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Assots London Reviews

4.6 Rating 1,994 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 1,994 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

The quality of the product is very bad. I don't think the price of the product matches its quality. I had a lot of positive experiences with this brand before I purchased. Unfortunately, the product's quality is very cheap, and I am so disappointed. Returned the product.
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Posted 1 day ago
Nice bag but the strap is too short which is a real shame.
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Posted 2 weeks ago
I am still waiting for my refund on 2 handbags the order placed on the 2nd of June.. so I'm not very impressed.
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Posted 3 weeks ago
I am still waiting for a refund to my account. You said it was issued on 13.6.25
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Posted 3 weeks ago
I will never buy from this company again.
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Posted 1 month ago
Ordered 3 handbags over a week ago which have not been received. Sent 2 emails but not had a reply. Website does not have a telephone number. I am being ignored.
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Posted 1 month ago
Very disappointed- very small will only hold a hanky.
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Posted 1 month ago
I orderd for the black colour but you sent the red colour. I am not happy
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Posted 2 months ago
Shocking was sent the wrong bag and in the wrong colour twice . Took forever to sort out and get a refund Was for a gift
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Posted 2 months ago
I found the my purchase was very poor quality and not as the picture was when displayed
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Posted 2 months ago
I'm afraid when I opened the package there was a smell, it was unpleasant and it put me off buying the bag as I didn't know if it would go.
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Posted 2 months ago
Very disappointed. Bag received was a reject. Internal pocket was sewn upside down. Have tried to return and no one has still replied to deal with poor quality of goods sent that should never have passed quality control standards
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Posted 3 months ago
Yet to receive my order!!!
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Posted 3 months ago
Hi I have received a text asking for a review but with no responses to my issues
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Posted 3 months ago
They sent the wrong colour bag
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Posted 3 months ago
Lovely bags but waiting for a refund is far to long
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Posted 3 months ago
No what I expect
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Posted 3 months ago
Ridiculous how you have to pay to return items! Not impressed with the faff of returning and will not be ordering again
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Posted 3 months ago
Bag fell forward when worn as top heavy caused by the position the shoulder strap position. Disappointing as a nice leather but unusable due to the above, this has been returned please advise when I will be receiving a refund? Many thanks
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Posted 5 months ago
Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.
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Posted 6 months ago
Assots London is rated 4.6 based on 1,994 reviews