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Audio Emotion Ltd Reviews

4.9 Rating 1,218 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,218 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

GREAT SERVICE, QUICK DELIVERY AND KEPT ME INFORMED.
Helpful Report
Posted 2 years ago
Great service and super quick delivery. Thanks again. Highly recommended!
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Posted 2 years ago
Fast Delivery and well packaged. The only complaint is that a £20 cable costs £9.99 to deliver. More delivery options for small items would be an advantage.
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Posted 2 years ago
Hi Mr Hall, delighted to hear that you have received your cable safe and sound - thanks also for your feedback on the shipping options, and indeed we have now added a lower cost Royal Mail option for this item. Thank you again for your order and enjoy your new cable. The Audio Emotion Team.
Posted 2 years ago
I ordered some specialist cables from Audio Emotion which were not readily available. They were promptly supplied and the customer service was pleasant and well informed. I can highly recommend Audio Emotion.
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Posted 2 years ago
Ordered an Ortofon Blue stylus to upgrade from a red. After an initial concern that the delivery was late, they arranged one direct from the supplier which duly arrived.
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Posted 2 years ago
First time customer of Audio Emotion and happy to say they have been great - easy to talk to on the phone, prompt delivery, no issues whatsoever. Recommended!
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Posted 2 years ago
First time purchase from Audio Emotion, the order for a stylus took much longer than expected for something that was labelled in stock. Some communication from ae would have been good relating to progress. It was a week before getting shipping notification from DPD, then it was 3 days before they received the item. The item was as described and we'll packed front transit.
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Posted 2 years ago
Excellent service from Audio Emotion. Great communication with Gary Cargill who was extremely helpful - thank you! Audio Emotion now has me as a new overseas customer.
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Posted 2 years ago
Never any issues great company and people to deal with
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Posted 2 years ago
I have always found Audio Emotion very helpful,also obliging and friendly to deal with.
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Posted 2 years ago
Top service 👌 👏 👍
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Posted 2 years ago
Good to deal with on both sales and service - have dealt with my post sales issues without any difficulties. The last thing you need is a difficult dealer after the transaction has been completed.
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Posted 2 years ago
I have received top notch customer service and support from Audio Emotion, very quick response and delivery times, highly Recommended:- Alan Alberry
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Posted 2 years ago
I bought Sennheiser IE600 model headsets from here. All my questions before the order were answered in detail and I can say that they are very happy to help. It is a product sold in many online stores in the United Kingdom, but I preferred auido emotion with both customer reviews here and strict competitive prices. The product was very well packaged and I received it 1 day later. I also send my thanks and appreciation to dear Gary again here. (10% discount was defined for my next purchases on my post-sales invoice.) It was a shopping that I was satisfied with every detail.
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Posted 2 years ago
One of the best friendly dealers you will find in the HiFi world.
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Posted 2 years ago
Great advice, fantastic products and after sales help
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Posted 2 years ago
Great advice, fantastic products and after sales help
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Posted 2 years ago
Ordered amplifier at weekend and twelve days later it rolled up courtesy DPD courier, after having being imported from Austria. When I asked for a progress report got an email response in a few tens of minutes, followed up a bit later. So, Audio Emotion's team are good and responsive. The kit arrived safe and sound, and I soon had it all plugged in and running nicely.
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Posted 2 years ago
Excellent service from Audio Emotion with next day delivery. Highly recommended and will use the again
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Posted 2 years ago
I've been using Audio Emotion for the past few years and have always received superb customer service and very good guidance in product selection. I wouldn't hesitate to recommend them to anyone looking for top notch audio gear.
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Posted 2 years ago
Audio Emotion Ltd is rated 4.9 based on 1,218 reviews