Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,291 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 5 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 4 months ago

“Jujst Beautiful”

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Posted 3 hours ago

“verry happy”

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Posted 16 hours ago

“Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.”

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Posted 3 days ago

“We are really pleased with the bag, but I cannot understand why the picture shows it with a leather strap but it has a fabric strap on the actual bag.”

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Posted 4 days ago

“Fast efficient service. Lovely key ring. X”

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Posted 5 days ago

“Wrong item and colour arrived. No easy option for refund”

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Posted 5 days ago

“Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.”

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Posted 5 days ago

“very good quality and prompt delivery.”

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Posted 5 days ago

“The customer service is second to none. There was a delivery issue ( item dispatched but never delivered by Royal Mail ) I informed customer services and they took control overseeing chasing the original order ,despatching a replacement on a speedy delivery and kept me informed of the situation via several emails. The crossbody phone bag is excellent quality and extremely stylish it’s exactly as shown. I wouldn’t hesitate in recommending this company for products and customer care well done 👏”

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Posted 6 days ago

“I bought a leather bag from Assots, it was a great price and beautiful quality. Their communication was excellent and it was quickly dispatched and delivered. I will definitely buy from them again. Great company to deal with.”

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Posted 1 week ago

“My bag arrived very quickly and the quality is excellent”

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Posted 1 week ago

“Ordered a handbag for my granddaughter on Monday lunchtime. Could not believe it when arrived the following afternoon. A lovely leather bag and it had a big discount on it, postage included too! Thank you, no hesitation will buy from you again”

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Posted 1 week ago

“I was very impressed with my purchase, the quality was second to none, and it arrived very quickly.”

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Posted 1 week ago

“Really pleased with my new handbag. Just the right amount of compartment. Perfect.”

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Posted 1 week ago

“Excellent choice of bags and speedy delivery”

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Posted 1 week ago

“Easy to navigate Assots site, found exactly what I was looking for. A no hassle purchase, arrived when expected. Thank you for the super customer service.”

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Posted 1 week ago

“Great quality leather and design.Bought for my granddaughter. Wish you did one in a bigger size but same design as this is a little small for my needs!”

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Posted 1 week ago

“The bag was just what I was looking for a gift and that type was very hard to find Delivered next day at this time of the year was impeessive”

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Posted 1 week ago

“I bought a crossbody phone bag from Assots early this year and used it everyday throughout summer and autumn. I’ve bought the same one in black for winter. I’d be lost without this bag… it’s perfect for essentials, phone, cards, a little make up and glasses. 10 out of 10😊”

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Posted 1 week ago

“Truly dependable people who take pride in doing things the right way.”

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Posted 1 week ago

Assots London is rated 4.6 based on 2,291 reviews