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Assots London Reviews

4.6 Rating 2,457 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,457 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email

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Excellent choice of bags and speedy delivery
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Posted 8 months ago
Easy to navigate Assots site, found exactly what I was looking for. A no hassle purchase, arrived when expected. Thank you for the super customer service.
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Posted 8 months ago
Great quality leather and design.Bought for my granddaughter. Wish you did one in a bigger size but same design as this is a little small for my needs!
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Posted 8 months ago
The bag was just what I was looking for a gift and that type was very hard to find Delivered next day at this time of the year was impeessive
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Posted 8 months ago
I bought a crossbody phone bag from Assots early this year and used it everyday throughout summer and autumn. I’ve bought the same one in black for winter. I’d be lost without this bag… it’s perfect for essentials, phone, cards, a little make up and glasses. 10 out of 10😊
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Posted 8 months ago
Truly dependable people who take pride in doing things the right way.
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Posted 8 months ago
Easy ordering. Excellent customer service. Quick returns.
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Posted 8 months ago
Purchase of handbag . Looks good , price good , postage fast ,
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Posted 8 months ago
Very pleased with handbag and well made and quick delivery kept me informed right through to delivery
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Posted 8 months ago
Still not received my purchase 8 days after purchasing, tracking number for royal mail ( 48 hr delivery!) states that it hasnt even been recieved by them to be processed. Payment has gone from my account. Contacted ASSOTS and got a standard "we are looking into it" response, heard nothing since. No phone number to speak to a human being available. Not happy as a christmas present and ordered well in advance. Im even in the same country!
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Posted 8 months ago
Looks and feels high quality. Very good delivery time.
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Posted 8 months ago
Not very quality
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Posted 8 months ago
Thankyou for gorgeous bag. Excellent Quality love it will be ordering more.
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Posted 8 months ago
I will not be ordering from this company again. I managed to purchase a handbag (and receive a dispatch notification) which I was later told was out of stock. I was offered an alternative or refund. I chose an alternative. A refund was processed. After a lot of back and forth via email, which I found very frustrating, I was mistakenly given a refund and asked to order a new item. The refund could take up to 10 days to be available in my account. I was offered nothing as a gesture of goodwill for the stressful and frustrating service I had received. I cannot believe they expected me to place a new order with them after that experience. Steer clear!
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Posted 8 months ago
Very prompt delivery. Quality bags at affordable prices.
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Posted 8 months ago
Lovely bag
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Posted 8 months ago
Not received yet even received by Royal Mail one week on.
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Posted 8 months ago
Love the colour of this bag, nice leather and very spacious, ideal size for me.
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Posted 8 months ago
Great quality and arrived promptly. Stylish classic black bag
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Posted 8 months ago
Ordered navy bag and matching tassel, really delighted with the workmanship
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Posted 8 months ago
Assots London is rated 4.6 based on 2,457 reviews