Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,192 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 2 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 2 months ago

“Love these little bags.”

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Posted 1 day ago

“I have NOT received my goods after nearly a month! I have been in touch with Assots twice and have been fobbed off. They have now asked me to write a review! I would like a proper explaination and my money back.”

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Posted 1 day ago

“Ideal size & lovely quality! Excellent purchase”

Assots London 5 star review on 15th October 2025

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Posted 1 day ago

“Beautiful item. So well packaged and presented. Delivery careful and courteous service”

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Posted 2 days ago

“Lovely soft leather and perfect size for my needs. Excellent and efficient service”

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Posted 2 days ago

“I love my new black leather bag.The bag is good quality and very well priced. I will definitely use assets again.”

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Posted 2 days ago

“Love this bag Just the right size for evenings out”

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Posted 2 days ago

“Absolutely delighted with this purse. I genuinely wanted exactly what I received but doubted whether it would be. Because it was so reasonable, I wondered about the leather, but it is fabulous.”

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Posted 2 days ago

“First purchase from this company and I am absolutely delighted. Bag arrived promptly, as promised, the quality of the leather is fantastic. I will definitely be using this company again. Well fone Assots and thank you”

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Posted 2 days ago

“Beautiful soft leather perfect size for a night out. Great service and carefully packaged. Brilliant value for money. Will definitely buy again.”

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Posted 2 days ago

“The service has been quick and efficient.”

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Posted 2 days ago

“I have bought three of these, one for me, two as gifts. I cannot believe the quality, the leather, the style, the sturdy zips. They are the best mobile phone bags you can buy in my opinion and the free postage is a huge bonus. The plum colour is a delightful dusky grey purple, love it!”

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Posted 2 days ago

“Efficient. Article as described”

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Posted 2 days ago

“Came really quick delivery - beautiful handbag , wish they had more in stock they have been out of stock now for weeks”

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Posted 2 days ago

“I am not able to return this purchase, very terrible customer service experience. No reply via email.”

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Posted 2 weeks ago

“Am still chasing for a refund and am getting nowhere.”

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Posted 2 weeks ago

“Very quick delivery, product as described, great price”

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Posted 3 weeks ago

“Excellent service, wonderful product, couldn’t be happier.”

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Posted 3 weeks ago

Dear Beverley, Thank you so much for your kind words and wonderful 5-star review. We’re truly delighted to hear that you are so happy with both our service and your product. Knowing that we could provide you with a smooth shopping experience and a bag you love means a great deal to us. Your support and feedback encourage us to keep delivering high-quality products along with excellent service. Should you ever need any assistance in the future, please don’t hesitate to reach out to us at customerservice@assots.co.uk – we’ll be more than happy to help. We look forward to welcoming you back again soon. Yours sincerely, Team Assots

Posted 3 weeks ago

“Great product. But a slower delivery than I had hoped for. I don't know what the exchange or refund process is like”

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Posted 3 weeks ago

“Really pleased with my purchase good quality would recommend it value for money”

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Posted 4 weeks ago

Assots London is rated 4.6 based on 2,192 reviews