Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,175 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely leather, good quality”

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Posted 1 month ago

“I'm disappointed and not happy with your company. You didn't send mr this item because you dadn't have it. You promised to send a refund but I still didn't receive it. Disappointed. Galina Duffy”

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Posted 1 month ago

Dear Gala, We are very sorry to hear about your disappointment and sincerely apologise for the inconvenience caused. Please be assured that once the returned product is received, your refund will be processed promptly. We appreciate your patience and understanding in this matter. If you have any further queries, you can contact us directly at customerservice@assots.co.uk. Yours sincerely, Team Assots

Posted 1 month ago

“A lovely bag, exactly what I needed and ordered. and delivery spot on too. Many thanks.”

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Posted 1 month ago

“Lovely little phone bag, well made, perfect size so you don’t have to remove it when you sit down. Can be worn under a coat which makes it even more secure.”

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Posted 1 month ago

Dear Angie, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you love your 'PETRA' Black Croc Real Leather Mobile Phone Crossbody Bag and find it the perfect size and well-made. It’s great to know that you appreciate the convenience and security of being able to wear it under a coat. Your kind words mean a lot to us, and we look forward to welcoming you back for more pieces you’ll enjoy! Yours sincerely, Team Assots

Posted 1 month ago

“Excellent quality and service”

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Posted 1 month ago

Dear Vivienne, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’re pleased with the quality of your 'MARIA' bag and our service. Your support means a lot to us, and we look forward to serving you again soon! Yours sincerely, Team Assots

Posted 1 month ago

“Easy to use website, would use again”

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Posted 1 month ago

“Love the bag and speedy delivery.”

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Posted 1 month ago

Dear Norma, Thank you so much for your wonderful 5-star review of our ‘TRACY’ Black Croc Real Leather Crossbody Phone Bag. We’re delighted to hear that you love the bag and that it reached you so quickly. Your kind words mean a lot to us, and we’re so pleased the bag has met your expectations in both style and service. We truly appreciate your support and look forward to serving you again in the future. Yours sincerely, Team Assots

Posted 1 month ago

“Lovely size and shape, but despite labelling, not sure it is leather”

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Posted 1 month ago

Dear Diana, Thank you for taking the time to share your thoughts on your ‘AVON’ Navy Soft Nappa Full Grain Real Leather Crossbody Bag. We’re glad to hear you are pleased with the size and shape of the bag, but we’re truly sorry to learn of your concerns regarding the leather material. Please rest assured that all our products, including the Avon bag, are crafted from 100% genuine real leather as described. That said, we completely understand your concern, as the soft nappa finish can sometimes feel different from other types of leather. We truly value your trust and feedback, and we’ll do everything possible to ensure you remain happy with your purchase. Yours sincerely, Team Assots

Posted 1 month ago

“Lovely purse very happy”

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Posted 1 month ago

“Lovely bag, instantly in use. Quality leather. Let down by courier”

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Posted 1 month ago

Dear Kathryn, Thank you so much for your 5-star review! We’re delighted to hear that you are enjoying your ‘Harry’ Black Real Leather Bum Belt Unisex Bag and that it was instantly in use. It’s great to know that the quality of the leather has impressed you. We’re truly sorry to hear that the courier service let you down. While we always aim to provide the best delivery experience, sometimes issues arise outside of our control, and we sincerely apologize for any inconvenience this may have caused. Your feedback is greatly appreciated, and we’re glad the product itself met your expectations. We look forward to welcoming you again soon. Yours sincerely, Team Assots

Posted 1 month ago

“Beautiful bag”

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Posted 1 month ago

Dear Zainab, Thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you found the ‘CAMELLA’ Brown Croc Leather Bum Belt Waist Festival Bag beautiful. It’s wonderful to know that you appreciate the design and style of the bag, as we always strive to create pieces that are both practical and stylish. Your feedback is truly valued, and we’re always looking for ways to make our products and service even better. We’d love to welcome you back again soon to explore more of our collection, and we hope your next purchase with us will be a full 5-star experience. Yours sincerely, Team Assots

