Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,688 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

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“The olive tree was a baby shower gift as I couldn’t be there. It arrived next day and looks healthy. The recipient loved it. Thank you. Rosa”

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Posted 2 years ago

“Excellent flowers just what I'd ordered, arrived on the correct date in beautiful condition ready to bloom, thank you I will certainly use your service in the future and recommend you.”

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Posted 2 years ago

“Great service - I was informed that the bouquet I ordered would be ameded slightly which was nice as a courtesy. Definately use Appleyard again. Thank you!”

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Posted 2 years ago

“Fantastic service and beautiful flowers!”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“My sister was extremely impressed with the flowers!”

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Posted 2 years ago

“Sunflowers did not cope in transit due to the current heatwave but a replacement has been swiftly organised by Appleyard's excellent customer service. That's the mark of excellent service really, how a company responds when things don't quite go as expected. I'm very happy to continue buying from Appleyard as this wasn't my first bouquet from them and this hiccough is not going to stop me.”

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Posted 2 years ago

“Beautiful flowers. Seamless delivery. Would highly recommend.”

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Posted 2 years ago

“Worst website I’ve ever seen. It seems to indicate I can’t proceed with order unless I agree to membership. Rubbish”

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Posted 2 years ago

“Excellent choice of flowers and plants with various price bands. Easy to navigate site and choose small, med or large bouquets. Flowers delivered promptly with access to next day delivery or future dates. Beautifully packed and great updates about delivery provided. Wonderful everytime,”

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Posted 2 years ago

“An excellent bunch of flowers”

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Posted 2 years ago

“The bouquet sent was lovely - my friend really enjoyed it and she sent a photo and it was perfect.”

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Posted 2 years ago

“Very happy costumer Great service”

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Posted 2 years ago

“Parcel arrived on time, beautifully presented and as described”

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Posted 2 years ago

“Order process was smooth & timely from start to finish. The flowers were beautiful & my friend was very happy with them.”

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Posted 2 years ago

“Lovely flowers, accurate delivery.”

Appleyard London 5 star review on 6th August 2024

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Posted 2 years ago

“Appleyard provided a new bouquet because unusually the bouquet did not last very long. Max was extremely understanding and helpful and I’m a happy customer Debra”

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Posted 2 years ago

“Beautiful flowers and reliable delivery. Very happy!”

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Posted 2 years ago

“Top service even better flowers.”

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Posted 2 years ago

“Very pleased to receive flowers, Prosecco and chocolates on our wedding anniversary from my son and daughter in law. The Prosecco was very nice, the chocolates were nothing special and could have come from any run of the mill supermarket but after just 24 hours of arriving the flowers had to be binned, please see attached photograph and don’t waste your money. Unfortunately this site won’t allow me to upload photos.”

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Posted 2 years ago

We're sorry to hear about your recent experience with us. We aim to provide the best service and clearly, we missed the mark this time. Could you please reach out to our customer service team so we can rectify this issue? We would be happy to send a replacement bouquet to you.

Posted 2 years ago

Appleyard London is rated 4.6 based on 12,688 reviews