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Assots London Reviews

4.6 Rating 2,380 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,380 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Really lovely little handbag, good value for money.
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Posted 3 months ago
First time I've shopped here and found it easy and well presented
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Posted 3 months ago
Nice bag , my wife chose it because it looked similar to her previous. Straight forward website great updates & fast delivery Thanks
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Posted 3 months ago
Quick delivery of goods
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Posted 3 months ago
Poor service... Refund
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Posted 3 months ago
Dear Ann, Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you’ve had. We’re very sorry to see that you felt disappointed, and this is certainly not the level of service we aim to provide. At Assots, we take customer feedback extremely seriously, as it helps us identify where things may have gone wrong and how we can improve. If you would be willing, we would really appreciate it if you could let us know exactly what the issue was, so we can look into it properly and work towards a resolution for you. Your feedback genuinely matters to us, and we would welcome the opportunity to put things right. Thank you for your time, and we hope to hear from you soon. Yours sincerely, Team Assots.
Posted 3 months ago
I bought for my wife and she is really happy with the bag, nicely made and perfect size.
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Posted 3 months ago
Lovely little bag,holds all that i need
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Posted 3 months ago
Great experience! Fast delivery, nice packaging, great items at a great price! Unbelievably nice !
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Posted 3 months ago
Prompt delivery, lovely cross body bag, very good quality and looks exactly as pictured on web site. Great value for the money. Thank you!
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Posted 3 months ago
Jujst Beautiful
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Posted 3 months ago
verry happy
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Posted 3 months ago
Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.
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Posted 3 months ago
We are really pleased with the bag, but I cannot understand why the picture shows it with a leather strap but it has a fabric strap on the actual bag.
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Posted 3 months ago
Fast efficient service. Lovely key ring. X
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Posted 3 months ago
Wrong item and colour arrived. No easy option for refund
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Posted 3 months ago
Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.
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Posted 3 months ago
very good quality and prompt delivery.
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Posted 3 months ago
The customer service is second to none. There was a delivery issue ( item dispatched but never delivered by Royal Mail ) I informed customer services and they took control overseeing chasing the original order ,despatching a replacement on a speedy delivery and kept me informed of the situation via several emails. The crossbody phone bag is excellent quality and extremely stylish it’s exactly as shown. I wouldn’t hesitate in recommending this company for products and customer care well done 👏
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Posted 3 months ago
I bought a leather bag from Assots, it was a great price and beautiful quality. Their communication was excellent and it was quickly dispatched and delivered. I will definitely buy from them again. Great company to deal with.
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Posted 3 months ago
My bag arrived very quickly and the quality is excellent
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Posted 3 months ago
Assots London is rated 4.6 based on 2,380 reviews