Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.59

4.6 Rating 4,131 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,131 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 2nd March 2024

148

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered nearly 4 weeks ago and I haven’t gotten my order and I ordered with tracked shipping and I didn’t get my tracking number”

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Posted 1 year ago

“I haven’t received my order”

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Posted 1 year ago

“I have tried now for a month to get a response from customer service about a faulty product and have had no response”

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Posted 1 year ago

“still haven't received my parcel I ordered the 20/12 ????? No one is answering my emails. Very poor”

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Posted 3 years ago

“I am still waiting for my order, as I was notified the product was not in stock, AFTER the purchase. Dissapointed..”

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Posted 3 years ago

“Do not buy from this company worst service ever returned my item weeks ago still waiting for the refund after sending emails they ask me to do a review just send me back my money”

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Posted 2 weeks ago

We notice from our records you refund was processed in a few days upon receipt of the return not weeks! Unfortunately we cannot provide instant returns, there is a process which includes allowing time for the postal service to get the return to us, time for us to inspect and repack the items returned, then process the refund. Even once we have precessed the refund it can take 2-4 days for the money to be received by your bank. We are not sure what your expectations are but this process will never be instant as you seem to expect. We clearly state that this can all take up to 14 days, in your case it was actually much quicker.

Posted 58 minutes ago

“Very good quality of items that I bought. I'm very glad each of them.”

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Posted 3 weeks ago

Thank you so much for your amazing 5-star review of Attitude Clothing! We sincerely appreciate your kind words and are thrilled to hear that you found our items to be of very good quality. We aim to provide our customers with the best products, and it's great to know that you are happy with each of the items you purchased. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 3 weeks ago

“Absolutely poor customer service and poor quality items Sent everything back and they received them over 2 weeks ago but still no refund. Customer service are snarky and unhelpful while overall living up to the poor reputation they have garnered.over the years.”

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Posted 3 weeks ago

Thank you for your review. We did refund your returned items well within the advertised period, unfortunately we are not able to provide instant refunds, we need to receive the order back first and then the items need to be checked over before passing over to accounts for the refund transaction. Allowing for the post and the in house procedures this takes a few days, we just appreciate that the majority of our customers are realistic and understand this.

Posted 3 weeks ago

“Very pleasant on the phone when I did an order for my daughter but changed password let me in onc now it will not let me again 😒”

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Posted 9 months ago

Thank you so much for the 5 star rating for Attitude Clothing, Sarah! We really appreciate your feedback. It's wonderful to hear that you found our customer service team to be pleasant when ordering for your daughter. If you need any help getting back into your account please get in touch.

Posted 8 months ago

“I unfortunately my recent order with Attitude Clothing never arrived, I am still waiting for it. Have been waiting weeks now, it saying status ‘delivered’ but it hasn’t been. Such a shame I was really looking forward to my jewellery.”

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Posted 1 year ago

“I never actually received my order and when I emailed to chase it up the only response I got was an automated email and nothing further”

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Posted 1 year ago

“Items still it received (FF065652831GB)”

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Posted 1 year ago

“Prompt delivery, good communications and good returns policy even though it wasn’t needed.”

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Posted 1 year ago

“I ordered myself a pair of earrings to come after Christmas. They arrived within 2 days, before Christmas by the Royal Mail during the strikes! Wow to both Attitude Clothing and the Royal Mail.”

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Posted 1 year ago

“I still have not received this item”

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Posted 1 year ago

“So I've ordered a hat that arrived faulty. Ive emailed to see if I can have it replaced, no one got back to me. I've sent the item back, and then they partially refunded me. So I basically paid £10 to look at a faulty item, not have the item, nor have it replaced, nor have anyone try to fix it.”

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Posted 1 year ago

“Ordered an item in the sale, it didn’t arrive by the date it said on the website, then after almost 3 weeks they just sent me refund saying the item wasn’t in stock. But the item is back up on the website at full price. Ridiculous”

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Posted 1 year ago

“Never recieved my order!”

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Posted 1 year ago

Hi Kerry, we've checked with DPD and they first attempted delivery of your order on 15th July, and then tried again on 18th July. When no one was in to accept the parcel they left a card asking you to rearrange delivery but had no response and so your order is now on its way back us. If you'd still like the goods we're happy to resend but please ensure someone will be available to accept delivery to avoid any further problems.

Posted 1 year ago

“Whilst I am pleased with the goods, I feel that the service overall is too slow. Four days after order date, before they dispatched goods. That then took 3 days before they arrived (so one week). Returned one item the next day and then waited about 4 days before I got a Returns acknowledgement. A further 3 days pass before I send a follow up email about a refund and then an hour letter I recieve a Paypal refund notification. That refund still has not cleared into my account and the original order is now 3 weeks ago. That is not a satisfactory time scale for dispatch/returns/refund.”

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Posted 2 years ago

“Bought a belt and it didn’t fit - however when I went onto my account to return it said I had never made any orders. I followed the contact link to try and find out how to return and no one has ever got back to me. Really poor service unfortunately”

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Posted 2 years ago

Attitude Clothing is rated 4.6 based on 4,131 reviews