Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.59

4.6 Rating 4,130 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,130 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 2nd March 2024

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for 3-5 day delivery as I needed the shoes for an event. They weren't sent until day 5 so by the time they came the event had passed. I contacted attitude on X(twitter) with no reply”

Helpful Report

Posted 1 month ago

Thank you for your review. Please be aware the shipping service you opted for is an estimated delivery time, whilst the majority of orders will arrive within the stated window there is no guarantee. For urgent orders we do offer a guaranteed next day service, these orders are prioritised by both ourselves and the courier to ensure they arrive on time. It is well worth the extra couple of pounds if the order is needed for a specific date. If you need to contact us regarding an order we strongly recommend you contact our customer service team by e-mail. That is by far the best way to get a problem looked into. Our social media is handled by a separate team and they have no access to information regarding customer orders, therefore are unable to assist.

Posted 1 month ago

“Returned an item using postage provided nearly 2 weeks ago. Item was tracked and has been received by seller but still haven't been refunded or had an email confirming they have received it. No reply to email I sent querying it.”

Helpful Report

Posted 3 months ago

Thank you for your review please be aware we do need to process all returns as they have to be checked prior to the refund being sent. Your return is currently in process and will be finalised well within the timescale advertised.

Posted 2 months ago

“Dishonest about free shipping requirements and took payment for items which were out of stock. Customer service doesn't read emails properly before replying. Avoid if you can”

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Posted 3 months ago

“Sizing waaaay off. Refund was prompt hence the 2”

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Posted 4 months ago

“I returned my items 3 weeks ago and still waiting for my refund. I also emailed you regarding this but had no reply.”

Helpful Report

Posted 7 months ago

Thank you for your review. Your return was booked on to our system 5 Sept and the refund processed by our accounts 4 days later. Please check your PayPal records as this was around two weeks before this review. The money should show on your account on 9th Sept as PayPal refunds are instant. We have double checked with PayPal and they confirm the refund was successful on that date. Our email system also shows that we have not received an email from you so this is the first time we have been made aware of an issue.

Posted 7 months ago

“I bought the entwine hoops snake earrings to wear at my friends wedding and within 5 minutes of opening them to wear them, the small post that actually goes through the ear snapped on both of them, and one of them was alltogether difficult to open at all. One of them snapped clean in half. I liked the design a lot but they're so cheaply made and felt like they never even went theough quality assurance. Threw them straight in the bin and bought a different pair of earrings off amazon instead.”

Helpful Report

Posted 7 months ago

“Delivery was excellent, had to return product as sizing very small, got notification that return was received and have still not received refund”

Helpful Report

Posted 7 months ago

Thank you very much for your feedback, Heather. We're sorry to hear that you did not have a positive experience with Attitude Clothing. It's a shame that you had to return a product due to size issues. We received the item back and the refund was processed well within the stated time. Once again, we apologize for your experience and thank you for taking the time to tell us about it.

Posted 7 months ago

“I ordered as a gift for Mother’s Day it arrived in a worn box not fit to be used to post in so I checked it over but didn’t notice the moth was off set until my partner opened it on the day not sure how this passed quality and control very disappointed as I understand this isn’t attitude clothings fault but maybe it’s something they can past back to nemesis now”

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Posted 1 year ago

“I ordered a belt in size s-xl and I am a size 12 which is not xl and I couldn’t even get it 3 quarters of the way round me, bit sad really, I took the tags off not thinking there was any way of it not fitting me ( my own fault) and now I can’t return it. Delivery and communication was good though, maybe just reconsider sizing.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry to hear that the item did not fit as expected. This has been looked into and we can see there is an issue with the sizing. We have reached out to you by e-mail to offer a solution to get this matter resolved.

Posted 1 year ago

“I ordered 2 pairs of pants, both the same size, one pair was considerably bigger than the other, I will be returning these”

Helpful Report

Posted 1 year ago

“Commande passée sans souci le 10 décembre (validée et payée), pour un cadeau de noël avec livraison estimée entre le 21 et le 23. Je reçois un mail le 12 décembre me disant que l'article ne sera finalement pas disponible avant le 26 décembre et me proposant d'annuler si je le souhaitais. Je tenais vraiment à offrir ce cadeau donc j'ai maintenu. Mais à ce jour, le 1° janvier, je ne sais toujours pas où en est ma commande malgré un mail de relance de ma part et je reçois à la place un mail me demandant de donner mon avis . Pour un produit que je n'ai toujours pas reçu...”

Helpful Report

Posted 1 year ago

“My order took a long time to arrive - about a month or so. During this time, I contacted customer service, who replied to me in a matter of days. The quality of the garmet is okay. When I opened the package, I immediately noticed an unpleasant smell which was coming from the mesh of the bodysuit (sort of plastic smell). As well, the flocking appears to be shedding (I'm not sure if this is because it is new, or if it will continue shedding). However, the fit is good, as I used the measurement chart to find my size. The piece is stylish and looks good, but I don't think it was worth how expensive it was.”

Helpful Report

Posted 1 year ago

“quick delivery. the product is low quality for the price, back of the earrings flimsy and already damaged, like cheap products”

Helpful Report

Posted 1 year ago

“Not the best quality.. I've worn my top once and its bobbled up.. So not the best... Over priced..”

Helpful Report

Posted 1 year ago

“Bought two items returned one and still waiting fir refund”

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Posted 1 year ago

“Replies to emails was good but at times communication could have been better. Wanted a faulty item replaced but there was a slight delay in replies and could have worked better to get me a replacement or even refund. Order was updated on 25th February and promised to give a refund. You usually get an email telling you that you have received this and that was two weeks ago. Surely you would issue a refund on the same day or within 24 hours?”

Helpful Report

Posted 2 years ago

“It makes me feel sad to discredit what looks like a professional company in a now generally sad time in my life. I ordered 3 birthday presents for my 12-year-old niece in early January and she only received one of the presents. I have emailed customer service and tried to get in contact but have not had a reply. My mum has since died last Monday so now I don't care whether these come or not. There was a beautiful quote on one of the presents I bought which hadn't come about a dream within a dream by Alan Edgar Poe. I am all too aware that this is a dream and a lot of shadows are coming forth in the world however I don't want to participate in the dark side so all I will say is be the loving person you wish to see more of in the world so we can create a better world one that Christ would be proud of. I send my love to my Mother where ever she is and hopes you guys and girls are healthy and happy and improve your customer service.”

Helpful Report

Posted 2 years ago

“Ordered a pair of shoes for a Christmas present. While not my style the person was very happy with the gift until we realised the shoes inside the box were not the size ordered. Orders a 6 got a 10”

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Posted 2 years ago

“Placed the order on the 29th of November, have been charged 16,41 € for shipping and haven’t received it yet (today it’s the 21st of December). Very disappointed. Btw, I can’t review the item I bought as I haven’t received it yet.”

Helpful Report

Posted 2 years ago

“Shipping took a crazy amount of time and when it arrived the inside box (not the shipping box, the actual shoe box) looked like it had been stomped on and smashed in. The shoes seem to be somewhat undamaged as for what I can see aside from a few scuffs. not a good look at all”

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Posted 2 years ago

Attitude Clothing is rated 4.6 based on 4,130 reviews