Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,232 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good comms and and easy and quick transaction”

Helpful Report

Posted 2 years ago

“Easy online ordering and fantastic free next day shipping I was kept informed every step of the way”

Helpful Report

Posted 2 years ago

“A pleasure to deal with. A first class, no fuss service combined with solid advice.”

Helpful Report

Posted 2 years ago

“Great prompt service Highly recommend”

Helpful Report

Posted 2 years ago

“I just wanted to state that this has to be the best ONLINE buying experience I have ever had. I was researching to trade in my existing Digital to Analogue converter (DAC) and purchase an "Eversolo DMP-A6", a google search took me to the Audioemotion website. I was sceptical at first as I had never come across this site before but decided to take the plunge. A plunge taken with no regrets, Gary@AE was brilliant and super efficient with his responses to email queries. The new equipment was delivered and the trade in collected the same day as well. Thanks for a great experience.”

Helpful Report

Posted 2 years ago

“Great service, lovely people, I’m not sure they could’ve been more helpful if they tried.”

Helpful Report

Posted 2 years ago

“Best prices and very gentle stuff.”

Helpful Report

Posted 2 years ago

“Excellent service. The streamer I ordered arrived the next day by DPD. I left a message regarding a query I had about the item and they phoned me back within 10 minutes with the answer. Very pleased.”

Helpful Report

Posted 2 years ago

“One of the dealers (Gary?) spent a non trivial amount of time on the phone with me discussing the component I was considering, and confirmed I could send it back if I listened and didn't like it. Not sure all the info was accurate (nowhere does the marketing blurb mention temperature controlled components ... but, well, *maybe*). No problem. I called to order and they suggested I order online as it's faster and they'd keep an eye out for the order. A couple of minutes later the order was in. This was a couple of hours before their 1pm deadline for next day delivery. Excitement mounted. But no email about delivery "today" so I called (around 9:30am on delivery day) only to be told my unit hadn't been sent due to "staff shortages" and "the DPD courier arrived earlier than usual". I can't help but be suspicious they simply forgot. I'd rather be told the truth (people make mistakes after all) than what sounds like a half arsed lie. Anyway the unit arrived a day later than expected and it sounds great so it's a small fly in the ointment of my experience...”

Helpful Report

Posted 2 years ago

“Delighted with the support and the ease of return of a faulty product (no fault of AE) and replacing the item with alternatives (my choice to replace, rather than request a refund). Both Marion & Gary have been helpful at all times and I'm sure that I'll be returning to AE just as soon as I can convince my wife that our system is now unbalanced and that we 'need' to upgrade our speakers.”

Helpful Report

Posted 2 years ago

“Fantastic service! My order was handled efficiently. Gary and Marion were brilliant and handled every question I asked. Very happy customer here.”

Helpful Report

Posted 2 years ago

“Really good experience dealing with these guys for the first time buying Matrix streamer knowledgable professional and trustworthy”

Helpful Report

Posted 2 years ago

“Excellent service. After checking availability I ordered online and my order was immediately confirmed. Delivered nest day by a reputable courier ( I will not purchase from Companies that use another well known courier ) I only buy from specialists in whatever equipment I am seeking. This Co meets all of my expectations”

Helpful Report

Posted 2 years ago

“Ordered an Eversolo DMP-A6 Master Edition based on a YouTube reviewer who purchased the same from Audio Emotion Ltd. Never heard of the company before, but took a chance based on that fact & glad I did. Item arrived in 2 days and fantastic as expected. 100% recommended company 👌”

Helpful Report

Posted 2 years ago

“Excellent service ordered one day item delivered the next day.”

Helpful Report

Posted 2 years ago

“Purchased a eversolo dmp a6, very easy transaction, kept up to date with arrival and delivery times. Would recommend”

Helpful Report

Posted 2 years ago

“great service. great guys.easy to chat with.will be back in future.”

Helpful Report

Posted 2 years ago

“Really lovely people to deal with…plenty of product knowledge and plenty of products to choose from…highly recommended”

Audio Emotion Ltd 5 star review on 4th July 2023

Helpful Report

Posted 2 years ago

“Excellent service. Pre-ordered a DMP-A6 and took delivery sooner than I expected.”

Helpful Report

Posted 2 years ago

“The only outlet I could find for the new Eversolo streamer. Placed a pre-order and audio emotion kept me up to date on delivery. Also very responsive to my query after sales. Very impressed with this company and I would thoroughly endorse”

Helpful Report

Posted 2 years ago

Audio Emotion Ltd is rated 4.9 based on 1,232 reviews