Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 1,994 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the product is very bad. I don't think the price of the product matches its quality. I had a lot of positive experiences with this brand before I purchased. Unfortunately, the product's quality is very cheap, and I am so disappointed. Returned the product.”

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Posted 1 day ago

“Nice bag but the strap is too short which is a real shame.”

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Posted 2 weeks ago

“I am still waiting for my refund on 2 handbags the order placed on the 2nd of June.. so I'm not very impressed.”

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Posted 3 weeks ago

“I am still waiting for a refund to my account. You said it was issued on 13.6.25”

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Posted 3 weeks ago

“I will never buy from this company again.”

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Posted 1 month ago

“Ordered 3 handbags over a week ago which have not been received. Sent 2 emails but not had a reply. Website does not have a telephone number. I am being ignored.”

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Posted 1 month ago

“Very disappointed- very small will only hold a hanky.”

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Posted 1 month ago

“I orderd for the black colour but you sent the red colour. I am not happy”

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Posted 2 months ago

“Shocking was sent the wrong bag and in the wrong colour twice . Took forever to sort out and get a refund Was for a gift”

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Posted 2 months ago

“I found the my purchase was very poor quality and not as the picture was when displayed”

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Posted 2 months ago

“I'm afraid when I opened the package there was a smell, it was unpleasant and it put me off buying the bag as I didn't know if it would go.”

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Posted 2 months ago

“Very disappointed. Bag received was a reject. Internal pocket was sewn upside down. Have tried to return and no one has still replied to deal with poor quality of goods sent that should never have passed quality control standards”

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Posted 3 months ago

“Yet to receive my order!!!”

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Posted 3 months ago

“Hi I have received a text asking for a review but with no responses to my issues”

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Posted 3 months ago

“They sent the wrong colour bag”

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Posted 3 months ago

“Lovely bags but waiting for a refund is far to long”

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Posted 3 months ago

“No what I expect”

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Posted 3 months ago

“Ridiculous how you have to pay to return items! Not impressed with the faff of returning and will not be ordering again”

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Posted 3 months ago

“Bag fell forward when worn as top heavy caused by the position the shoulder strap position. Disappointing as a nice leather but unusable due to the above, this has been returned please advise when I will be receiving a refund? Many thanks”

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Posted 5 months ago

“Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.”

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Posted 6 months ago

Assots London is rated 4.6 based on 1,994 reviews