Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,245 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“Just what I wanted. Lovely leather with plenty of room for my purse and keys.”

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Posted 2 months ago

Hi Jackie, Thank you so much for your wonderful review! We’re thrilled to hear that your 'MARIA' Nudish Ice Grey Pebble Grain Real Leather Crossbody Phone Bag is just what you wanted. It’s great to know that the leather quality and spacious design have met your expectations, making it perfect for your purse and keys. Your kind words mean a lot to us and motivate our team to continue offering high-quality, stylish bags that our customers love. If you ever have any questions about caring for your bag or styling it, please don’t hesitate to reach out. Thanks again for sharing your experience! Yours sincerely, Team Assots.

Posted 2 months ago

“Lovely bag, great quality & lovely colour 😊”

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Posted 2 months ago

Hi Emma, Thank you so much for your wonderful review! We’re thrilled to hear that you love your 'TINA' Orange Suede Real Leather Unlined Slouchy Shopper Tote Bag. It’s fantastic to know that the quality and vibrant color have met your expectations. We hope it becomes a favorite in your collection and adds a bright, stylish touch to your everyday outfits. Your kind words mean a lot to our team and encourage us to continue delivering high-quality, beautiful bags. Thanks again for sharing your experience! Yours sincerely, Team Assots

Posted 2 months ago

“Nice site to navigate , with loads of choices and styles . Great communication and arrived within the delivery time given”

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Posted 2 months ago

“Brilliant quality bag and quick delivery, thank you”

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Posted 2 months ago

“Perfect cross body phone bag, nice leather and good colour, might get another”

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Posted 2 months ago

“Bag smelt strongly of fish, soaked for a day with washing tablets- no improvement. Washed x3 times in machine ( in pillow case) bag is ruined. Will not be buying again.”

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Posted 2 months ago

Dear Laura, We are truly sorry to hear about your experience and completely understand how disappointing this must have been for you. Please accept our sincere apologies. As your bag was crafted from 100% genuine leather, a natural scent can sometimes be present when new. This is normal with high-quality leather products and typically fades away naturally with use and exposure to air. We must kindly note that leather should never be washed in a washing machine, as this can permanently damage the material. In such situations, we always recommend reaching out to us directly at customerservice@assots.co.uk so we can provide the correct guidance and resolve any concerns for you. We genuinely regret that this was not the experience you had with us, and your feedback will be carefully reviewed with our team to ensure better communication in the future. Yours sincerely, Team Assots.

Posted 2 months ago

“Bought a bag for a friend and I loved it but it wasn't to her taste. The bag was a v good price and delivery was fast. Returned and was refunded fairly quickly.”

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Posted 2 months ago

“Real leather, nice designs and well priced!”

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Posted 2 months ago

“I am unable to write a full review as I bough the hand bag as a christmas present. However, the bag looks like it is a quality item, well made. The price was good and it was a quick delivery.”

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Posted 2 months ago

“The bag arrived quickly and is as described. Very happy with the quality”

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Posted 2 months ago

“Great quality hand bag very happy 😊”

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Posted 2 months ago

“A nice leather bag with two inside pockets.”

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Posted 2 months ago

“Beautiful”

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Posted 2 months ago

“Very happy with my recent purchase”

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Posted 2 months ago

“Good efficient company.”

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Posted 2 months ago

“My bag is excellent”

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Posted 2 months ago

“Good service, quick delivery.”

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Posted 2 months ago

“This perfect in every way. The size and the compartments as you can have keys, cash and/or cards with you and it saves buying a bag. I love it 😀”

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Posted 2 months ago

“I would recommend you to anyone the bag I got is beautiful nice and soft leather to say it's only small I got everything i need in it thankyou very much I'm disabled so I only need a smallish bag I'm definitely going to have another look at them”

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Posted 2 months ago

“Excellent customer service; my purchase arrived earlier than expected so was able to use it for my trip.”

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Posted 2 months ago

Assots London is rated 4.6 based on 2,245 reviews