Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,189 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. But a slower delivery than I had hoped for. I don't know what the exchange or refund process is like”

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Posted 3 weeks ago

“Nice quality bag delivered as stated”

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Posted 3 weeks ago

“Good value for money. Bag looks quite big.I love it”

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Posted 4 weeks ago

Hi Doris, Thank you for sharing your feedback! We’re glad to hear that you love your 'MELANIE' Navy Croc Real Leather Unlined Bucket Bag and feel it offers great value for money. It’s wonderful that the size suits your needs and that the bag has met your expectations in terms of style and quality. We truly appreciate your honest review, as it helps us continue providing products that our customers will enjoy. If you have any questions about caring for your leather bag or styling it for different occasions, feel free to get in touch. Thank you again for choosing us! Yours sincerely, Team Assots

Posted 3 weeks ago

“Good service, quick delivery.”

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Posted 4 weeks ago

“The bag looks good and I love it.”

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Posted 1 month ago

“Useful and well made”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Very smart little bag. Would like a slightly longer strap. Otherwise perfecto !”

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Posted 1 month ago

Dear Maggie, Thank you for leaving us a 4-star review! We’re delighted to hear that you find your ‘CAMELLA’ Brown Croc Leather Bum Belt Waist Festival Bag very smart and stylish. Your suggestion about the strap length is greatly appreciated, and we’ll make sure to pass this on to our design team for future improvements. We’re so glad you’re happy with your purchase overall and truly value your continued support. Yours sincerely, Team Assots.

Posted 3 weeks ago

“Nice stuff but phone bag wasn’t suitable and returned for a refund. I’ve used Assots before and happy with their goods”

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Posted 1 month ago

“Easy to order. Handbag despatched quickly. Order arrived within a few days.”

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Posted 1 month ago

“I received my bag I must say I was very impressed with it ! It’s a lovely size bag and the colour is gorgeous , the reason I gave a 4 star and not 5 I would have liked the strap on the shoulder to be slightly wider … First time I used this online website will be ordering another bag soon 😍”

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Posted 1 month ago

Dear Fozia, Thank you so much for sharing your lovely review of our ‘ZARA’ Tan Croc Real Leather Baguette Shoulder Bag! We’re delighted to hear that you were impressed with the bag and loved its size and colour. Your feedback about the strap is truly valuable, and we’ll be sure to pass this along to our design team as we always strive to improve and meet our customers’ preferences. It means a lot to us that this was your first time shopping on our website, and we’re thrilled to know you’re already planning your next purchase. We can’t wait to welcome you back and hope your next bag brings you just as much joy. Thank you once again for choosing us and for taking the time to leave such thoughtful feedback — we truly appreciate it! 💛 Warm regards, Team Assots

Posted 1 month ago

“Very prompt in delivey and easy to order. Qulity of wallet was good too.”

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Posted 1 month ago

“Lovely leather, good quality”

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Posted 1 month ago

“Beautiful bag”

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Posted 1 month ago

Dear Zainab, Thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you found the ‘CAMELLA’ Brown Croc Leather Bum Belt Waist Festival Bag beautiful. It’s wonderful to know that you appreciate the design and style of the bag, as we always strive to create pieces that are both practical and stylish. Your feedback is truly valued, and we’re always looking for ways to make our products and service even better. We’d love to welcome you back again soon to explore more of our collection, and we hope your next purchase with us will be a full 5-star experience. Yours sincerely, Team Assots

Posted 1 month ago

“Good quality and value for money”

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Posted 2 months ago

Dear Angela, Thank you for your kind review! We’re so pleased you’re happy with your ‘RUE’ Tan Pebble Grain Real Leather Crossbody Bag and found it to be excellent quality and great value. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope you enjoy your bag for years to come! Warm regards, Team Assots.

Posted 2 months ago

“It looks nice in real. Good quality at very good price , bought for teenage daughter n she loved it .”

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Posted 2 months ago

Dear Damanjit, Thank you so much for your lovely 4-star review. We’re delighted the 'ZARA' Tan Croc Real Leather Baguette Shoulder Bag looks great in person and that your daughter loves it — that means a lot to us. We’re pleased you found the quality and price good value. Thanks again for your support, and we hope to welcome you back soon. Warm regards, Team Assots

Posted 2 months ago

“Assots site was very easy to navigate, and my order came quickly.”

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Posted 2 months ago

“Shame about the length of handle just to short otherwise a lovely bag”

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Posted 2 months ago

“A company I have not used before but I would not hesitate to use them again”

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Posted 2 months ago

“At first seemed fabulous. Witin 6 weeks all the lining was coming loose & frayed. Catching in zips. Update: Assots replaced the bag very quickly! Incredible service!!!!”

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Posted 2 months ago

Hi Jennifer, We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the standard we aim to deliver, and we completely understand your disappointment. Please accept our sincere apologies for the inconvenience caused. We’ve arranged for a replacement to be sent out to you, and we’ll ensure it is thoroughly checked before dispatch. We genuinely value your feedback and hope this resolution will help restore your confidence in our products and service. If there’s anything further we can assist you with, please don’t hesitate to get in touch. Warm regards, Team Assots.

Posted 2 months ago

Assots London is rated 4.6 based on 2,189 reviews