I was looking to upgrade/overhaul an existing hifi separates system. I had spent a fair amount of time researching my new system but I wanted to get guidance and views from experts and that was why I reached out to Audio Emotion as well as aiming to support local businesses. I submitted my query via email and this was responded to by Gordon with a phone call where we talked through the setup I was considering which he was able to provide great additional insight and reassurance on. I trusted in his knowledge and sought out his view on other key components. Following this a quote was provided which I confirmed and I had the system the next day which was unbelievable. Fantastic service, great pricing and I now have a system which I am so happy with!