Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,302 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,302 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 5 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 5 months ago

“Delivery was good”

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Posted 5 hours ago

“🌟 My Experience with Michaelandrew and team 🌟 After weeks of frustration and failed attempts elsewhere, I finally found real help with michaelandrew and team, From the very start, they showed patience, professionalism, and genuine care for my situation. They kept me informed every step of the way, provided honest updates, and took meaningful action that truly made a difference. Thanks to Michaelandrew and team, my issue was resolved, and my confidence was fully restored. Their dedication speaks for itself. 💬 Highly recommended for anyone seeking real, result-driven support”

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Posted 8 hours ago

“Really lovely little handbag, good value for money.”

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Posted 1 day ago

“First time I've shopped here and found it easy and well presented”

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Posted 1 day ago

“Nice bag , my wife chose it because it looked similar to her previous. Straight forward website great updates & fast delivery Thanks”

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Posted 1 day ago

“Quick delivery of goods”

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Posted 1 day ago

“Poor service... Refund”

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Posted 2 days ago

“I bought for my wife and she is really happy with the bag, nicely made and perfect size.”

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Posted 4 days ago

“Lovely little bag,holds all that i need”

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Posted 5 days ago

“Great experience! Fast delivery, nice packaging, great items at a great price! Unbelievably nice !”

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Posted 5 days ago

“Prompt delivery, lovely cross body bag, very good quality and looks exactly as pictured on web site. Great value for the money. Thank you!”

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Posted 1 week ago

“Jujst Beautiful”

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Posted 1 week ago

“verry happy”

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Posted 1 week ago

“Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.”

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Posted 1 week ago

“We are really pleased with the bag, but I cannot understand why the picture shows it with a leather strap but it has a fabric strap on the actual bag.”

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Posted 1 week ago

“Fast efficient service. Lovely key ring. X”

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Posted 1 week ago

“Wrong item and colour arrived. No easy option for refund”

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Posted 1 week ago

“Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.”

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Posted 1 week ago

“very good quality and prompt delivery.”

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Posted 1 week ago

“The customer service is second to none. There was a delivery issue ( item dispatched but never delivered by Royal Mail ) I informed customer services and they took control overseeing chasing the original order ,despatching a replacement on a speedy delivery and kept me informed of the situation via several emails. The crossbody phone bag is excellent quality and extremely stylish it’s exactly as shown. I wouldn’t hesitate in recommending this company for products and customer care well done 👏”

Helpful Report

Posted 2 weeks ago

Assots London is rated 4.6 based on 2,302 reviews