Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,289 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little coin purse. Beautiful soft leather and a lovely colour. Would recommend.”

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Posted 4 months ago

“Item as described,fast delivery and packaged well, thank you.”

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Posted 4 months ago

Dear Jackie, Thank you for your wonderful 5-star review of the 'AVON' Ice Grey Soft Nappa Full Grain Real Leather Crossbody Bag. We’re so pleased you’re happy with the item, the speedy delivery, and the packaging. Your kind words truly make our day, and we look forward to serving you again soon. Warm regards, Team Assots.

Posted 4 months ago

“I am very pleased with my new bag from assots. It's beautiful and well made very satisfied.”

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Posted 4 months ago

Dear Tracey, Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you’re very pleased with your 'LINBY' Dark Tan Pebble Grain Leather Crossbody Sling Bag. It’s fantastic to know you find it both beautiful and well made — our team takes great pride in crafting each bag with attention to detail and quality materials, so your feedback means a lot. We’re so pleased your new bag has met your expectations and that you’re completely satisfied with your purchase. We hope it becomes a favourite companion for many outings and brings you joy every time you use it. Warm regards, Team Assots

Posted 4 months ago

“lively little bag but wish there was a pocket at back”

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Posted 4 months ago

Dear Anne, Thank you for your lovely 5-star review! We’re so pleased you’re enjoying your ‘Betty’ Navy Mini Pebble Grain Leather Backpack. Your feedback about a back pocket is appreciated and will be shared with our design team. We’re glad it’s bringing style and convenience to your days. Warm regards, Team Assots.

Posted 4 months ago

“Bag is lovely, much better than described, arrived promptly.”

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Posted 4 months ago

Dear Ann, Thank you for your wonderful 5-star review! We’re delighted to hear you love your ‘ROSY’ Tan Pebble Grain Soft Real Leather Crossbody Bag and that it exceeded your expectations. It’s great to know it reached you promptly too. Your kind words mean a lot to us, and we truly appreciate your support. Warm regards, Team Assots.

Posted 4 months ago

“The company is excellent as is the quality of the bag I purchased.”

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Posted 4 months ago

“I love the bag.”

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Posted 4 months ago

“Very pleased with my new handbag”

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Posted 4 months ago

Dear Anne, Thank you so much for your lovely 5-star review! 🌟 We’re thrilled to hear you’re very pleased with your 'Eva' Ice Grey Croc Real Leather Designer Unlined Tote Bag. It’s wonderful to know it’s a great match for you — we hope it becomes a favourite you enjoy every day. Warm regards, Team Assots

Posted 4 months ago

“It looks nice in real. Good quality at very good price , bought for teenage daughter n she loved it .”

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Posted 4 months ago

Dear Damanjit, Thank you so much for your lovely 4-star review. We’re delighted the 'ZARA' Tan Croc Real Leather Baguette Shoulder Bag looks great in person and that your daughter loves it — that means a lot to us. We’re pleased you found the quality and price good value. Thanks again for your support, and we hope to welcome you back soon. Warm regards, Team Assots

Posted 4 months ago

“Fast service.”

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Posted 4 months ago

“Great customer service. The bag is beautiful and I love it.”

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Posted 4 months ago

“Very pleased with this bag. It is strong and smart looking. I paid a good price for this”

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Posted 4 months ago

Dear Christine, Thank you so much for your kind review! 🌟 We’re delighted to hear you’re very pleased with your ‘RUE’ Distressed Tan Real Leather Crossbody Bag. Knowing that you find it both strong and smart looking is exactly what we hope for when crafting our designs. We’re also glad you feel you got a good price — we believe in offering both quality and value, and it’s wonderful to know this came through in your purchase. Your support and feedback mean a great deal to us, and we hope your bag accompanies you on many stylish and practical outings for years to come. 👜✨ Warm regards, Team Assots

Posted 4 months ago

“Absolutely a fantastic buy. Beautifully made and the colour was as described. I have now ordered the black version of this bag and await delivery.”

