perfect transaction as always and quick delivery. Thanks to all at Audio Emotion.
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Posted 3 weeks ago
Fast response and delivery, a wonderful service and an excellent product condition too Very hazard thanks!
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Posted 3 weeks ago
Another excellent transaction with Gary, Marion and their colleagues (Eversolo DMP-A8, superb btw). Very good service; fast response to emails and fast, secure shipping. AE have a vast range of really good equipment; highly recommended. Thanks Gary:)
Audio Emotion Ltd 5 star review on 17th August 2025
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Posted 4 weeks ago
Brilliant service from Gary and the team at Audio Emotion.
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Posted 1 month ago
Item received promptly and well packed in original packaging. Switched on and everything works well, am still getting to grips with the finer points of streaming via the LUXMAN app. A great addition to my set-up which will outlast me! The sound is all that I hoped for.
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Posted 1 month ago
I had purchased from Audio Emotion previously and found them prompt in dispatching my order. On another occasion I placed order for an IEM cable and was most impressed with their customer service. Thanks to Debs Boyd my order was swiftly processed and on it's way to me. I would not hesitate to recommend Audio Emotion.
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Posted 1 month ago
Excellent service from start to finish.
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Posted 1 month ago
As a modest customer of Audio Emotion my experience has been excelent.From placing order and receiving safely packed delivery. My problem with A.E exceent stock and service was having a local first class shop that was convienent for me. This shop has now closed down and A.E will now be my first point of call.
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Posted 1 month ago
Very responsive and extremely helpful. Highly recommended
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Posted 1 month ago
Audio Emotion Ltd is rated 4.9 based on 1,183 reviews