Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,459 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,459 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“I'm really pleased with my leather Linby crossbody bag from Assots. Good quality and just what I was looking for. There was a hiccup with delivery, but I contacted the Assots team and they promptly replied and resolved the issue. I would highly recommend the service and product.”

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Posted 9 months ago

“Item was not in stock as website was showing. Disappointed as this was going to be a gift.H owever they offered me a refund straight away”

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Posted 9 months ago

“Assots is very good to deal with. I am very pleased with the bag i bought.”

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Posted 9 months ago

“Love my new bag. This is the 3rd time I've bought a bag from Assots, great products at a good price and great customer service.”

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Posted 9 months ago

“Lovely bag”

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Posted 9 months ago

“Very pleased with this company. Communication very good. Delivery quick and packaged well”

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Posted 9 months ago

“I purchased the bag but sadly havent recieved it. Customer service has been communicating with me however the situation hasn't been resolved. I am very dissapointed. I have no bag & no refund. Have asked for information but getting nowhere. Such a shame.”

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Posted 9 months ago

Dear Natasha, We are truly sorry for the experience you’ve had, and we completely understand how frustrating and disappointing this situation has been for you. Please accept our sincere apologies . Please rest assured that we are actively working on this and doing everything within our control to ensure your order reaches you as quickly as possible. We have already raised this with our delivery partner and continue to push for a clear and immediate resolution. If the parcel does not arrive, you will absolutely receive a full refund — you will not be left without your bag or your money. At Assots London, customer satisfaction is our first priority — it’s what we stand for, and we are deeply sorry that your experience has not reflected this so far. We are fully committed to making this right for you. Thank you for your patience and understanding. We are here for you every step of the way. Yours sincerely, Team Assots.

Posted 9 months ago

“I am so impressed with Assots - their range of crossover bags is excellent. I did have to speak to Assots a while ago about a faulty strap they were polite and immediately put the situation right.”

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Posted 9 months ago

“Excellent service and good quality leather bag.”

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Posted 9 months ago

“Great customer service.”

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Posted 9 months ago

“Lovely bag. Prompt delivery.”

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Posted 9 months ago

“I have had bags before and always been pleased with them until my last purchase.”

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Posted 9 months ago

“Exactly what I wanted- accurate description and great delivery thank you”

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Posted 9 months ago

“What a gorgeous bag great size and so many pockets everything organised. I love it.”

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Posted 9 months ago

“I love my crossover tan coloured bag. It fits an umbrella, phone and other necessities. It has a few pockets but not so many you cannot find something. It has been admired by friends. I feel my stuff is safe from pickpockets. The colour goes with everything and most occasions”

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Posted 9 months ago

“The bag was better than I had expected, it feels and looks like a more expensive product. Very pleased it does exactly what I wanted.”

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Posted 9 months ago

“Wonderful company Fantastic quality goods Thank you”

Assots London 5 star review on 13th November 2025

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Posted 9 months ago

“Easy to use website and good communication. Arrived when stated”

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Posted 9 months ago

“Very good quality product, quick and easy purchase, with fast delivery.”

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Posted 9 months ago

“Handbag is really beautiful love the quality of the leather. Bought as a Christmas present for my sister and I’m sure she will be delighted with it. Great value for money.”

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Posted 9 months ago

Assots London is rated 4.6 based on 2,459 reviews