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Audio Emotion Ltd Reviews

4.9 Rating 1,226 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Item arrived in nearly mint condition and at very fair price. Gary and all the staff were very helpful for a pleasant transaction
Helpful Report
Posted 5 years ago
Simply the best......better than all the res🎵🎶🎵
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Posted 5 years ago
All dealings with Audio Emotion have been of the highest quality. Advice has been always helpful and attitude gets the balance between professionalism and friendliness just right. Patience is another of their virtues (especially Gary!) And each sale ends with a terrific product.
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Posted 5 years ago
Superb advice from Gary and reasonable PX. Well pleased.
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Posted 5 years ago
Item was as described. Good condition and worked perfectly. Delivery was fast.
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Posted 5 years ago
Outstanding in every way. Our first choice for audio equipment.
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Posted 5 years ago
Excellent item descryption and great customer service experience.
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Posted 5 years ago
I don't need or want to shop anywhere else! fantastic choice,Gary knows his stuff.Excellent,Rog
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Posted 5 years ago
Reliable and always available.
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Posted 5 years ago
High quality product and excellent packaging.
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Posted 5 years ago
I was very pleased with the advice given and have found the service to be both friendly and efficient. I originally enquired after a used pre-amplifier but it had been sold and was offered a new version of the same pre-amplifier at a very good price so I added the matching power amplifier, also at a good price. I can highly recommend this firm.
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Posted 5 years ago
I spoke with Gordon for advice on a new phono stage. Gordon recommended the Trigon Vanguard III. This proved to be excellent advice and the Trigon Vanguard III has transformed my sound. Could not recommend Audio Emotion, and the Trigon Vanguard III, more highly.
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Posted 5 years ago
This is the first time I have dealt with AE and it won't be the last! Excellent help and the product was as described. Part exchange was fair and delivery/collection was a breeze. Well done Gary, Marion and the rest of the team. Keep it up!
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Posted 5 years ago
As I live in Spain it is absolutely necessary when dealing with Hi Fi equipment that is usually on the costly side to have a company / persons that are completely trustworthy, this from my perspective is Audio Emotion. I have had only one transaction with the owner of Audio Emotion and the service shown to me was simply superb.
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Posted 5 years ago
great shopping experience
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Posted 5 years ago
Always a pleasure dealing with Gary, Marion and the rest of the team at Audio Emotion. Always very good advice and after sales service second to none. Hopefully will be using them for my future hi-fi audio requirements.
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Posted 5 years ago
Very good customer service. The recommended cartridge resolved all the issues I was experiencing with the current system set up. Recommended on the knowledge and experience Audio Emotion offer to customers.
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Posted 5 years ago
Loses one star this time due to lack of communication, not being able to phone due to a bad chest infection I emailed for a stock check & when I received a confirmation email I followed the link & ordered a record cleaning machine. I received an "order status update" email just saying that my order was being processed then nothing more. Three days later I emailed for an update & received a reply stating that the item was coming direct from the distributor & would be delivered by the end of the week, I feel that this information should have been provided as follow a follow up from the "order status update". The cleaner did arrive later that day. Perhapse I should have waited & telephoned.
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Posted 5 years ago
I can’t praise Gary and the team too much, excellence in service, sets the standard for all others to aspire to.
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Posted 5 years ago
Audio Emotion gets some of the rarest products, and Gary is extremely helpful. Will definitely order again.
Helpful Report
Posted 5 years ago
Audio Emotion Ltd is rated 4.9 based on 1,226 reviews