Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,327 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful liasing between the manufacturer and myself. I will certainly use again”

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Posted 4 weeks ago

“I find Auto Emotion's customer service outstanding. They offer competitive online prices but with the personal attention a small specialist retailer can give. Communction is exceptional and on a recent order they even ugpraded the delivery at no cost to myself so I received it in time for the weekend. They have been very obliging in customising orders to my own exact requirements (for example with terminations on Puritan cables). I won't hesitate to use them again in future.”

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Posted 4 weeks ago

“I purchased my eversolo DMP A6 a couple of years ago and recently purchased the DMP A8 gen2. Both times everything ran smoothly, delivered on time, was kept up to date. I would have no hesitation in purchasing from audioemotion again. Would recommend. Thanks”

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Posted 4 weeks ago

“I'm incredibly grateful for the constant communication, fast delivery, and discount. I'm very happy with everything. I'll only order from AudioEmotion.”

Audio Emotion Ltd 5 star review on 16th August 2026

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Posted 2 months ago

“Excellent service super condition used nad amplifier and delivery next day 👏.”

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Posted 2 months ago

“I wouldn't buy anywhere else , whrher it's Gary, Marion or Gordon nothing is too much of a problem, any minor issue that is worrying me is dealt with quickly and preffesionaly . I have total faith in the company and they will be my first port of call when I win the Euromillions!”

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Posted 2 months ago

“I’ve used Audio Emotion several times over the years and always had a great experience. I also sold my record collection through them and got a fair price. They are great to deal with and very informative with a fantastic range of products and service. Highly recommend them Bill.”

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Posted 2 months ago

“Friendly, knowledgeable and helpful staff. Good choice of equipment at good prices. Have bought from them twice, will likely buy from them again.”

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Posted 2 months ago

“Excellent service and price good communication and fast dispatch highly recommended”

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Posted 2 months ago

“Good range of products at reasonable prices”

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Posted 2 months ago

“First time using Audio Emotion & found the customer service communication excellent Many thanks”

Audio Emotion Ltd 5 star review on 11th August 2026

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Posted 2 months ago

“Have to commend audio emotion for employing a lovely knowledgeable lady who answers the phone immediately and not a frustrating Ai bot. However I would have liked a couple of emails communicating my orders progress other than the initial order and processing emails. Will most definitely use audio emotion in the future.”

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Posted 2 months ago

“Extremely friendly, efficient and knowledgeable service, highly recommended.”

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Posted 2 months ago

“Very Knowledgeable and easy to contact. Recieved a very quick and accurate response to my query . Overall very good company to deal with .”

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Posted 2 months ago

“Turntable arrived as promised and as advertised. Couldn’t ask for more: Greet service call round.!”

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Posted 2 months ago

“From initial email enquiry to final purchase Audio Emotion have been exemplary. Although my purchases have been small, Gary and team have provided a wonderful and caring service. My future custom is guaranteed.”

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Posted 2 months ago

“An absolute pleasure to deal with. Genuinely exceptional customer service-helpful, accommodating, and willing to go beyond your expectations to make the whole experience reassuring and enjoyable. It certainly leaves you feeling you made the right choice. I’d happily return for a future purchase. Highly recommended.”

Audio Emotion Ltd 5 star review on 10th August 2026

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Posted 2 months ago

“After trying and failing to find a pair of dali opticon6 mk2 speakets i went to audio emotion .spike tp gordon and he secured a pair and they arrived 2 days later.thanks audio emotion will use again ,highly recommended.james.”

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Posted 2 months ago

“I was looking on line to see if anyone by chance had a Focal Arche amp/dac for sale as its now out of production. So luckily Audio Emotion had a used one available. So I ordered it and it arrived the next day! Very good service from them. It was in mint condition with all the kit and boxes from new. So really you would think it was new! It now pairs beautifully with my Focal Stellia headphones with a dedicated channel for them, hence why I wanted the Arche. Fantastic sound so thanks very much Audio Emotion . You scratched my itch!! Cheers Howard Platt another satisfied customer.”

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Posted 2 months ago

“Always had exemplarary service from Gary and Marion. 100% top rate. Never think of using any other dealer.”

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Posted 2 months ago

Audio Emotion Ltd is rated 4.9 based on 1,327 reviews