Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,752 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I tried to cancel the delivery two days before but with no success, shame as I am not sure who has the (not cheap) flowers now. The customer service told me that as they had not been able to cancel the delivery they would allocate a credit against the account to be used in a future occasion, we'll see...”

Helpful Report

Posted 10 years ago

“This was the first time purchased flowers from Appleyard and I have got to say - I was disappointed by the roses in the bouquet as their exterior petals were already crisp, dry and brown around the edges. The rest of the flowers lasted five days but the roses wilted after three.”

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Posted 10 years ago

“Very disappointed with the flowers only lasted a few day”

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Posted 10 years ago

“I used a discount voucher for these flowers, but I was a little disappointed when they arrived. The flowers were supposed to be worth £49.99, but even at £24.99 (the price after the discount was applied), I felt these weren't value for money. The bouquet was quite small and the flowers didn't look very fresh - I feel I could have picked up something better for £24.99 (and not had to pay the £4.99 delivery charge) at my local florist. This was my first experience of Appleyard, having been attracted by the Tatler Privilege Club offer. Having not really had a particularly good first experience, I'm not sure I would use them again.”

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Posted 10 years ago

“The flowers were OK, the roses were nice but not vibrant colours, overall the arrangement was quite poor.”

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Posted 10 years ago

“Bouquet as described and recipient said it looked nice on arrival, but three days later when I saw it, it was looking a tad jaded and some of the white roses were quite brown around the edges. I have to say on the whole I was a bit disappointed.”

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Posted 10 years ago

“Sadly I was disappointed with the bouquet I had sent to my Mum. It didn't look anywhere near as lovely as the website photo and some of the flowers died before they opened.”

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Posted 10 years ago

“I was slightly embarrassed by the bunch of flowers that arrived as they were a gift. The picture on the website looked much more beautiful and impressive than the actual bunch delivered. Also I emailed Appleyard to express my disappointment and never heard back - which was also disappointing.”

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Posted 10 years ago

Appleyard London is rated 4.6 based on 11,752 reviews