Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,312 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A large selection of products. Fast delivery, hassle-free return. The Petite section is especially useful to me.”

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Posted 1 month ago

“Love my bag, everything I wanted”

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Posted 1 month ago

“Extremely pleased with my handbag. Started using it as soon as I received it.”

Assots London 5 star review on 3rd December 2025

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Posted 1 month ago

“Recipient loved her birthday gift”

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Posted 1 month ago

“A small convenient bag which has a lot of little pockets. Sits neatly across body and can be easily accessed. Had to learn how to manage without all the contents I usually carry around - but I’m really pleased 🙂 x”

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Posted 1 month ago

“Good quality, quick delivery & a great price.”

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Posted 1 month ago

“Arrived quicker than expected. Good price.”

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Posted 1 month ago

“Excellent quality fast delivery great price”

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Posted 1 month ago

“I bought this bag for my daughter for her birthday, she loves it.”

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Posted 1 month ago

“Unfortunately my purchase was not delivered. I am still trying to get my bag or a refund. Extremely disappointing.”

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Posted 1 month ago

“Well made excellant quality”

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Posted 1 month ago

“Very nice and light”

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Posted 1 month ago

“Quick delivery and excellent quality handbag”

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Posted 1 month ago

“I'm really pleased with my leather Linby crossbody bag from Assots. Good quality and just what I was looking for. There was a hiccup with delivery, but I contacted the Assots team and they promptly replied and resolved the issue. I would highly recommend the service and product.”

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Posted 1 month ago

“Item was not in stock as website was showing. Disappointed as this was going to be a gift.H owever they offered me a refund straight away”

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Posted 1 month ago

“Assots is very good to deal with. I am very pleased with the bag i bought.”

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Posted 1 month ago

“Love my new bag. This is the 3rd time I've bought a bag from Assots, great products at a good price and great customer service.”

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Posted 1 month ago

“Lovely bag”

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Posted 1 month ago

“Very pleased with this company. Communication very good. Delivery quick and packaged well”

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Posted 1 month ago

“I purchased the bag but sadly havent recieved it. Customer service has been communicating with me however the situation hasn't been resolved. I am very dissapointed. I have no bag & no refund. Have asked for information but getting nowhere. Such a shame.”

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Posted 1 month ago

Dear Natasha, We are truly sorry for the experience you’ve had, and we completely understand how frustrating and disappointing this situation has been for you. Please accept our sincere apologies . Please rest assured that we are actively working on this and doing everything within our control to ensure your order reaches you as quickly as possible. We have already raised this with our delivery partner and continue to push for a clear and immediate resolution. If the parcel does not arrive, you will absolutely receive a full refund — you will not be left without your bag or your money. At Assots London, customer satisfaction is our first priority — it’s what we stand for, and we are deeply sorry that your experience has not reflected this so far. We are fully committed to making this right for you. Thank you for your patience and understanding. We are here for you every step of the way. Yours sincerely, Team Assots.

Posted 1 month ago

Assots London is rated 4.6 based on 2,312 reviews