Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,365 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 8 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 8 months ago

“I was not very sure of what I wanted but made an excellent choice - it is ideal for when I am dog walking and do not carry very much. I was impressed with service and delivery.”

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Posted 6 hours ago

“An excellent company with a good website, reasonable prices and speedy delivery.”

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Posted 13 hours ago

“The service from assots was excellent I had a problem with the bag I purchased got in contact with them all sorted within a few days with a replacement bag very good customer service 👍”

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Posted 1 day ago

“These handbags,purses and wallets are made from great soft leather, and really well made. I dont have a huge space in my shop for bags, but I'm not going shopping anywhere else..... I will be BAG for more :-)”

Assots London 5 star review on 31st March 2026

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Posted 1 day ago

“Very disappointed that no QR code provided easily but thank you for reimbursing me”

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Posted 1 day ago

“Great company”

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Posted 2 days ago

“Great stuff, quick reply to my query to assist with a purchase. The bag is fabulous. You have a happy customer. Thank you.”

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Posted 2 days ago

“Delighted with my bags, quick delivery of my order, and well packaged to protect my order. Perfect service and can't faulty it!”

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Posted 4 days ago

“Excellent work Assots - fast delivery! Wonderful product and user-friendly website interface!”

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Posted 6 days ago

“Very nice bag plenty of room nice size very pleased with my purchase”

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Posted 1 week ago

“Beautiful.”

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Posted 1 week ago

“I looks great, I bought it as part of a birthday present for my daughter.”

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Posted 2 weeks ago

Dear Customer , Thank you so much for your wonderful review — it truly means a great deal to us. We’re absolutely delighted to hear that the ‘Eva’ tote bag was part of your daughter’s birthday present and that it has become her favourite. It’s especially rewarding to know that it’s not only stylish but also practical for her needs, such as fitting her laptop comfortably — that’s exactly what we design our bags for. Hearing that one of our products could play a small part in such a special occasion makes it even more meaningful for our team. Please do pass on our warmest belated birthday wishes to your daughter — we hope she had a fantastic celebration and continues to enjoy using her bag every day. Thank you again for your kind words and for choosing Assots. Your support and feedback genuinely motivate us to keep delivering quality products and service. Yours sincerely, Team Assots.

Posted 2 weeks ago

“I’m very disappointed with the handbag, Before I ordered I checked all the measurements which it said it was 28 cm when it arrived I measured it and it is 20 cm. I would have returned it but I really needed it”

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Posted 3 weeks ago

We are very sorry to hear about your experience, Yvonne, and sincerely apologise for the inconvenience caused. Thank you for bringing this to our attention — we truly appreciate you pointing out the discrepancy in the measurements. As our products are handcrafted, there can sometimes be slight variations in size; however, in this case, it was an error on our part. We have now reviewed and updated the product details on our website to reflect the accurate measurements. We completely understand your disappointment, especially as accurate sizing is very important when making a purchase decision. Please be assured that we have also raised this issue with our production team to prevent such inconsistencies going forward. Thank you again for your feedback, and we truly appreciate your support.

Posted 1 week ago

“I'm very happy wiith my purchase.”

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Posted 3 weeks ago

“Very good service, excellent bag. Really pleased with quality.”

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Posted 4 weeks ago

“My order was dealt with efficiently and speedily. I was very pleased with the service provided.”

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Posted 4 weeks ago

“The description of the Debbie Shoulder bag was exact. I was very happy when it arrived. The customer service is second to none, the delivery time was good as well, just under 2 weeks from London to East coast Canada. This was an excellent experience from start to finish, I would highly recommend Assots to anyone looking to purchase a quality handbag.”

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Posted 4 weeks ago

“Was very pleased withe service and what I purchased”

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Posted 4 weeks ago

“Very happy with my bag”

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Posted 4 weeks ago

“Not exactly what I would call red, I have a collection of these purses in different colours. They are compact and convenient. I love them.”

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Posted 4 weeks ago

Assots London is rated 4.6 based on 2,365 reviews