Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.56

4.6 Rating 4,380 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 15th April 2025

Anonymous

Attitude Clothing 5 star review on 2nd April 2025

Anonymous

Attitude Clothing 5 star review on 29th March 2025

Kirsty Robertson

Attitude Clothing 5 star review on 19th March 2025

Vladyslav Linnik

Attitude Clothing 5 star review on 11th February 2025

Alimzhan Syrym

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a bag Came with a mark on it Sent back over 2 weeks ago and still waiting for refund and had any any information since 27th sept when they received the item back”

Helpful Report

Posted 1 year ago

Your order was refunded just a few days after we received it back and two days prior to your review, perhaps try checking your bank before sending in your review?

Posted 1 year ago

“While my previous purchase (February 2023) went OK, this time (#356967 June 2023) I received a faulty item - my hat was not the same as the one advertised on the website (pattern missing a crescent). Reached out to customer services about a refund / exchange twice but never heard back so I’m writing this review. Very disappointed as I was looking forward to wearing the hat… If there’s any way I could receive a Restyle Baroque Monogram Gothic Hat with the correct pattern (as that’s the main feature of the item & the reason for my purchase) please advise. Very reluctant to purchase again if customer service doesn’t respond / resolve queries.”

Helpful Report

Posted 1 year ago

Thank you for your review. We received your email back on 19 June regarding this issue. A response was sent back to you shortly afterwards asking you to return the item. Upon receipt we would then replace it for you. We are yet to receive the item back and have not heard anything from you since, until this review. We are keen to get the exchange sorted for you as soon as possible and have tried to contact you today to resolve this.

Posted 1 year ago

“Their online refund request form doesn't work, and sending an email instead doesn't get any answers. For an online clothing store that's unacceptable.”

Helpful Report

Posted 2 years ago

We are very sorry for the issue you have had, we are in direct contact with you to find a quick resolution.

Posted 2 years ago

“Very bad experience! I’ve written 3 emails so far about this, I have never received my order but nobody has replied to my emails at all. It’s been almost 2 weeks and I haven’t gotten neither my order resent or my money back. This is more than unprofessional. I will not take this review away until my issue has been resolved, customer service is not even worth 1* as of now.”

Helpful Report

Posted 2 years ago

We are very sorry for the issues regarding your order. Due to a software problem with our e-mail management system we have a whole batch of e-mails that have never reached us. We have now contacted you directly to get the problem resolved as soon as we can.

Posted 2 years ago

“Dreadful. One of the products had a whole in it. I returned it about 2 weeks ago and I haven’t had my refund yet. Don’t buy from them. Don’t do business. It’s a scam”

Helpful Report

Posted 2 years ago

Whilst we make every effort to keep our prices as low as we can, unfortunately we are not able to refund extra money on top of the amount that was paid to us. You were refunded in full with the exception of the return postage charge which we do not refund as per our t&c’s. It is actually a very straightforward calculation so if you check back you should be able to see ‘what it is all about’. Your order took advantage of a big promotional discount. This means this amount was deducted from the total of your order, we therefore refund on the basis of what you paid, not the total pre-discount. Your refund was sent back 4 working days after the return was processed, well within the advertised time.

Posted 2 years ago

“Still waiting for my refund”

Helpful Report

Posted 2 years ago

Thank you for your review. Your refund was made back to your original payment method within 24 hours of us processing the return. It appears there was a delay in us receiving the item back, which caused the delay.

Posted 2 years ago

“Awful. The shoes fell apart after one week of wear! Not what you expect when paying £100 daughter very upset”

Helpful Report

Posted 2 years ago

“I ordered from Attitude Clothing at the beginning of April, and I am disappointed to report that I still haven’t received my item. I contacted customer support and have heard nothing back from them. I don’t recommend using this company sadly.”

Helpful Report

Posted 2 years ago

“Refused order and claims that address suspicious of fraud - actually it’s because I’ve returned items and threatened legal action on the time it took to refund me . Appalling attitudes and should be named BAD ATTITUDE”

Helpful Report

Posted 2 years ago

As a business we would never choose to cancel an order unless we have very good reason to. On this occasion the order was flagged with a high risk fraud score. We are unable to accept orders in this scenario to protect both ourselves and our genuine customers.

Posted 2 years ago

“I unfortunately my recent order with Attitude Clothing never arrived, I am still waiting for it. Have been waiting weeks now, it saying status ‘delivered’ but it hasn’t been. Such a shame I was really looking forward to my jewellery.”

Helpful Report

Posted 2 years ago

“I never actually received my order and when I emailed to chase it up the only response I got was an automated email and nothing further”

Helpful Report

Posted 2 years ago

“Items still it received (FF065652831GB)”

Helpful Report

Posted 2 years ago

“I ordered nearly 4 weeks ago and I haven’t gotten my order and I ordered with tracked shipping and I didn’t get my tracking number”

Helpful Report

Posted 2 years ago

“I still have not received this item”

Helpful Report

Posted 2 years ago

“I haven’t received my order”

Helpful Report

Posted 2 years ago

“So I've ordered a hat that arrived faulty. Ive emailed to see if I can have it replaced, no one got back to me. I've sent the item back, and then they partially refunded me. So I basically paid £10 to look at a faulty item, not have the item, nor have it replaced, nor have anyone try to fix it.”

Helpful Report

Posted 2 years ago

“I have tried now for a month to get a response from customer service about a faulty product and have had no response”

Helpful Report

Posted 2 years ago

“Ordered an item in the sale, it didn’t arrive by the date it said on the website, then after almost 3 weeks they just sent me refund saying the item wasn’t in stock. But the item is back up on the website at full price. Ridiculous”

Helpful Report

Posted 2 years ago

“Ordered two curioloy hand mirrors, both arrived broken. I cant return them bc I'm CEV so don't go out as noone is masking anymore. Sent in honest to god PAPER and a regular bag. No bubble wrap, nothing. Disgrace. Won't be shopping here again.”

Helpful Report

Posted 2 years ago

Hi Jj, Thanks for your review. I've checked your order record but can't find any emails or phone calls regarding this? Unfortunately, sometimes fragile items can get damaged in the postal system and when this happens all we ask is for a photo to verify the damage and then we're more than happy to replace or refund as appropriate. If you are able to send a photo to admin@attitudeclothing.co.uk we will do our best to resolve this for you.

Posted 2 years ago

“shoes arrived broken and in the wrong size, when I asked customer service if I could have a replacement pair in the correct size they said they were unable to replace them because apparently they were discounted. even though they had sent me the wrong size and the shoes were broken I would have to pay around £80 instead of £55 for the exact same shoes to fix this company's mistake. would not order from again”

Helpful Report

Posted 2 years ago

Hi Emma, as previously explained by our customer service team, whilst we are very sorry that the shoes you purchased in our summer sale turned out to be faulty we are unable to replace them as they are not an immediate stock line and we do not have any more available. A full refund has been issued to your original method of payment. Regarding the issue with sizing, we work from Demonia's official size guide (which we have previously sent you), where you can see for yourself that the UK size you ordered corresponds exactly with the US size sent.

Posted 2 years ago

Attitude Clothing is rated 4.6 based on 4,380 reviews