Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.56

4.6 Rating 4,426 Reviews

91 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 15th July 2025

Attitude Clothing 5 star review on 19th March 2025

Vladyslav Linnik

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I baught some sandles and paid express delivery on the item worth £103 Delivery was £4 or more. Unfortunately my address hadn't changed when I had changed it and didn't notice until the invoice was sent via email that my old address was on the parcel Your company refused to help and didn't respond to my worried email for over a week. So couldn't help I still have not got my sandles and am £107 out of pocket... inquire as well put the cash in the bin I saved up for these and am gutted Bad customer service”

Helpful Report

Posted 4 years ago

Thank you for your review. It is most unfortunate that you had ordered using a previous address. We shipped your order as per those instructions. Unfortunately it is not possible to intercept the mail once an order is on its way. We have informed you that if the parcel is returned to us we will happily ship it out again for you.

Posted 4 years ago

“Not too happy to be honest i ordered the shoes iv wanted for ages. I was sent out a pair that where faulty but i get charged for postage and they expect me to order again to pay for postage again i think thats disgusting if you ask me i think if thats whats gonna be done should warn people first and maybe check your product is fit to got out before sending it”

Helpful Report

Posted 4 years ago

“I havent recived my item yet. Its been almost two months and i am still waiting. Its Even the second time writing customer support without any answers.”

Helpful Report

Posted 4 years ago

Your order was placed from a country that we do not ship to. You went ahead and ordered even though we do not offer your country in the drop down. You put your address in Austria as a UK address. The order has been generated by our system and shipped as it cannot filter out incorrect addresses. The parcel is now stuck in the post, we are busy trying to resolve the issue.

Posted 4 years ago

“Paid nearly £120 for Boots only for half of one of the soles to come apart from the boot within 30 minutes of them first being worn causing my teen to fall face first injuring her knee, ripping her jeans & scuffed the front of both boots. They asked for pictures & if the boot makers agreed it’s them at fault she had to destroy them. Now she refuses to speak to me or send pictures because she thinks they won’t send another pair. She has mental health problems & it causes her to just shut right off. Won’t ever buy. Anything again because for that to happen so soon after buying is shocking. It’s a shame she is now so scared of having no boots she won’t let me try sorting it with them.”

Helpful Report

Posted 4 years ago

We have a very quick and efficient system for dealing with the extremely rare occasion where this sort of thing happens. Once the procedures are followed a new pair of boots is swiftly despatched. We sympathise with your situation and are in touch to see how we can assist in getting this matter resolved for you.

Posted 4 years ago

“I received my glasses broken and I've tried sending them back and I can't get them sent back so I want another pair or a refund I am so frustrated”

Helpful Report

Posted 4 years ago

We are now in touch and the situation is being sorted for you.

Posted 4 years ago

“I’m still waiting on my refund 3 weeks later, never ordering again”

Helpful Report

Posted 4 years ago

“Terrible. Item arrived faulty and had to request a refund. Was told i can have everything BUT a full refund. Had to specifically request a full refund even though it states on website. Took 4 emails to actually get the address to send to, refund details AND delivery note. Terrible company, will not use again”

Helpful Report

Posted 4 years ago

“Been waiting for my refund for over a month, they haven't even acknowledged that they have had the product back. I sent multiple emails, to no avail! Appalling service, never again!”

Helpful Report

Posted 4 years ago

“Boots I bought broke after being worn 5 times and customer service has so far ignored my emails. Also phone line does not connect!”

Helpful Report

Posted 4 years ago

“Still waiting for a refund for the broken mirror that we recieved. Had no emails back. Just being ignored. The mirror was such bad quality that it broke during transit. Not happy at all. Will be rating on trust pilot if do not get refund soon.”

Helpful Report

Posted 4 years ago

“Really great customer service, despite a few hiccups Barry quickly did everything he could to resolve the issues I was having and I'm really pleased with the outcome and the products are great!”

Helpful Report

Posted 4 years ago

“Have used Attitude many times in the past, but this will be the last. Very unhappy with customer service - very slow to refund and had to pay for delivery and return, even though returns are advertised as free.”

Helpful Report

Posted 4 years ago

“Received a refund with no warning and no contact from the company, was not told me order was cancelled or why, very disappointed”

Helpful Report

Posted 4 years ago

“I ordered almost a month ago and have emailed customer service 3 separate times and still haven’t gotten a response,I just want to know the status of my order”

Helpful Report

Posted 4 years ago

“I didn’t receive my full order. I emailed to advise this and have had no response over 1 week later. Won’t use again”

Helpful Report

Posted 4 years ago

“Never got the item nor the tracking number 😔 Still waiting”

Helpful Report

Posted 4 years ago

“Avoid at all costs. Item was not in stock. They never sent my money back. I returned 2 items. Never received a refund. Thankfully I have paid through PayPal. Waiting on PayPal to sort the case. As no reply from company. And phone line doesn’t work and emails non existent. No one has replied.”

Helpful Report

Posted 4 years ago

“Not well pleased with their refunds policy which is not made explicit on their website. I bought items costing over £50 so got free delivery. I then returned an item, which I paid the postage for, yet they also deducted the free delivery cost. A bit of a cheap shot so buyer beware...if you return an item, you'll pay for the return AND you'll pay back the 'free' £3.99 delivery cost.”

Helpful Report

Posted 4 years ago

“An item was missing from my order and one item was damaged. For a month I have been trying to get a response from customer service. Terrible company. The items they sell are available elsewhere. I will never buy from them again. Even the head of customer services ignored my email. Diabolical treatment of customers.”

Helpful Report

Posted 4 years ago

“Find it quite cheeky for attitude clothing to send me an email asking about my experience when they can't even answer to a customer service email I sent weeks ago. What a joke”

Helpful Report

Posted 4 years ago

Attitude Clothing is rated 4.6 based on 4,426 reviews