Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,095 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm disappointed and not happy with your company. You didn't send mr this item because you dadn't have it. You promised to send a refund but I still didn't receive it. Disappointed. Galina Duffy”

Helpful Report

Posted 2 weeks ago

Dear Gala, We are very sorry to hear about your disappointment and sincerely apologise for the inconvenience caused. Please be assured that once the returned product is received, your refund will be processed promptly. We appreciate your patience and understanding in this matter. If you have any further queries, you can contact us directly at customerservice@assots.co.uk. Yours sincerely, Team Assots

Posted 2 weeks ago

“Not worth the money small bag yes it is leather but that's it.”

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Posted 1 month ago

“It is advertised as navy blue and when it comes it is royal blue bit navy not very happy at all”

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Posted 1 month ago

“The quality of the product is very bad. I don't think the price of the product matches its quality. I had a lot of positive experiences with this brand before I purchased. Unfortunately, the product's quality is very cheap, and I am so disappointed. Returned the product.”

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Posted 1 month ago

“Nice bag but the strap is too short which is a real shame.”

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Posted 2 months ago

“I am still waiting for my refund on 2 handbags the order placed on the 2nd of June.. so I'm not very impressed.”

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Posted 2 months ago

“I am still waiting for a refund to my account. You said it was issued on 13.6.25”

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Posted 2 months ago

“I will never buy from this company again.”

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Posted 2 months ago

“Ordered 3 handbags over a week ago which have not been received. Sent 2 emails but not had a reply. Website does not have a telephone number. I am being ignored.”

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Posted 2 months ago

“Very disappointed- very small will only hold a hanky.”

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Posted 2 months ago

“I orderd for the black colour but you sent the red colour. I am not happy”

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Posted 3 months ago

“Shocking was sent the wrong bag and in the wrong colour twice . Took forever to sort out and get a refund Was for a gift”

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Posted 3 months ago

“I found the my purchase was very poor quality and not as the picture was when displayed”

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Posted 4 months ago

“I'm afraid when I opened the package there was a smell, it was unpleasant and it put me off buying the bag as I didn't know if it would go.”

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Posted 4 months ago

“Very disappointed. Bag received was a reject. Internal pocket was sewn upside down. Have tried to return and no one has still replied to deal with poor quality of goods sent that should never have passed quality control standards”

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Posted 4 months ago

“Yet to receive my order!!!”

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Posted 4 months ago

“Hi I have received a text asking for a review but with no responses to my issues”

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Posted 4 months ago

“They sent the wrong colour bag”

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Posted 4 months ago

“Lovely bags but waiting for a refund is far to long”

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Posted 4 months ago

“No what I expect”

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Posted 5 months ago

Assots London is rated 4.6 based on 2,095 reviews