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Audio Emotion Ltd Reviews

4.9 Rating 1,141 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

My first purchase from A.E. was not as I wanted after a trial period. After discussion with the staff we reached an amical exchange and I was very satisfied, Since then several purchases have all worked well from a technical and commercial position. I view A.E.site once a week just to be tempted. I would not have any problem ordering from A.E. in the future.
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Posted 5 years ago
The guys are very knowledgeable and helpful, they have hifi for all budgets.
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Posted 5 years ago
Flexible and reliable team, who agreed to go through complicated logistics in order to avoid huge shipping price for heavy loudspeakers. Moreover, the loudspeakers seem like new, as described.
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Posted 5 years ago
Gordon has again gone out of his way to provide me with an excellent equipment upgrade .Since "discovering" Audio Emotion I have upgraded my speakers , tuner and amplifiers. I have received outstanding service and advice each time, and my hifi just sounds better and better .
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Posted 5 years ago
Always like Audio Emotion have bought from them before speakers etc you can always guarantee you will get good service and knowledgeable help in fact if they would open a branch in Kings Lynn would be a regular visitor
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Posted 5 years ago
Great service and very faiir trade in allowances. A pleasure to do business with you again. Many thanks to Gary and the team from a very happy customer.
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Posted 5 years ago
Excellent seller. Item delivered quickly, in excellent condition as described.
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Posted 5 years ago
Items delivered on time in great condition and working fine. Also well packaged for the delivery journey.
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Posted 5 years ago
Excellent seller and absolutely recommended for buyers who value honesty and service. This has been especially important for me, since I acquired used speakers from Spain through its website and logically in those cases the buyer depends on the reliability and confidence in the product description. Well, it could not have been a better experience. If the price was already attractive the result has been to receive the speakers in record time and, most importantly, they were described as new and it is really difficult to appreciate that they have been used: they are as premiere. They only came without the carpet piercing spikes, which I guess they didn't have. For me, any buyer from outside the UK has in this company a great professional with whom you can rest assured about your transaction. My congratulations for your service and excuse my English.
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Posted 5 years ago
Upgrading an audio chain the right way could be tricky nowadays... Tons of online reviews, youtube videos... "Trial and error" approach and huge mess and confusion. Also not all products can be found easily... Then... I've discovered AE. Great expertise and communication, also precise and meaningful descriptions. A wonderful buying experience and now I can enjoy a sweet sounding product. Highly recommended seller!
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Posted 5 years ago
Superb service once again. Look no further for your future HI-FI dealer.
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Posted 5 years ago
Excellent Service by all staff at Audio Emotion on my recent purchase of my Klipsch Soundbar. Will certainly be back for more Audio from this excellent company.
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Posted 5 years ago
Purchased a pair or preowned Mission speakers recently and, as I live locally, they were delivered to my home by Gordon who was very helpful and courteous. I needed new speaker cables and he made them up to the required length for me - nothing was too much trouble. I would recommend Audio Emotion very highly - these guys are prepared to go the extra mile for their customers!
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Posted 5 years ago
I recently purchased a pair of Tannoy Ardens from Audio Emotion. Tannoy are hard to come by in the US, and I expected the process of ordering, online and overseas cumbersome. Gary and Marion helped make the transaction a smooth one. And they performed with absolute professionalism. I highly recommend audio emotion to any audiophile regardless of geographic location.
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Posted 5 years ago
Delighted that you were pleased with the Pre-Owned Ardens, we supplied, we do pride ourselves on the condition of our used products, and always try to make the process as simple as possible.
Posted 5 years ago
Very helpful and friendly advice. Good price and fast delivery. Product is high quality and has ehanced my system.
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Posted 5 years ago
Superfast shipment ,great packaging,perfect!!!!!!
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Posted 5 years ago
Bought an Auralic Aries Mini. Response to stock check was very quick. Item was ordered on Thursday and delivered early the next day. Audio Emotion kept me informed fully during the ordering/delivery process. Customer service was faultless. Auralic Mini also is a very clever and brilliantly sounding item of kit.
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Posted 5 years ago
Awesome place, great service and support, fantastic staff, huge inventory of new and pre-owned kit, a nice place to be! Check it out if you would like to get back into the old school/new school high end stereo component way of listening.... Make your ears happy! 👍 Lots of reasonably priced pre-owned options to allow you to ease back into the listening game without breaking the bank!
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Posted 5 years ago
Item received securely packaged, only disappointment was the cost of postage. Charged for next day delivery via DPD Courier company over £9 pounds but item not even delivered within 2 days, I have purchased similar items from other retailers and not been charged anything.
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Posted 5 years ago
First time customer of Audio Emotion but won't be my last and i have to say that the speakers i bought were as described in excellent condition and sent in double quick time.very very happy customer thank you Audio Emotion
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Posted 5 years ago
Audio Emotion Ltd is rated 4.9 based on 1,141 reviews