Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,633 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

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“As expected, flowers were fresh, nicely presented and have lasted extremely well. My mother is very happy! Highly recommended.”

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Posted 4 years ago

“I found Appleyard to be reliable and customer focused. All the products that I've ordered from them have been loved by the recipients. I would recommend and continue to use them”

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Posted 4 years ago

“Very good service, wonderful flowers. I will order again. Thanks”

Appleyard London 5 star review on 13th April 2022

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Posted 4 years ago

“Very good quality.”

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Posted 4 years ago

“Beautiful gift”

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Posted 4 years ago

“Will definitely be a customer again”

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Posted 4 years ago

“Lovely bunch for new parents”

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Posted 4 years ago

“Flower order for parents anniversary was disappointing as they wilted within 2 days. I raised this with Appleyard and they promptly provided a replacement bunch within a couple of days. You can't always get it right, but if you make the effort to put it right, that's the sign of a good business for me.”

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Posted 4 years ago

“Arrived and lovely fresh flowers”

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Posted 4 years ago

“The recipient was "above the moon" - a beautiful bouquet delivered on time with easy tracking.”

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Posted 4 years ago

“Good quality bouquet arrived in time as usual”

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Posted 4 years ago

“I can only comment on the website and what was on offer as I ordered the gift of flowers and champagne as a retirement gift for an ex-client of my Boss who was away on leave at the time. If he gives me more feedback on his return I will update the website. Great selection on offer and easy to navigate. I will definitely use again.”

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Posted 4 years ago

“Website was easy to navigate, option for guaranteed delivery the next day by 1 which gave me confidence, recipient was thrilled with the gift”

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Posted 4 years ago

“Excellent service Flowers in bouquet really lovely”

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Posted 4 years ago

“Excellent service! Unfortunately you left the name of the sender off the card!!”

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Posted 4 years ago

“Ordered Lilies for my mums birthday.. they have blossomed so beautifully and were delivered with so much care. Even though i was like the 80th stop with Yodel!”

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Posted 4 years ago

“Great service and beautiful flowers”

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Posted 4 years ago

“Always a beautiful bouquet with plenty in bud so they last longer in a warm house!”

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Posted 4 years ago

“Fantastic quality roses and great price.”

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Posted 4 years ago

“Excellent....lovely flowers, good generous bouquets, efficient delivery and most attentive customer service. What else could one want. Well done, Appleyard.”

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Posted 4 years ago

Appleyard London is rated 4.6 based on 12,633 reviews