Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,084 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 4 weeks ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 2 weeks ago

“Nice quick delivery well packed many thanks”

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Posted 4 hours ago

“Georgous bag good quality and size”

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Posted 7 hours ago

Dear Claire, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'RUE' Distressed Tan Real Leather Crossbody Bag and that you’re pleased with both its quality and size. Your kind words mean a great deal to us, and we’re so happy the bag has lived up to your expectations. We truly appreciate your support and look forward to welcoming you back for more beautiful pieces in the future! Yours sincerely, Team Assots.

Posted 7 hours ago

“I bought a bag recently from Assots and was very satisfied with the service I received, the quick delivery, and the communication regarding updates about the delivery.”

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Posted 7 hours ago

“Excellent service, fast turn around, purse is lovely, I adore the colour, zips glide sooty, spacious compartments. Will order more products as I need them.”

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Posted 8 hours ago

Dear Pam, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love your 'MARY' Ocean Blue Soft Small Leather Coin Purse. It’s wonderful to know that you’re pleased with the colour, the smooth zips, and the spacious compartments. We’re also thrilled that you were happy with the fast service and turnaround. Your kind words mean so much to us, and we truly look forward to welcoming you back whenever you’re ready for more of our products. Yours sincerely, Team Assots

Posted 7 hours ago

“Beautiful bag - beautiful colour - bought in the sale - such a lucky find! Thank you!”

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Posted 1 day ago

“Mum liked it and that’s what is important however quality of the bag is lovely and was perfect size for what mum needed it for.”

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Posted 1 day ago

Dear Zubair, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your mum loved the 'LINBY' Dark Tan Pebble Grain Leather Crossbody Sling Bag. It’s lovely to know that the bag was not only the perfect size but also met your expectations in terms of quality. Your kind words mean a lot to us, and we truly appreciate you choosing Assots for such a thoughtful gift. We look forward to welcoming you back again soon! Yours sincerely, Team Assots

Posted 7 hours ago

“Beautiful quality handbag, great with lots of pockets.”

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Posted 1 day ago

Dear Liz, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'MILLIE' Tan Walnut Real Leather Designer Tote Work Bag. It’s great to know that you appreciate the beautiful quality and the thoughtfully designed pockets, making it both stylish and practical for everyday use. Your kind words mean a lot to us, and we look forward to welcoming you back for more bags you’ll enjoy! Yours sincerely, Team Assots

Posted 1 day ago

“Very nice bag , plenty of pockets and a lovely shape & material”

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Posted 1 day ago

“I love my bag it arrived swiftly and well packaged”

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Posted 1 day ago

“Lovely leather, good quality”

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Posted 1 day ago

“I'm disappointed and not happy with your company. You didn't send mr this item because you dadn't have it. You promised to send a refund but I still didn't receive it. Disappointed. Galina Duffy”

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Posted 2 days ago

Dear Gala, We are very sorry to hear about your disappointment and sincerely apologise for the inconvenience caused. Please be assured that once the returned product is received, your refund will be processed promptly. We appreciate your patience and understanding in this matter. If you have any further queries, you can contact us directly at customerservice@assots.co.uk. Yours sincerely, Team Assots

Posted 1 day ago

“A lovely bag, exactly what I needed and ordered. and delivery spot on too. Many thanks.”

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Posted 2 days ago

“Lovely little phone bag, well made, perfect size so you don’t have to remove it when you sit down. Can be worn under a coat which makes it even more secure.”

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Posted 3 days ago

Dear Angie, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you love your 'PETRA' Black Croc Real Leather Mobile Phone Crossbody Bag and find it the perfect size and well-made. It’s great to know that you appreciate the convenience and security of being able to wear it under a coat. Your kind words mean a lot to us, and we look forward to welcoming you back for more pieces you’ll enjoy! Yours sincerely, Team Assots

Posted 1 day ago

“Excellent quality and service”

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Posted 3 days ago

Dear Vivienne, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’re pleased with the quality of your 'MARIA' bag and our service. Your support means a lot to us, and we look forward to serving you again soon! Yours sincerely, Team Assots

Posted 1 day ago

“Easy to use website, would use again”

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Posted 3 days ago

“Love the bag and speedy delivery.”

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Posted 4 days ago

Dear Norma, Thank you so much for your wonderful 5-star review of our ‘TRACY’ Black Croc Real Leather Crossbody Phone Bag. We’re delighted to hear that you love the bag and that it reached you so quickly. Your kind words mean a lot to us, and we’re so pleased the bag has met your expectations in both style and service. We truly appreciate your support and look forward to serving you again in the future. Yours sincerely, Team Assots

Posted 1 day ago

“Lovely size and shape, but despite labelling, not sure it is leather”

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Posted 4 days ago

Dear Diana, Thank you for taking the time to share your thoughts on your ‘AVON’ Navy Soft Nappa Full Grain Real Leather Crossbody Bag. We’re glad to hear you are pleased with the size and shape of the bag, but we’re truly sorry to learn of your concerns regarding the leather material. Please rest assured that all our products, including the Avon bag, are crafted from 100% genuine real leather as described. That said, we completely understand your concern, as the soft nappa finish can sometimes feel different from other types of leather. We truly value your trust and feedback, and we’ll do everything possible to ensure you remain happy with your purchase. Yours sincerely, Team Assots

Posted 1 day ago

“Lovely purse very happy”

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Posted 4 days ago

“Lovely bag, instantly in use. Quality leather. Let down by courier”

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Posted 4 days ago

Dear Kathryn, Thank you so much for your 5-star review! We’re delighted to hear that you are enjoying your ‘Harry’ Black Real Leather Bum Belt Unisex Bag and that it was instantly in use. It’s great to know that the quality of the leather has impressed you. We’re truly sorry to hear that the courier service let you down. While we always aim to provide the best delivery experience, sometimes issues arise outside of our control, and we sincerely apologize for any inconvenience this may have caused. Your feedback is greatly appreciated, and we’re glad the product itself met your expectations. We look forward to welcoming you again soon. Yours sincerely, Team Assots

Posted 1 day ago

“Beautiful bag”

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Posted 4 days ago

Dear Zainab, Thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you found the ‘CAMELLA’ Brown Croc Leather Bum Belt Waist Festival Bag beautiful. It’s wonderful to know that you appreciate the design and style of the bag, as we always strive to create pieces that are both practical and stylish. Your feedback is truly valued, and we’re always looking for ways to make our products and service even better. We’d love to welcome you back again soon to explore more of our collection, and we hope your next purchase with us will be a full 5-star experience. Yours sincerely, Team Assots

Posted 1 day ago

Assots London is rated 4.6 based on 2,084 reviews