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Assots London Reviews

4.6 Rating 2,450 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,450 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email

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Got for my daughter's birthday, she absolutely loved it ❤️ would recommend
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Posted 1 year ago
Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.
Posted 1 year ago
I’ve bought 4 bags from Assots. Brilliant value for money, well made and packaged. Returns are easy (if you need to!) and customer service is excellent. Lovely products. Highly recommended!
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Posted 5 hours ago
Plenty pockets. Arrived on time and quite quickly. Good size. Would have liked a more classy zip. Pushed through letterbox and squashed in half. However better than being left on doorstep for all to see.
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Posted 7 hours ago
I have been very impressed with the help I received from customer services. They resolved an issue I had and the bag I purchased was of good quality at a good price. I will definitely be buying from them again.
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Posted 20 hours ago
Excellent service
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Posted 4 days ago
The bag is of very good quality. Nicely finished and presemted. The only quibble i have is about the colour. It is much lighter than it appeared on the site. Howdver i am still pleased with it.
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Posted 4 days ago
Good selection of bags in a wide range of colours at reasonable prices. Order arrived promptly. I am very pleased with it.
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Posted 1 week ago
Lovely bag, im very happy. Arrived promptly and tthe description was accurate
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Posted 1 week ago
Bought the same bag for my wife in black and now this one in blue. Her opinion is they are perfect bags for day or evening.
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Posted 1 week ago
Loved the bag but the lining inside was a bit large tended to creases quite a lot
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Posted 2 weeks ago
Great customer support and quick delivery.
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Posted 2 weeks ago
Easy to order from and quick delivery! Love the bag good quality finish and exactly what I wanted
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Posted 2 weeks ago
Super item, quick delivery
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Posted 2 weeks ago
Easy to order, bag arrived super quickly. Great service!
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Posted 3 weeks ago
Easy to use website. Was delivered very soon after ordering.
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Posted 3 weeks ago
Very good service
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Posted 4 weeks ago
Easy to order online and quick delivery
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Posted 4 weeks ago
This is the first time I've ordered from this company and I'm pleased to say that I've been pleasantly surprised.
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Posted 1 month ago
Fast and effective delivery Great choice of bags and colours Excellent quality
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Posted 1 month ago
I was not familiar with Assots, but found them online when searching for a dark navy blue leather bag. I'm so glad I did. The company managed to get my order to me in the United States very quickly, and the bag was well-packaged and arrived safely. I love the bag, too, and feel it is a very good value. Overall, my transaction was perfect and I love the product line. I'm sure I'll be back for more.
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Posted 1 month ago
I bought two bags from this company after receiving them I found I was not happy with the quality and requested a returns slip on NUMEROUS emails and platform including leaving a message in the phone number. NONE has been responded to BE very careful dealing this company!!
Helpful Report
Posted 1 month ago
Hi Ruby, Thank you for your feedback. Firstly, we would like to sincerely apologise for the frustration and inconvenience you have experienced. We understand your concerns; however, we would like to let you know that we did respond to your enquiry and provided you with our return instructions, including the return address for your order #51676. We are sorry if our response was overlooked or if you did not receive it, and we sincerely apologise for any inconvenience this may have caused. If you still wish to return the bags, please let us know and we will be more than happy to assist you further and ensure your return is processed as smoothly as possible. Once again, we apologise for your experience and appreciate the opportunity to resolve this for you. Yours sincerely, Team Assots.
Posted 1 month ago
Assots London is rated 4.6 based on 2,450 reviews