Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,282 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 5 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 4 months ago

“I bought a leather bag from Assots, it was a great price and beautiful quality. Their communication was excellent and it was quickly dispatched and delivered. I will definitely buy from them again. Great company to deal with.”

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Posted 17 hours ago

“My bag arrived very quickly and the quality is excellent”

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Posted 19 hours ago

“Ordered a handbag for my granddaughter on Monday lunchtime. Could not believe it when arrived the following afternoon. A lovely leather bag and it had a big discount on it, postage included too! Thank you, no hesitation will buy from you again”

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Posted 1 day ago

“I was very impressed with my purchase, the quality was second to none, and it arrived very quickly.”

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Posted 2 days ago

“Really pleased with my new handbag. Just the right amount of compartment. Perfect.”

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Posted 2 days ago

“Excellent choice of bags and speedy delivery”

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Posted 2 days ago

“Easy to navigate Assots site, found exactly what I was looking for. A no hassle purchase, arrived when expected. Thank you for the super customer service.”

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Posted 3 days ago

“Great quality leather and design.Bought for my granddaughter. Wish you did one in a bigger size but same design as this is a little small for my needs!”

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Posted 4 days ago

“The bag was just what I was looking for a gift and that type was very hard to find Delivered next day at this time of the year was impeessive”

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Posted 4 days ago

“I bought a crossbody phone bag from Assots early this year and used it everyday throughout summer and autumn. I’ve bought the same one in black for winter. I’d be lost without this bag… it’s perfect for essentials, phone, cards, a little make up and glasses. 10 out of 10😊”

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Posted 5 days ago

“Truly dependable people who take pride in doing things the right way.”

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Posted 6 days ago

“Easy ordering. Excellent customer service. Quick returns.”

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Posted 1 week ago

“Purchase of handbag . Looks good , price good , postage fast ,”

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Posted 1 week ago

“Very pleased with handbag and well made and quick delivery kept me informed right through to delivery”

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Posted 1 week ago

“Still not received my purchase 8 days after purchasing, tracking number for royal mail ( 48 hr delivery!) states that it hasnt even been recieved by them to be processed. Payment has gone from my account. Contacted ASSOTS and got a standard "we are looking into it" response, heard nothing since. No phone number to speak to a human being available. Not happy as a christmas present and ordered well in advance. Im even in the same country!”

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Posted 1 week ago

“Looks and feels high quality. Very good delivery time.”

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Posted 1 week ago

“Not very quality”

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Posted 1 week ago

“Thankyou for gorgeous bag. Excellent Quality love it will be ordering more.”

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Posted 1 week ago

“I will not be ordering from this company again. I managed to purchase a handbag (and receive a dispatch notification) which I was later told was out of stock. I was offered an alternative or refund. I chose an alternative. A refund was processed. After a lot of back and forth via email, which I found very frustrating, I was mistakenly given a refund and asked to order a new item. The refund could take up to 10 days to be available in my account. I was offered nothing as a gesture of goodwill for the stressful and frustrating service I had received. I cannot believe they expected me to place a new order with them after that experience. Steer clear!”

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Posted 1 week ago

“Very prompt delivery. Quality bags at affordable prices.”

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Posted 1 week ago

Assots London is rated 4.6 based on 2,282 reviews