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Posted 4 months ago

Dear Flora, Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear you’re loving your ‘MYLA’ Denim Distressed Real Leather Mobile Phone Crossbody Bag. Knowing that you found it beautifully made and exactly as described truly means a lot to us — our team takes great pride in both craftsmanship and honesty in our product descriptions. It’s extra exciting to hear you’ve already ordered the black version! We can’t wait for you to receive it and hope it brings you just as much joy as your denim one. Your continued trust and support genuinely brighten our day, and it’s customers like you who inspire us to keep doing what we do best. We hope your new bag adds even more style and convenience to your days. Warm regards, Team Assots

Posted 4 months ago

“Easy to navigate site all easy & straight forward happy customer would highly recommend.”

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Posted 4 months ago

“My Bag is well made, stylish, and eye-catching. I am extremely pleased with my purchase, and would highly recommend to family and friends.”

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Posted 4 months ago

Dear Tracy, Thank you so much for your glowing 5-star review! 🌟 We’re thrilled to hear that your ‘HOXTON’ Brown Vintage Leather Crossbody Shoulder Sling Bag has impressed you with its quality, style, and eye-catching charm. Your kind words and recommendation truly mean the world to us. We’re so pleased you’re enjoying your purchase, and we hope it continues to bring you many compliments and happy moments. Warm regards, Team Assots.

Posted 4 months ago

“Not a quality leather product - slightly disappointed.”

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Posted 4 months ago

Dear Michael, Thank you for sharing your feedback on the 'MILLIE' Brown Crazy Horse Distressed Real Leather Designer Tote Work Bag. We’re truly sorry to hear that the product didn’t meet your expectations, and we completely understand your disappointment. We’ve sent you an email so we can work on making things right for you. Your satisfaction is very important to us, and we value your support and honesty—it helps us improve and ensure we deliver the quality you deserve. Warm regards, Team Assots

Posted 4 months ago

“Absolutely love my new bag”

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Posted 4 months ago

Dear Sarah, Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you absolutely love your new ‘KEW’ Black Soft Nappa Full Grain Real Leather Crossbody Bag. Knowing that it’s bringing you joy makes our day! We truly appreciate your support and hope your new bag becomes a trusted favourite for years to come. Warm regards, Team Assots.

Posted 4 months ago

“Perfect for nights out or travelling, big enough for your mobile, passport and lipstick.”

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Posted 4 months ago

Dear Michelle, Thank you so much for your glowing 5-star review! 🌟 We’re thrilled to hear that your ‘MARIA’ Pink Pebble Grain Real Leather Crossbody Phone Bag is the perfect size and works so well for nights out and travelling. Your recommendation truly means the world to us. We hope your new bag accompanies you on many wonderful adventures — and may every trip be as stylish and joyful as your new accessory! Warm regards, Team Assots

Posted 4 months ago

“I am trully amazed about the customer service provided by Assots London team! They are really helpful and repy to e-mails very quickly. I had an enquiry about international delivery since I live in Hungary. Regrettably, they do not deliver to Europe yet, but they plan to expand their service in the last quarter of this year as I understood. I am looking forward this expansion as I bought in London couple of years ago a 'BARBARA' black soft full grain leaather tote bag, which I use every day. I truly love this bag, excellent quality at affordable price! Maria”

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Posted 4 months ago

Hi Mária, Thank you so much for your glowing 5-star review and for sharing your kind words about our customer service! 🌟 We’re truly delighted to hear that you had such a positive experience with our team and that you’ve been enjoying your ‘BARBARA’ Black Soft Full Grain Leather Tote Bag for years. Knowing that it’s part of your daily life makes us so happy. We also appreciate your patience as we work towards expanding our delivery service to Europe later this year—we can’t wait to serve you again! Your continued support and loyalty mean the world to us, and we look forward to welcoming you back to Assots London very soon. Warm regards, Team Assots.

Posted 4 months ago

“Assots site was very easy to navigate, and my order came quickly.”

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Posted 4 months ago

Assots London is rated 4.6 based on 2,289 reviews