Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,480 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“I don't know the company, but have every reason to credit them: delivery was swift, packaging was minimal yet made the bag feel I'd made a high quality purchase. And the bag itself is great.”

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Posted 1 month ago

“Easy to use website. Delivery was very quick. Great quality bags.”

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Posted 1 month ago

“Delivered on time Bag Perfect 👌 Exactly what I’ve been looking for, I can fit my Mobi, Cards, glasses, Pen and strip of medication. Everything I need. 👍”

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Posted 1 month ago

Thank you so much, Pauline, for your wonderful 5-star review! We’re delighted to hear that the Thea Black Polished VT Real Leather Mobile Phone Crossbody Bag is exactly what you’ve been looking for and that it fits all your everyday essentials so perfectly. It’s lovely to know you’re enjoying the quality and practicality of the bag. Thank you again for choosing Assots and for taking the time to share your experience! ❤️ Warm regards, Team Assots

Posted 1 month ago

“Very disappointed as it showed it with a wide straps”

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Posted 1 month ago

Hi, Thank you for your feedback, Tina, and we sincerely apologise for any confusion regarding the wider strap. To clarify, we do not state on our website that all of our bags come with wider straps. The wider straps are part of a new collection we have recently launched, which includes selected bags that come with the wider strap along with a range of complimentary items. We would be delighted for you to take a look at our new collection as many have loved it. We genuinely appreciate your feedback and are sorry for any misunderstanding that may have occurred when viewing the product. Yours sincerely, Team Assots

Posted 1 month ago

“Lovely bag with space and hanging spots.”

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Posted 1 month ago

“Beautiful leather bag,delivery was on time that was given was wrapped up very well ,I reccomend 💯 % .thankyou.”

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Posted 1 month ago

“Excellent top quality product keenly priced arrived on time extremely pleased with service and quality”

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Posted 1 month ago

“I like the bag I purchased . Love soft leather . I’m using it at a wedding .”

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Posted 1 month ago

“Unfortunately the adress written on the package i received was NOT the return adress even if it said so on the package . My returned bag was received at the other end but i will not get a refund because i sent it to the wrong adress ( on the package itself ) Assots didnt try to help me , such a shame .”

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Posted 2 months ago

Dear Fatima, We sincerely apologise for the confusion and inconvenience caused with your return. As communicated through our email correspondence, our team provided the correct returns address. We would like to assure you that once the returned bag reaches us, our returns team will review the matter and work to resolve it appropriately. We will ensure that you are not left at a loss as a result of this situation. We sincerely apologise again for the misunderstanding and inconvenience, and we appreciate your patience and understanding while we await the return. Yours sincerely, Team Assots.

Posted 2 months ago

“Beautiful quality soft leather bag. Very quick delivery with prompt email follow up. Got this bag at a great price. Thank you Assots”

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Posted 2 months ago

“I’ve bought 4 bags from Assots. Brilliant value for money, well made and packaged. Returns are easy (if you need to!) and customer service is excellent. Lovely products. Highly recommended!”

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Posted 2 months ago

“Plenty pockets. Arrived on time and quite quickly. Good size. Would have liked a more classy zip. Pushed through letterbox and squashed in half. However better than being left on doorstep for all to see.”

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Posted 2 months ago

“I have been very impressed with the help I received from customer services. They resolved an issue I had and the bag I purchased was of good quality at a good price. I will definitely be buying from them again.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“The bag is of very good quality. Nicely finished and presemted. The only quibble i have is about the colour. It is much lighter than it appeared on the site. Howdver i am still pleased with it.”

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Posted 2 months ago

“Good selection of bags in a wide range of colours at reasonable prices. Order arrived promptly. I am very pleased with it.”

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Posted 2 months ago

“Lovely bag, im very happy. Arrived promptly and tthe description was accurate”

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Posted 2 months ago

“Bought the same bag for my wife in black and now this one in blue. Her opinion is they are perfect bags for day or evening.”

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Posted 2 months ago

“Loved the bag but the lining inside was a bit large tended to creases quite a lot”

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Posted 2 months ago

“Great customer support and quick delivery.”

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Posted 2 months ago

Assots London is rated 4.6 based on 2,480 reviews