Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,537 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“D in law really appreciated the 1st monthly delivery. Thank you”

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Posted 8 months ago

“Fabulous flowers delivered on time very special”

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Posted 8 months ago

“Flowers/plants packed with care and with supportive information about how to prolong their lifespan.”

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Posted 8 months ago

“As advertised, very pleased”

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Posted 8 months ago

“Great service.”

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Posted 8 months ago

“Flowers were perfect. Customer service was to notch. Would 100% order again. Thank you!”

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Posted 8 months ago

“Flowers and chocs arrived on time. However, the bunch of flowers was rather meagre for the price and began to wilt after 2 days The company responded to my complaint with an immediate refund and a complimentary bouquet. Very impressed with customer service”

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Posted 8 months ago

Hi Mr., Thank you for your feedback, and I’m glad to hear that the flowers and chocolates arrived on time. However, I’m sorry to learn that the flower arrangement did not meet your expectations in terms of size and freshness. We strive to provide our customers with the highest quality products, and I appreciate your comments as they help us improve. If you would like to discuss your experience further, please do not hesitate to reach out to us at customerservices@appleyardlondon.com. Thank you for your understanding, and we hope to have the chance to serve you better in the future. Warm regards, Team Appleyard London

Posted 8 months ago

“Everything was amazing”

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Posted 8 months ago

“This was thefirst occasion I used Appleyard. The flowers (roses in a hat) were for our grandson on his Opening Night in the theatre in Cheltenham. They were costlier than others that we could have chosen, but the Customer Service was excellent; an initial contact with a name to email if there was a problem and a prompt response when I emailed to check that the flowers had been delivered. They had, our grandson was delighted and based on this experience I would use Appleyard again.”

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Posted 8 months ago

“The flowers were a birthday gift and the recipient was very happy with the arrangement.”

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Posted 8 months ago

“Excellent,very pleased,thankyou”

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Posted 8 months ago

“Really impressed with Appleyard London the bouquet arrived beautifully packaged, super fresh and exactly as pictured. Great service and quality overall!”

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Posted 8 months ago

“None of the flowers was broke and come still fresh”

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Posted 8 months ago

“Flowers delivered on time, continuous information till delivery and information with regards after care. Flowers are also perfect and have lasted.”

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Posted 8 months ago

“My friend was delighted with her flowers. Expensive but worth it.”

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Posted 8 months ago

“Superb presentation delivered on time immaculately!”

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Posted 8 months ago

“Gorgeous roses which were beautifully packaged. Thank you so much absolutely thrilled with my flowers.”

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Posted 8 months ago

“The flowers were sent to my sister to mark a difficult anniversary. Unfortunately, the arrived a day late which was the fault of the courier. I was really worried that the flowers would arrive in poor condition after their long time in packaging. However, aparently they were in perfect condition when they eventually arrived and still doing well 9 days later. I appreciated the reassuring contact with Appleyard's customer service (the courier was useless!).”

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Posted 8 months ago

“Unfortunately you weren't able to supply the particular colours I had requested but my wife was delighted with alternative selection that you delivered. The main reason I looked at you in the first place was due to the offer of Air Miles which I am still waiting for. Can you please process the issue of these now that my purchase is complete”

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Posted 8 months ago

“Wonderful flowers. Online ordering is easy to use. Will be ordering again.”

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Posted 8 months ago

Appleyard London is rated 4.6 based on 12,537 reviews