Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is so rewarding to deal with a business that still understands what is meant by "customer service" I’ve had contact with Marion / Gary & Gordon, In Regards to my recent purchase of a Trigon Dialog that was not in stock & had to be built in the factory in Germany, But totally worth the wait & only because the Christmas & New Year period got in the way!!! Thank you so much AudioEmotion”

Audio Emotion Ltd 5 star review on 14th January 2020

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Posted 5 years ago

“The ordered equipment received in excellent condition, promt delivery and very friendly and professional service.”

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Posted 5 years ago

“This was my second purchase from Gordon at Audio Emotion:- 1. A Rothwell S.U.T. 2. Tannoy Arden’s On both occasions, Gordon took time to advise me as to what would work best with my existing equipment. He displayed terrific patience with me whilst I made a decision and placed an order, cancelled, then re-ordered again. I wouldn’t hesitate to recommend Gordon and Audio Emotion. Just be wary of the website as there is an abundance of equipment you just need to have. You’ll be like a kid in a candy shop.”

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Posted 5 years ago

“Excellent service, highly recommended”

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Posted 5 years ago

“It is a nice experience to deal with someone who is as passionate about audio as you are. AE certainly exceeds in quality of service and pre-loved audio. I am pleased with the purchase of the Naim Hicap sent reliably by courier from UK to Australia in original packaging including all accessories. I highly recommend this online store for international buyers of high quality audio.”

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Posted 5 years ago

“Very helpful high end hifi supplier. Excellent!”

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Posted 5 years ago

“As Always product and costumer service TOP of the TOP. Highly recommended Thanks Team and Merry Christmas”

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Posted 5 years ago

“Excellent, considered advice pre-decision to buy, allied to a very efficient despatch department. The equipment was exactly as had been described. A first class company.”

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Posted 5 years ago

“Brilliant communication regarding postal status from door to door. Really impressed with the cable as well. Top Mark's scored.....”

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Posted 5 years ago

“Top quality!”

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Posted 5 years ago

“Pleased with the purchase Excellent service with thanks Dave”

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Posted 5 years ago

“This is the first time I have used Audio Emotion in fact, I had never heard of them until by chance I saw an advertisement for something I was considering. When I emailed for a price I was advised by Gary that the power supply I was hoping to purchase was no longer available and they no longer had any stock. Gary made a suggestion for an alternative, a Keces P3 and I decided to take a punt. It was to be a great choice and I am super happy. The service Audio Emotion offer is second to none. They kept me informed by email at each stage of the order process and delivery was well within the timescale advised at the time of order. I have no hesitation highly recommending Audio Emotion and I look forward to dealing with them again. Well done Audio Emotion👍”

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Posted 5 years ago

“CD player sent to New Zealand was securely, and very well packed. Transit was efficient and it arrived in quick time.Could not have been better as a transaction.”

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Posted 5 years ago

“Good sound advice (no pun intended), and fast efficient service. Highly recommended!”

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Posted 5 years ago

“Excellent communication, fast shipping and perfect quality!”

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Posted 5 years ago

“The two Puritan mains cables I ordered weren't in stock, but were delivered anyhow in just a few days. Good service, communications and price - offset somewhat by £9.20 UK delivery charge, which appears to be on the high side for a small order.”

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Posted 5 years ago

“As always a pleasure doing business with Audio Emotion. Good advice and prompt efficient service at a good price.”

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Posted 5 years ago

“Excellent service knowledgeable staff Great Part Exchange available Well pleased with my Quad Vena 11 integrated amplifier John L Whitaker”

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Posted 5 years ago

“I had an old turntable which had been stored (not very carefully) for years and I was not able to get it to work properly when I tried to revive it. Gordon's patience and experience meant he managed to bring it back to life and I am delighted with the results. I found all of the staff I dealt with friendly and helpful and the cost was very reasonable. When I come to upgrade any components in future, Audio Emotion will be my first port of call.”

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Posted 5 years ago

“Great service, very friendly staff and I’m already looking to my next purchase.”

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Posted 5 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews