Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,535 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order easily placed ,no fuss simple to do ,and was kept well informed about the delivery on the day , no complaints.”

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Posted 7 months ago

“The flowers arrived on time, beautifully packaged. The flowers themselves were perfect. High quality.”

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Posted 7 months ago

“Pleased with my flowers arrived in very good condition thanks”

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Posted 7 months ago

“Flowers arrived to my Mum in time and safely.”

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Posted 7 months ago

“Excellent quality. Arrived on time and packaged well. My partner was over the moon. Highly recommend.”

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Posted 7 months ago

“Great flowers ! Even after 5 days the roses look super nice and fresh ! Thank you !”

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Posted 7 months ago

“Flowers arrived on time and recipient loved the autumnal colours of the bouquet”

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Posted 7 months ago

“Fantastic”

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Posted 7 months ago

“Very happy with the updated delivery”

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Posted 7 months ago

“Delivered in time and the recipient was delighted.”

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Posted 7 months ago

“Marvelous monthly bouquets, thoughtfully selected and arranged (would be '5 stars' based on that). However, experiences slightly marred by problems with the website and contacting Appleyard. The info one needs can be difficult to find (like when does our current monthly subscription end?) and how to readily resolve a missing delivery which somehow had been 'lost' of of the system. It also can be slow to navigate to place a new order etc.”

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Posted 7 months ago

“My friend was over the moom with her flowers!”

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Posted 7 months ago

“Absolutely thrilled with both the hat box and the Winter Spice arrangement from Appleyard Flowers. They are both truly beautiful — elegant, high-quality, and even lovelier in person. Highly recommended!”

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Posted 7 months ago

“This is not a review of their products which have always been lovely. But I will no longer be using this site as it is ridiculously hard to log in. I forgot my password and asked it to send me a reset to my email but despite four attempts it wouldn't accept my new password. I have now given up and wont be using them again”

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Posted 7 months ago

Hi Trish, I’m really sorry to hear you’ve had such trouble with logging in and password resets. That sounds frustrating, and I understand why you’d be hesitant to use the site again. Please know we’re here to help. If you can’t reset your password after multiple attempts, please contact our customer services team at customerservices@appleyardlondon.com with your account email and any error messages you’re seeing, and we’ll assist you promptly. Thank you for letting us know. We appreciate the opportunity to make this right. Warm regards, Team Appleyard London Kind regards, Team Appleyard London

Posted 7 months ago

“Great prompt service”

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Posted 7 months ago

“Beautiful flowers, easy to navigate the website and order.”

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Posted 7 months ago

“My girlfriend absolutely loved the flowers. However, the vase was way smaller than the bouquet, so the flowers couldn’t fit.”

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Posted 7 months ago

“Every year I send my niece a gift from Appleyard London. Since I live in the U.S., Appleyard has been my go to place for either a beautfiul wreath, flower arrangment, or house plant. Every order I have placed has arrived on time and was loved by my niece. The order and payment process is seemless for an international buyer. Thank you Appleyard.”

Appleyard London 5 star review on 24th November 2025

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Posted 7 months ago

“Flowers arrived as schedules and were appreciated by my mum, however deliver was on the doorstep and not inside the proch as the delivery driver had stated.”

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Posted 7 months ago

“It was good”

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Posted 7 months ago

Appleyard London is rated 4.6 based on 12,535 reviews