Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 1,837 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 1,837 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been buying my bags from Assots for a while now. Never disappoints - great value for money for top quality leather bags. Love this tote bag - carries everything I need for a busy day and looks very stylish”

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Posted 3 months ago

“sean Mitten Attachments Mon, Jan 20, 3:46 PM (3 days ago) to customerservice Mr S P Mitten Hello , i'd like your help please. I'm not too happy , this bag was one of my fiancee's gifts for her birthday over the weekend , first of all I paid for Express delivery 'it was slow getting to me' & also as you'll see from the photos , the bag itself is creased , looks like needs flattening out !! Also , my fiancee' went to let the strap down / out - noticed a split .... she's dissapointed as I am ! I'd like some kind of credit / compensation please ! I look forward to hearing from you on this. Mr S P Mitten (Order #34536) **I WOULD LIKE THIS ACTED ON PLEASE , I SENT AN EMAIL TO CUSTOMER SERVICES** S MITTEN”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Genuinely pleased with the quality, price and service. This was my first order, but I would definitely buy from Assots again.”

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Posted 3 months ago

“Great service & handbag just as described, thank you.”

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Posted 3 months ago

“Have bought both a handbag and purse quite recently from Assots - the quality of workmanship is excellent, the leather is very good and the inner lining superb! So pleased with purchase and would highly recommend.”

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Posted 3 months ago

“Excellent chic bag with a lot of storage and zip compartments as in phone, cards, etc etc”

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Posted 3 months ago

“Lovely well made bag at a great price. Would recommend”

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Posted 3 months ago

“Purchased a small leather coin purse, item perfect, website easy to use, fast delivery.”

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Posted 3 months ago

“Lovely soft leather handbag at a good price. Just what I need for travelling with plenty of pockets. Delivery was very punctual.”

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Posted 3 months ago

“Thanks delivery was great. Product was good. A little smaller than I’d planned for. So was contemplating returning product- however the returns process is NOT made easy at all. And as a result I’ve decided to keep it. It will be used. Please make your returns process much easier. Ie issue a QR code - for evri / post office. A little annoying and I’ve marked down one star for this purpose.”

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Posted 3 months ago

“Bought 3 card wallets, they arrived swiftly & are lovely soft leather. Ideal for gifts for friends & family. Thank you”

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Posted 3 months ago

“Assots were very efficient, the ordering system was easy to use and the delivery was timely. The bag was excellent quality, exactly what I wanted.”

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Posted 3 months ago

“Disappointed with the quality and not provided with any returns details or procedure. One to beware of!”

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Posted 3 months ago

“Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.”

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Posted 3 months ago

“Fabulous bags at such good prices, quality second to none. Really pleased with all four bags, two for gifts and two for me.”

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Posted 3 months ago

“Not received bag yet”

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Posted 3 months ago

“Great website and service”

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Posted 4 months ago

“Lovely quality bag and well designed”

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Posted 4 months ago

“I am very very pleased with this bag it is just what I wanted. Looks good and sits well across body.”

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Posted 4 months ago

Assots London is rated 4.6 based on 1,837 reviews