Posted 1 month ago

“Lovely leather”

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Posted 1 month ago

Dear Tracy, Thank you so much for your 5-star review! 🌟 We’re delighted to hear you’re happy with your ‘PETRA’ Black Croc Real Leather Mobile Phone Crossbody Bag and especially pleased that you love the leather. Your support means a lot to us, and we’re thrilled you chose Assots. We look forward to welcoming you back again soon for more beautiful leather pieces. Yours sincerely, Team Assots

Posted 1 month ago

“My bag was amazing the colour match my boots … so pleased with the price and ordered another in black , packed well and delivery was quick”

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Posted 1 month ago

“Excellent service, very professional and very punctual.”

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Posted 1 month ago

Dear Julie, Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you found our service excellent, professional, and punctual. Your kind words truly mean a lot to us and motivate our team to keep delivering the very best service. We’re so pleased you had a positive experience with us, and we’d be honoured to assist you again in the future. Customers like you make our work so rewarding! Warm regards, Team Assots

Posted 1 month ago

“Nice bag, real leather, got in the sale, worth the price”

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Posted 1 month ago

Hi Lesley, Thank you so much for your lovely 5-star review on the ‘ZARA’ Black Croc Real Leather Baguette Shoulder Bag. We’re delighted to hear you’re happy with the quality and value of your new bag, especially as a great find in the sale. Your support means a lot to us, and we hope you continue to enjoy your purchase for years to come. Yours sincerely, Team Assots

Posted 1 month ago

“Very pleased with the item. Delivered within the expected time.”

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Posted 1 month ago

Hi Christine, Thank you so much for your wonderful 5-star review on the ‘MERLIN’ Burgundy Full Grain Leather Zip Around Flap-over Backpack. We’re delighted to hear you’re pleased with the soft leather, great quality, and timely delivery. It’s fantastic to know your new backpack has met your expectations, and we truly appreciate your support. We look forward to serving you again soon! Yours sincerely, Team Assots

Posted 1 month ago

“Great company. Highly recommended”

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Posted 1 month ago

“Lovely bag,quick delivery”

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Posted 1 month ago

Hi Margaret, Thank you so much for your wonderful 5-star review on the ‘ROSY’ Black Pebble Grain Soft Real Leather Crossbody Bag. We’re delighted to hear you love your new bag and that it reached you quickly. Your kind words mean a lot to us, and we truly appreciate your support. We hope your ROSY bag brings you lots of joy and style for many occasions ahead! Yours sincerely, Team Assots.

Posted 1 month ago

“Nice just very thin leather”

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Posted 1 month ago

Hi Adam, Thank you for your honest feedback and for taking the time to share your thoughts on the ‘Esme’ Black Python Snake Real Leather Slouchy Hobo Bag. We’re glad you found the bag nice, but we’re truly sorry to hear the leather felt thinner than expected. Our team will take your comments onboard as we continuously work to improve our products. If you’d like, please feel free to reach out to our customer care team so we can assist you further. We truly value your support and hope to serve you better in the future. Warm regards, Team Assots

Posted 1 month ago

“Beautiful bag, amazing price in the sale and arrived quickly. My first order and definitely won't be my last.”

Helpful Report

Posted 1 month ago

Dear Rosemary, Thank you so much for your wonderful review! We’re delighted to hear you love your ‘ZARA’ Black Croc Real Leather Baguette Shoulder Bag and that you found it to be amazing value. It’s fantastic to know your first experience with us has been so positive, and we truly appreciate your kind words about our quick delivery. Your support means the world to us, and we can’t wait to welcome you back for your next purchase. Warm regards, Team Assots.

Posted 1 month ago

Assots London is rated 4.6 based on 2,175 reviews