Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,226 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a pair of pre-owned loudspeakers from Audio Emotion in October 2020. AE were very responsive on the telephone but a bit tardy about replying to emails and sending parcel tracking details (again, expect via email). They had a problem with a delivery partner not collecting when expected, but their backup courier collected the next day and got the speakers to me the next weekday (a Monday); and, once they arrived, well packed and complete, the speakers were great! Very pleased with my purchase in the end :-). I'd be happy to buy from again (new or pre-owned), especially if they can get their act together regarding sending out tracking details!”

Helpful Report

Posted 5 years ago

“Great Service Thanks”

Helpful Report

Posted 5 years ago

“Excellents emballage et délai ; ces câbles secteur améliorent l'écoute (et c'est net...)”

Helpful Report

Posted 5 years ago

“Knowledgeable (and very nice) people who take customer service and satisfaction very seriously.”

Helpful Report

Posted 5 years ago

“I didn't find Creek sequel mk4 from any Finnish dealers, thankfully you had, and I ordered in timely fashion before the taxes because of the Brexit. Fast shipping, working product and all, thanks!”

Helpful Report

Posted 5 years ago

“Great experience with the Audio Emotion team from start to finish. Most excellent communications, kept informed throughout the whole process, special mention to Marion here. Highly recommended Hifi dealers, I will definitely purchase from again when the opportunity arises. Thank you Gary, Gordon and Marion!!!”

Helpful Report

Posted 5 years ago

“I immediately felt the specialist serious and responding very kindly to each question, even if there were many. Very attentive to customer expectations. Reasonable price. Safe shipping. Thanks Mr Cargill !”

Helpful Report

Posted 5 years ago

“The best service & prices - strongly recommend”

Helpful Report

Posted 5 years ago

“It’s been a while since I made a substantial purchase from Audio Emotion but it’s good to know they take the smaller orders just as seriously and execute them with the same customer care and efficiency. Thanks Marion.”

Helpful Report

Posted 5 years ago

“I have only dealt with Audio Emotion on one occasion and they were at all times informative and easy to do business with. The delivery of some cables was quick and efficient. Recommended.”

Helpful Report

Posted 5 years ago

“Well thank you again Audio Emotion as I have bought all my equipment from yourselves & just upgraded my speaker cables from the already excellent Chord signature reference to the now absolutely superb Hi Diamond 7 which has really opened up the midrange superbly & as for that added octave of bass which I would not of thought possible? But my Triangle Magellan Duetto’s have really come alive with extra bass brilliant!! These cables are massive value for money! Thanks! Ray Morris.”

Helpful Report

Posted 5 years ago

“Pleasure to deal with. Fast delivery & product as described.”

Helpful Report

Posted 5 years ago

“Reliable dealer, very satisfactory transaction to Germany and very good remote control! A small criticism: The shipping costs for such a small shipment are a little too high in my opinion!”

Helpful Report

Posted 5 years ago

“Great service from order to delivery”

Helpful Report

Posted 5 years ago

“Excellent customer service and very informative”

Helpful Report

Posted 5 years ago

“Everything has been perfect and communication has been close and friendly, a pleasure!”

Helpful Report

Posted 5 years ago

“Buying hi fi can be a confusing and exhausting business. All I want is someone than can recognise my wants and budget, and if something is flawed with the product, provide a solution. Audio Emotion provides it all and more. No need to go anywhere else for your hi fi heaven. Highly recommended.”

Helpful Report

Posted 5 years ago

“usual high standards - excellent customer service, delivery as promised, queries answered promptly.”

Helpful Report

Posted 5 years ago

“I was most impressed with Audio Emotion's commitment to quality customer service. All my correspondence with Gary was dealt with quickly, professionally and sympathetically even when I ultimately decided not to buy right now. Audio Emotion has set the standard to which other online dealers can only aspire. I'd certainly have no hesitation in making them my first choice next time.”

Helpful Report

Posted 5 years ago

“Fantastic service & fantastic advice, as always”

Helpful Report

Posted 5 years ago

Audio Emotion Ltd is rated 4.9 based on 1,226 reviews