Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.51

4.5 Rating 4,601 Reviews

90 %

of reviewers recommend Attitude Clothing

4.5

Based on 4,601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 15th July 2025

Attitude Clothing 5 star review on 19th March 2025

Vladyslav Linnik

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order Reference: 390422 - I never received this order - Royal Mail notified me that the parcel had been sent back to you. I did contact Customer service on 7 October to ask for a refund or for the parcel to be re-sent to a different address (I am moving house tomorrow) and I received no reply.”

Helpful Report

Posted 1 year ago

“Second time I've been asked to review my order, but still haven't recieved it.”

Helpful Report

Posted 1 year ago

“Super poor service. Item was never delivered and they wanted me to walk around neighbourhood looking. That was their only solution, no refund, no replacement”

Helpful Report

Posted 1 year ago

“Not particularly impressed. Refunds take an age to process and lots of deductions for postage etc. Will not use again.”

Helpful Report

Posted 1 year ago

“The product wasn’t great, so I sent it back and I still haven’t got my refund 2 weeks later. No one has emailed me back about it either after I chased”

Helpful Report

Posted 1 year ago

“This is the 2nd time over ordered a sale pair of demonias and it’s been cancelled days later due to saying the item is out of stock but it’s now back to full price on the website? Why put demonias in the sale if you aren’t gonna actual sell them? Never ordering from this company again”

Helpful Report

Posted 1 year ago

“One item arrived unfinished ( partner has had to fix it) and two more broke since .... Good times lol”

Helpful Report

Posted 2 years ago

“Loved the look of two pairs of platform boots. Sadly just tottering around the house they were killing my feet. I bought a couple of different inner soles but still impossible to wear. Spent £259.49 on boots I cannot wear and now over 30 day return, gutted. Order reference 379519, any chance of a late return or credit note?”

Helpful Report

Posted 2 years ago

“Product doesn’t work! I contacted you to send it back and you don’t get returns!!!!! Also the package took 8 days to arrive and when I called after 3 days, you told me it was arriving that day. I will never shop with you again.”

Helpful Report

Posted 2 years ago

Whilst we welcome returns on nearly all products that we sell, however this does exclude most cosmetics including hair dye. This policy is very clearly outlined during the order process. We also note that your order was despatched 2 working days after receipt, well within the stated time for the standard shipping service you chose. If orders are needed quickly we offer several faster options that ensure a quicker delivery.

Posted 2 years ago

“I tried to contact their customer service team three times with no response. My product arrived damaged and I can't get hold of anyone to know if I need to send it back as it says on their website they don't take returns of tights.”

Helpful Report

Posted 2 years ago

“Do not buy from this company worst service ever returned my item weeks ago still waiting for the refund after sending emails they ask me to do a review just send me back my money”

Helpful Report

Posted 2 years ago

We notice from our records you refund was processed in a few days upon receipt of the return not weeks! Unfortunately we cannot provide instant returns, there is a process which includes allowing time for the postal service to get the return to us, time for us to inspect and repack the items returned, then process the refund. Even once we have precessed the refund it can take 2-4 days for the money to be received by your bank. We are not sure what your expectations are but this process will never be instant as you seem to expect. We clearly state that this can all take up to 14 days, in your case it was actually much quicker.

Posted 2 years ago

“Absolutely poor customer service and poor quality items Sent everything back and they received them over 2 weeks ago but still no refund. Customer service are snarky and unhelpful while overall living up to the poor reputation they have garnered.over the years.”

Helpful Report

Posted 2 years ago

Thank you for your review. We did refund your returned items well within the advertised period, unfortunately we are not able to provide instant refunds, we need to receive the order back first and then the items need to be checked over before passing over to accounts for the refund transaction. Allowing for the post and the in house procedures this takes a few days, we just appreciate that the majority of our customers are realistic and understand this.

Posted 2 years ago

“It arrived not as advertised had to return item.”

Helpful Report

Posted 2 years ago

We are sorry that you were not happy with this product. We can confirm the hat you ordered was the one that you received. Whilst these hats are very popular and returns very rare, it didn't match you expectations, we understand this is sometimes the case. That is what our return policy is there for and you have since sent the item back and we have refunded you fully for the item.

Posted 2 years ago

“Item was never sent, they didn’t reply to my numerous messages via Instagram, email and Twitter. Had to raise a dispute via PayPal which then made them finally refund me. Useless.”

Helpful Report

Posted 2 years ago

Thank you for sending in a review. We are sorry that we were unable to fulfil your order due to a problem with the stock. A full refund was issued as soon as the issue came to light.

Posted 2 years ago

“Items arrived broken or damaged”

Helpful Report

Posted 2 years ago

We are currently looking into this for you and will ensure that we put this right for you as soon as we can. We do take rest car to ensure items are packaged sufficiently, however there will always be some risk of damage in the mail service. We are every sorry for the disappointment this has caused you.

Posted 2 years ago

“Hi, I placed an order 9 December 2023 and still haven't received it. Order Reference: 369744 I received an e-mail saying the order is on it's way, 12 December. I received an e-mail to review my purchase, 17 December... But still no package in the mail.😔”

Helpful Report

Posted 2 years ago

Thank you for your review, unfortunately your delivery was delayed due to the extra volumes of mail for overseas parcels at this time of year. The tracking indicates delivery is imminent.

Posted 2 years ago

“Was very happy with the dress until I washed it. Followed the washing instructions and all the flocking has come off. The dress is unwearable now total waste of money.”

Helpful Report

Posted 2 years ago

We are very sorry to hear of the problem you have had with the dress. This has been a very popular dress and we are not aware of any other similar issues. We will be in contact with you to see how we can help resolve the issue.

Posted 2 years ago

“Sent back no refund disgusting”

Helpful Report

Posted 2 years ago

Unfortunately we are unable to refund as the item has not been received back to us. Further to you contacting us we got in touch with Royal Mail to try and help with the issue, they could not confirm receipt of the parcel. The tracking number you provided us does not exist according to Royal Mail. We have tried to help in any way possible but without accurate tracking information there is no more we can do. Please re check the tracking number and if it is different to the one already provided either contact Royal Mail directly or we are happy to assist on your behalf.

Posted 2 years ago

“Colis jamais reçu ni de suivi de commande c’est très certainement un site d’arnaque”

Helpful Report

Posted 2 years ago

“Hi I would like to get a contact to find out how I can get a refund from the shoes I purchased a few weeks ago from Attitude. I’ve worn them just a few times and they have already broken. Thanks Ana”

Helpful Report

Posted 2 years ago

As this is the first contact you have had with us regarding this issue we are not so far able to help. We much prefer customers to get in touch to let us resolve the issue first and we always strive to help the very best we can when we are given a chance to resolve rather than getting really bad reviews which are most unhelpful to our business. Perhaps try looking on the website where you will find all our contact details for customer service, it is not hard to find and we always respond quickly and try the best to resolve when given a fair chance to do so. We have sent you an email directly for more information.

Posted 2 years ago

Attitude Clothing is rated 4.5 based on 4,601 reviews