Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,374 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My sister was delighted with her flowers.”

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Posted 7 months ago

“Beautiful flowers, so fresh. I changed the delivery date online and the support team that helped me change the date were so helpful. Flowers delivered on time, to the door. My friend really appreciated them. Thankyou Appleyard”

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Posted 8 months ago

“Really quick delivery, amazing quality”

Appleyard London 5 star review on 9th August 2025

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Posted 8 months ago

“Beautiful flowers and gift, prompt delivery”

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Posted 8 months ago

“Beautiful flowers, on time delivery. Very happy recipient.”

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Posted 8 months ago

“Fact Train.”

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Posted 8 months ago

“Beautiful flowers delivered on time.”

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Posted 8 months ago

“Bought flowers for my sister in Northern Ireland. She was delighted with them. Thanks!”

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Posted 8 months ago

“Fab & easy to use aslo fast delivery , i was sent a picture of the flowers adn were beautuful wil use thsiu service again.”

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Posted 8 months ago

“Beautifull flowers and timely delivery”

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Posted 8 months ago

“beautiful flowers and came on time. Really happy as it was for my niece's pre-wedding celebration”

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Posted 8 months ago

“Very nice👍”

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Posted 8 months ago

“It is very difficult to review Appleyard London as I sent flowers, prosecco and truffles to my daughter-in-law who lives 200 miles away! They were delivered on the right day, which is excellent, but I can give no opinion on whether they were as per the photographs or value for money because I have not seen them myself! Neither do I know who delivered it or if it was damaged in any way.”

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Posted 8 months ago

“Nice.flowees and delivered on time.”

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Posted 8 months ago

“Had an issue with my roses but resolved straight away by Max”

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Posted 8 months ago

Hi Toby, Thank you for bringing your concerns to our attention. I'm truly sorry to hear that your roses did not last as expected and that you experienced mould growth. This is certainly not the standard we aim to uphold, and I understand how frustrating this must be for you. We take pride in the quality of our flowers, and it’s disappointing to hear we didn’t meet your expectations. Your feedback is invaluable in helping us improve our products and service. If you'd like to discuss this further or seek assistance, please don’t hesitate to reach out to us at customerservices@appleyardlondon.com. Warm regards, Team Appleyard London

Posted 8 months ago

“Great customer service as the bouquet I ordered was unavailable but quickly arranged an alternative so there was no delay in delivery. Beautiful flowers were gratefully received”

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Posted 8 months ago

“Flowers arrived in lovely box with clear instructions. Arrange and ready to put in vase.”

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Posted 8 months ago

“I went all the way through the ordering process to the last page, only to find that as the arrangement I'd selected included lilies, it wasn't appropriate to be sent to someone who had cats. I then started again, and put 'no lilies' in the search engine, and it came up with all the bouquets with lilies in. So, very helpful in informing you of the unsuitability of an arrangement for cats, but not very helpful if you want an arrangement which is suitable for cats; I therefore had to buy flowers from an alternative supplier. There also doesn't appear to be a way of phoning or emailing this company about a general query, which I would have done, rather than posting this review.”

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Posted 8 months ago

Hi there, Thank you for taking the time to share your thoughts with us. I'm truly sorry to hear about the challenges you faced with our ordering process and the search feature. It’s important to us that our customers find suitable options easily, especially when considering pet safety. We appreciate your feedback regarding the lack of direct communication options, and I understand how this can be frustrating. We are continuously working to enhance our service and your comments will certainly help guide those improvements. If you have any other questions or need further assistance, please feel free to reach out to us directly at customerservices@appleyardlondon.com. Thank you for your understanding. Warm regards, Team Appleyard London

Posted 8 months ago

“lovely flowers”

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Posted 8 months ago

“Lovely flowers, delivered on time, would buy from this company again.”

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Posted 8 months ago

Appleyard London is rated 4.6 based on 12,374 reviews