Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,167 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“I bought an Eversolo DMP-A6 Streamer/DAC/Server etc.., which is like gold dust and difficult to source, however as soon as stock arrived, one was dispatched the next day, excellent service and the Streamer is a revelation.”

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Posted 2 years ago

“I was finding it hard to get an Eversolo DMP-A6 on a first or second run. And them came across Audio Emotion! They had both the standard and Mayer Edition little more expensive than advertised. I still order one, a couple of days later someone From Audio Emotion called to say there had been a mistake in the initial advertised price the extra was due to an additional warrantee! Which I decided to go with. They told me the delivery was delayed by a day but I would get it by Tues 23 good to there word it arrived I am very happy with it and appreciate the excellent customer they provided”

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Posted 2 years ago

“Fast service. Good contact. Highly recommend . Thanks”

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Posted 2 years ago

“It is always a pleasure to deal with you guys, and you are always very helpful!”

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Posted 2 years ago

“Always an excellent experience whether buying or seeking to buy anything. Once a purchase is made after the usual good advice everything is posted out quickly and efficiently ( usually the next day)”

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Posted 2 years ago

“I'd never dealt with Audio Emotion before and was slightly reticent, as I was doing a part exchange for an expensive phono amp, but their communication was top class, as was the deal I got for the PX. The fact I placed the order at 14:30 and the goods arrived next day at 11:00 was very impressive, the items for PX being picked up on delivery of the new kit. No fuss and no messing about with inificient couriers was an added bonus. I will definitely be using the company again.”

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Posted 2 years ago

“Fast efficient service. They delayed my purchase in order for them to forward the newer model of Degritter II RCM. Thanks guys, fab service.”

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Posted 2 years ago

“I bought a Cayin N7 music player from Audio Emotion and Gary was very helpful with great communication. It was a perfect experience overall and wouldn't hesitate to recommend them. Thanks again Gary!”

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Posted 2 years ago

“This is the first time I have purchased something from Audio Emotion and can honestly say that I would be very happy to do so again in future. I received thoroughly professional service from the staff, primarily Josue who always kept me fully informed as to the progress of my order. Add to that the great product and everything arriving safely I could not be happier. I highly recommend that if you are looking for good quality audio equipment you should check out Audio Emotion as an option, you won't be disappointed with the service.”

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Posted 2 years ago

“GREAT SERVICE, QUICK DELIVERY AND KEPT ME INFORMED.”

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Posted 2 years ago

“Great service and super quick delivery. Thanks again. Highly recommended!”

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Posted 2 years ago

“Fast Delivery and well packaged. The only complaint is that a £20 cable costs £9.99 to deliver. More delivery options for small items would be an advantage.”

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Posted 2 years ago

Hi Mr Hall, delighted to hear that you have received your cable safe and sound - thanks also for your feedback on the shipping options, and indeed we have now added a lower cost Royal Mail option for this item. Thank you again for your order and enjoy your new cable. The Audio Emotion Team.

Posted 2 years ago

“I ordered some specialist cables from Audio Emotion which were not readily available. They were promptly supplied and the customer service was pleasant and well informed. I can highly recommend Audio Emotion.”

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Posted 2 years ago

“Ordered an Ortofon Blue stylus to upgrade from a red. After an initial concern that the delivery was late, they arranged one direct from the supplier which duly arrived.”

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Posted 2 years ago

“First time customer of Audio Emotion and happy to say they have been great - easy to talk to on the phone, prompt delivery, no issues whatsoever. Recommended!”

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Posted 2 years ago

“First time purchase from Audio Emotion, the order for a stylus took much longer than expected for something that was labelled in stock. Some communication from ae would have been good relating to progress. It was a week before getting shipping notification from DPD, then it was 3 days before they received the item. The item was as described and we'll packed front transit.”

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Posted 2 years ago

“Excellent service from Audio Emotion. Great communication with Gary Cargill who was extremely helpful - thank you! Audio Emotion now has me as a new overseas customer.”

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Posted 2 years ago

“Never any issues great company and people to deal with”

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Posted 2 years ago

“I have always found Audio Emotion very helpful,also obliging and friendly to deal with.”

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Posted 2 years ago

“Top service 👌 👏 👍”

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Posted 2 years ago

Audio Emotion Ltd is rated 4.9 based on 1,167 reviews