Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,228 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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“I received my bag I must say I was very impressed with it ! It’s a lovely size bag and the colour is gorgeous , the reason I gave a 4 star and not 5 I would have liked the strap on the shoulder to be slightly wider … First time I used this online website will be ordering another bag soon 😍”

Helpful Report

Posted 2 months ago

Dear Fozia, Thank you so much for sharing your lovely review of our ‘ZARA’ Tan Croc Real Leather Baguette Shoulder Bag! We’re delighted to hear that you were impressed with the bag and loved its size and colour. Your feedback about the strap is truly valuable, and we’ll be sure to pass this along to our design team as we always strive to improve and meet our customers’ preferences. It means a lot to us that this was your first time shopping on our website, and we’re thrilled to know you’re already planning your next purchase. We can’t wait to welcome you back and hope your next bag brings you just as much joy. Thank you once again for choosing us and for taking the time to leave such thoughtful feedback — we truly appreciate it! 💛 Warm regards, Team Assots

Posted 2 months ago

“This is my first purchase at Assots. Very pleased with my purchase, will buy again.”

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Posted 2 months ago

Dear Paula, Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that your 'CANARY' Black Vintage Leather Crossbody Bag has been the perfect find for you. It’s wonderful to know that the bag holds all your essentials — from your purse and phone to your lippy — with ease and without any hassle. We’re also so pleased that you find it not only practical and great value but also stylish enough to receive compliments whenever you carry it. As this was your first purchase with us, your kind words mean even more, and we truly appreciate the trust you placed in Assots. We’re thrilled that your experience has been so positive, and we look forward to welcoming you back again soon for more beautiful bags to enjoy. Yours sincerely, Team Assots.

Posted 2 months ago

“Stylish tote and not too big”

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Posted 2 months ago

“Very prompt in delivey and easy to order. Qulity of wallet was good too.”

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Posted 2 months ago

“Nice quick delivery well packed many thanks”

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Posted 2 months ago

Dear Lesley, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your 'ROSY' Navy Pebble Grain Soft Real Leather Crossbody Bag. It’s lovely to know that you’re pleased with the soft leather, the stylish colour for the autumn/winter season, and the practical design with plenty of space for smaller items. We’re also delighted that your order arrived quickly and well packed. Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again soon! Yours sincerely, Team Assots

Posted 2 months ago

“Georgous bag good quality and size”

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Posted 2 months ago

Dear Claire, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'RUE' Distressed Tan Real Leather Crossbody Bag and that you’re pleased with both its quality and size. Your kind words mean a great deal to us, and we’re so happy the bag has lived up to your expectations. We truly appreciate your support and look forward to welcoming you back for more beautiful pieces in the future! Yours sincerely, Team Assots.

Posted 2 months ago

“I bought a bag recently from Assots and was very satisfied with the service I received, the quick delivery, and the communication regarding updates about the delivery.”

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Posted 2 months ago

“Excellent service, fast turn around, purse is lovely, I adore the colour, zips glide sooty, spacious compartments. Will order more products as I need them.”

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Posted 2 months ago

Dear Pam, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love your 'MARY' Ocean Blue Soft Small Leather Coin Purse. It’s wonderful to know that you’re pleased with the colour, the smooth zips, and the spacious compartments. We’re also thrilled that you were happy with the fast service and turnaround. Your kind words mean so much to us, and we truly look forward to welcoming you back whenever you’re ready for more of our products. Yours sincerely, Team Assots

Posted 2 months ago

“Beautiful bag - beautiful colour - bought in the sale - such a lucky find! Thank you!”

Helpful Report

Posted 3 months ago

“Mum liked it and that’s what is important however quality of the bag is lovely and was perfect size for what mum needed it for.”

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Posted 3 months ago

Dear Zubair, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your mum loved the 'LINBY' Dark Tan Pebble Grain Leather Crossbody Sling Bag. It’s lovely to know that the bag was not only the perfect size but also met your expectations in terms of quality. Your kind words mean a lot to us, and we truly appreciate you choosing Assots for such a thoughtful gift. We look forward to welcoming you back again soon! Yours sincerely, Team Assots

Posted 2 months ago

“Beautiful quality handbag, great with lots of pockets.”

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Posted 3 months ago

Dear Liz, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'MILLIE' Tan Walnut Real Leather Designer Tote Work Bag. It’s great to know that you appreciate the beautiful quality and the thoughtfully designed pockets, making it both stylish and practical for everyday use. Your kind words mean a lot to us, and we look forward to welcoming you back for more bags you’ll enjoy! Yours sincerely, Team Assots

Posted 3 months ago

“Very nice bag , plenty of pockets and a lovely shape & material”

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Posted 3 months ago

“I love my bag it arrived swiftly and well packaged”

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Posted 3 months ago

“Lovely leather, good quality”

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Posted 3 months ago

“I'm disappointed and not happy with your company. You didn't send mr this item because you dadn't have it. You promised to send a refund but I still didn't receive it. Disappointed. Galina Duffy”

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Posted 3 months ago

Dear Gala, We are very sorry to hear about your disappointment and sincerely apologise for the inconvenience caused. Please be assured that once the returned product is received, your refund will be processed promptly. We appreciate your patience and understanding in this matter. If you have any further queries, you can contact us directly at customerservice@assots.co.uk. Yours sincerely, Team Assots

Posted 3 months ago

“A lovely bag, exactly what I needed and ordered. and delivery spot on too. Many thanks.”

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Posted 3 months ago

“Lovely little phone bag, well made, perfect size so you don’t have to remove it when you sit down. Can be worn under a coat which makes it even more secure.”

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Posted 3 months ago

Dear Angie, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you love your 'PETRA' Black Croc Real Leather Mobile Phone Crossbody Bag and find it the perfect size and well-made. It’s great to know that you appreciate the convenience and security of being able to wear it under a coat. Your kind words mean a lot to us, and we look forward to welcoming you back for more pieces you’ll enjoy! Yours sincerely, Team Assots

Posted 3 months ago

“Excellent quality and service”

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Posted 3 months ago

Dear Vivienne, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’re pleased with the quality of your 'MARIA' bag and our service. Your support means a lot to us, and we look forward to serving you again soon! Yours sincerely, Team Assots

Posted 3 months ago

“Easy to use website, would use again”

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Posted 3 months ago

“Love the bag and speedy delivery.”

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Posted 3 months ago

Dear Norma, Thank you so much for your wonderful 5-star review of our ‘TRACY’ Black Croc Real Leather Crossbody Phone Bag. We’re delighted to hear that you love the bag and that it reached you so quickly. Your kind words mean a lot to us, and we’re so pleased the bag has met your expectations in both style and service. We truly appreciate your support and look forward to serving you again in the future. Yours sincerely, Team Assots

Posted 3 months ago

Assots London is rated 4.6 based on 2,228 reviews