Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,332 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very nice fashionable handbag. Looks well made. I gave 4 stars because I would have liked the usual studs on the bottom. Care needs when placing on the floor.”

Helpful Report

Posted 3 weeks ago

Thank you, Maggie, for taking the time to leave such thoughtful feedback. We’re really pleased to hear that you find the ‘JUDITH’ Brown Croc Real Leather Shoulder Bag fashionable, well made, and of good quality. It’s great to know it met your expectations in terms of style and craftsmanship. We also appreciate your honest comment regarding the lack of studs on the base. Feedback like this is genuinely valuable to us, as it helps inform future design considerations and improvements. Thank you again for your balanced and constructive review — it means a lot to our team. Yours sincerely, Team Assots.

Posted 2 weeks ago

“Lovely bag, loved the colour Find the bag a bit stiff, when putting items in the pockets, hopefully it will soften”

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Posted 1 month ago

“Simple ordering process, Good prompt customer service /care in relation to a returned item - happy to order from them again”

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Posted 1 month ago

“The transaction was very smooth, no problems at all.”

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Posted 1 month ago

“Bag was a lovely colour tan smaller than I expected and no compartments as suggested I kept the bag hopefully it will be useful”

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Posted 1 month ago

“Delivery was good”

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Posted 1 month ago

“A small convenient bag which has a lot of little pockets. Sits neatly across body and can be easily accessed. Had to learn how to manage without all the contents I usually carry around - but I’m really pleased 🙂 x”

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Posted 2 months ago

“Lovely bag”

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Posted 2 months ago

“They rang and said it was out of stock😫 so had to replace the money they took out.”

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Posted 3 months ago

“Received the items quickly. It took a few days and a cushion to give the bag its shape back as it was flat-packed. This is the reason I gave only 4 stars.”

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Posted 3 months ago

“Great product. But a slower delivery than I had hoped for. I don't know what the exchange or refund process is like”

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Posted 4 months ago

“Nice quality bag delivered as stated”

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Posted 4 months ago

“Good value for money. Bag looks quite big.I love it”

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Posted 4 months ago

Hi Doris, Thank you for sharing your feedback! We’re glad to hear that you love your 'MELANIE' Navy Croc Real Leather Unlined Bucket Bag and feel it offers great value for money. It’s wonderful that the size suits your needs and that the bag has met your expectations in terms of style and quality. We truly appreciate your honest review, as it helps us continue providing products that our customers will enjoy. If you have any questions about caring for your leather bag or styling it for different occasions, feel free to get in touch. Thank you again for choosing us! Yours sincerely, Team Assots

Posted 4 months ago

“Good service, quick delivery.”

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Posted 4 months ago

“The bag looks good and I love it.”

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Posted 5 months ago

“Useful and well made”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“Very smart little bag. Would like a slightly longer strap. Otherwise perfecto !”

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Posted 5 months ago

Dear Maggie, Thank you for leaving us a 4-star review! We’re delighted to hear that you find your ‘CAMELLA’ Brown Croc Leather Bum Belt Waist Festival Bag very smart and stylish. Your suggestion about the strap length is greatly appreciated, and we’ll make sure to pass this on to our design team for future improvements. We’re so glad you’re happy with your purchase overall and truly value your continued support. Yours sincerely, Team Assots.

Posted 4 months ago

“Nice stuff but phone bag wasn’t suitable and returned for a refund. I’ve used Assots before and happy with their goods”

Helpful Report

Posted 5 months ago

“Easy to order. Handbag despatched quickly. Order arrived within a few days.”

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Posted 5 months ago

Assots London is rated 4.6 based on 2,332 reviews