Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,303 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Got for my daughter's birthday, she absolutely loved it ❤️ would recommend”

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Posted 5 months ago

Dear Jackie, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that your daughter absolutely loved her birthday gift — that truly means a lot to us. Please pass along our belated birthday wishes to your daughter! 🎉 We’re so glad the bag made her day a little more special. Thank you again for your kind words and recommendation. We hope to see you shop with us again in the future! Warm regards, Team Assots.

Posted 5 months ago

“The item was surprisingly dirty and sticky and did not seem new, I am quite shocked that you sent it to me in that state.”

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Posted 9 hours ago

“Delivery was good”

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Posted 2 days ago

“🌟 My Experience with Michaelandrew and team 🌟 After weeks of frustration and failed attempts elsewhere, I finally found real help with michaelandrew and team, From the very start, they showed patience, professionalism, and genuine care for my situation. They kept me informed every step of the way, provided honest updates, and took meaningful action that truly made a difference. Thanks to Michaelandrew and team, my issue was resolved, and my confidence was fully restored. Their dedication speaks for itself. 💬 Highly recommended for anyone seeking real, result-driven support”

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Posted 2 days ago

“Really lovely little handbag, good value for money.”

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Posted 3 days ago

“First time I've shopped here and found it easy and well presented”

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Posted 3 days ago

“Nice bag , my wife chose it because it looked similar to her previous. Straight forward website great updates & fast delivery Thanks”

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Posted 3 days ago

“Quick delivery of goods”

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Posted 3 days ago

“Poor service... Refund”

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Posted 4 days ago

Dear Ann, Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you’ve had. We’re very sorry to see that you felt disappointed, and this is certainly not the level of service we aim to provide. At Assots, we take customer feedback extremely seriously, as it helps us identify where things may have gone wrong and how we can improve. If you would be willing, we would really appreciate it if you could let us know exactly what the issue was, so we can look into it properly and work towards a resolution for you. Your feedback genuinely matters to us, and we would welcome the opportunity to put things right. Thank you for your time, and we hope to hear from you soon. Yours sincerely, Team Assots.

Posted 1 day ago

“I bought for my wife and she is really happy with the bag, nicely made and perfect size.”

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Posted 6 days ago

“Lovely little bag,holds all that i need”

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Posted 1 week ago

“Great experience! Fast delivery, nice packaging, great items at a great price! Unbelievably nice !”

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Posted 1 week ago

“Prompt delivery, lovely cross body bag, very good quality and looks exactly as pictured on web site. Great value for the money. Thank you!”

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Posted 1 week ago

“Jujst Beautiful”

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Posted 1 week ago

“verry happy”

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Posted 1 week ago

“Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.”

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Posted 1 week ago

“We are really pleased with the bag, but I cannot understand why the picture shows it with a leather strap but it has a fabric strap on the actual bag.”

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Posted 2 weeks ago

“Fast efficient service. Lovely key ring. X”

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Posted 2 weeks ago

“Wrong item and colour arrived. No easy option for refund”

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Posted 2 weeks ago

“Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.”

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Posted 2 weeks ago

“very good quality and prompt delivery.”

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Posted 2 weeks ago

Assots London is rated 4.6 based on 2,303 reviews