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Assots London Reviews

4.6 Rating 1,824 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 1,824 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

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I'm afraid when I opened the package there was a smell, it was unpleasant and it put me off buying the bag as I didn't know if it would go.
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Posted 1 week ago
I was kept informed about my expected delivery. The only problem was caused by Evri the courier service. Absolutely appalling service. They delivered on the wrong day, the wrong time and left it in the wrong place where it could be seen from the road. It was thrown on my driveway despite my instructions to place it by my back door. It was pouring with rain so my parcel was sodden. However it was well sealed in a plastic bag thanks to Assots.
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Posted 1 week ago
. True to photo and description. Love it.
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Posted 1 week ago
Quick delivery - product as stated
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Posted 1 week ago
The Assots bag I purchased is lovely, but..... I was expecting it to be more roomy. It's definitely not an everyday bag. However it's just for holiday so it fits the bill. As others have mentioned the zip is not great quality, if the original price of £99 is to be believed its poorly designed. But overall I'm happy with my genuine leather Assots bag.
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Posted 1 week ago
Delivery quick. loved the handbag...just what I was looking for
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Posted 2 weeks ago
Quality item and speedy delivery
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Posted 2 weeks ago
The look of this bag is elegant and the quality is good.I love the design of the handle, but it would have been perfect if both the bag and handle had been a tiny bit bigger , so I could have the option of wearing it over my shoulder too.The zip opening is rather small. I can just about get my paperback in it . It will have to be an occasion bag rather than everyday . A larger version of this would be my perfect bag.
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Posted 2 weeks ago
Lovely little bag exactly what I needed it, and great price
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Posted 2 weeks ago
I had been searching for a crossbody bag for a wedding but also one I could use for everyday - practical but classy and I found it in Assot’s Jean tan handbag. I must admit I hadn’t heard of Assots before - so I’m pleased I discovered you! I notice that a few companies sell bags stating they are leather- when they’re not - they are faux leather in the small print. Thank you for being clear about your products - one thing made me curious though- the price drop from £119 to £37.50. I’m not sure I would’ve paid full price for the bag, but I will consider Assots when looking for a leather handbag in the future.
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Posted 2 weeks ago
Very disappointed. Bag received was a reject. Internal pocket was sewn upside down. Have tried to return and no one has still replied to deal with poor quality of goods sent that should never have passed quality control standards
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Posted 2 weeks ago
Xcellent delivery bag 🎒 etc thanku
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Posted 2 weeks ago
Good company
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Posted 2 weeks ago
Bag smaller than I expected, it did have size. Happy with bag
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Posted 2 weeks ago
Excellent customer service and product.
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Posted 2 weeks ago
Arrived on time and was immediately impressed by the high quality of the bag. The leather quality is superb - it actually looks and feels like leather and the stitching is perfect. Very pleased.
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Posted 2 weeks ago
A little smaller than I thought but a lovely bag....
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Posted 2 weeks ago
Yet to receive my order!!!
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Posted 2 weeks ago
Absolutely lovely. Love the handbag!
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Posted 2 weeks ago
Not as big as I expected but very nice nice long lead
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Posted 3 weeks ago
Assots London is rated 4.6 based on 1,824 reviews