Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,721 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 25th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I wish I were wealthy enough to buy more from you as I have never been disappointed in the quality of the flowers. The bouquets arrive in great condition, usually last a long time, and always get comments from all visitors.”

Helpful Report

Posted 2 years ago

“The Friendship Rose gift is beautiful and arrived well packaged with plenty of breathing space.”

Helpful Report

Posted 2 years ago

“I was able to send flowers to my cousin in London then Brighton from Sydney, Australia and it all went smoothly and the flowers were gorgeous.”

Helpful Report

Posted 2 years ago

“The flowers were for a friend and she said they were fantastic. Used more than once. Thank you”

Helpful Report

Posted 2 years ago

“Really good service have used a number of times to send flowers to various people. Always had positive feedback”

Helpful Report

Posted 2 years ago

“Really nice flowers”

Helpful Report

Posted 2 years ago

“Flowers were ordered for Christmas 2017, and I’ve just been asked to review (July 2022)!! A shame because I was disappointed at the time - having ordered from the picture for full bloom, the flowers were received in bud. No warning was given about that and, had it been, I would have thought twice about buying. I’ve not used Appleyard since so am surprised to receive the review request. More surprised that I had to say “yes” to the question “are you happy with…” in order to leave a review. Saying “no” took me to a happiness guarantee.”

Helpful Report

Posted 2 years ago

“A very big thankyou to Kat Rose, the Senior Customer Happiness Advisor. My bouquet didn't match the one I requested but Kat sorted it out immediately after I had got in touch -wonderful service and as always, beautiful flowers!”

Helpful Report

Posted 2 years ago

“Gorgeous flowers and great service as always.”

Helpful Report

Posted 2 years ago

“Very satisfied”

Helpful Report

Posted 2 years ago

“Very nice, I ordered a bunch of flowers for someone special and they substituted the stems and I panicked about how it was going to look. They emailed me back and reassured me that it wouldn’t look much different and they were right .”

Helpful Report

Posted 2 years ago

“The bouquet was for a friend’s birthday, it was last Wednesday and they are still looking fab x”

Helpful Report

Posted 2 years ago

“Awesome service. Thank you”

Helpful Report

Posted 2 years ago

“Lovely flowers, fresh and well packed”

Helpful Report

Posted 2 years ago

“Most beautiful flowers. Excellent service. Free upgrade. Highly recommend”

Helpful Report

Posted 2 years ago

“Terrible flowers , they arrived floppy & looking nothing like the pics then after 2 days died Non user friendly customer service poor despite all their ‘ happiness guarantee ‘ hype I was offered a replacement after sending in pics to proof how bad the flowers were , but they wanted me to do it via online & every time 3 times I tried it would not allow me to get my flowers . In end had to get refund . Customer service very poor , uncaring attitude & very impersonal . Just send standard emails , really really bad I will use Waitrose or M & S in future .”

Helpful Report

Posted 2 years ago

“They are beautiful my daughter loved them fantastic flowers”

Appleyard London 5 star review on 10th July 2022

Helpful Report

Posted 2 years ago

“Excellent service and products.”

Helpful Report

Posted 2 years ago

“Excellent as always”

Helpful Report

Posted 2 years ago

“Fab quality But the I love you card needs to say it says that on the front!!”

Helpful Report

Posted 2 years ago

Appleyard London is rated 4.6 based on 11,721 reviews